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2011 2012 Coupe Recall

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Old 10-11-2011, 07:43 PM
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Default 2011 2012 Coupe Recall

GM recalls 6,006 Corvette Coupes for rear hatches

David Shepardson/ Detroit News Washington Bureau

General Motors Co. said Saturday it is recalling 6,006 new Chevrolet Corvette Coupes in North America that might fail to meet a federal safety standard covering rear hinges.

The issue was discovered in early September, and GM halted shipment of the vehicles for three days as it investigated.

The recall covers 2011 and 2012 models — including 5,755 in the United States and 217 in Canada.

GM said the issue could allow the rear hatch to separate from the vehicle in a crash.

Dealers will replace both rear hatch hinges. GM notified dealers last month of its plan.

The issue was discovered in testing for a future European regulation.

GM is unaware of any crashes, injuries or customer complaints related to the issue.

Most of the models — about 4,000 — are 2011 vehicles. The hatch being replaced is from Milan Metal Systems LLC of Milan.

Letters to customers will be mailed Oct. 14 with instructions on how to have their vehicle repaired



From The Detroit News: http://detnews.com/article/20111008/...#ixzz1aWHZvN2j
Old 10-11-2011, 07:55 PM
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They've recalled those hinges 3 times now.
Old 10-11-2011, 09:39 PM
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Called dealer today to schedule...anyone know what the deal is??? I mean was it a bad parts bin or what??? In addition, wonder what horrible carnage occurred for GM to launch a recall...In addition, any clue as to how long the repair is???

Thanks all!
Old 10-12-2011, 11:05 AM
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CPTAHAB,
This is just a preemptive safety measure. As the article previously stated "GM is unaware of any crashes, injuries or customer complaints related to the issue" We consider safety to be of the highest priority. In regards to your inquiry about the time frame of the repair. That's going to be subjective to the dealership. If you have any further questions, comment or concerns don't hesitate to ask.

Chevrolet Customer Service,
Justin
Old 10-12-2011, 11:46 AM
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Originally Posted by Chevy Cust Svc
CPTAHAB,
This is just a preemptive safety measure. As the article previously stated "GM is unaware of any crashes, injuries or customer complaints related to the issue" We consider safety to be of the highest priority. In regards to your inquiry about the time frame of the repair. That's going to be subjective to the dealership. If you have any further questions, comment or concerns don't hesitate to ask.

Chevrolet Customer Service,
Justin
Hello Justin,

I know you’re probably not authorized to discuss this, but I’ll ask anyway.

Do you know if GM recently changed the rear hatch hinges that have been used on the C6 for years or has “49 CFR 571.206 - Standard No. 206; Door locks and door retention components” been revised, thus causing the hinges that have been used for years to not meet the revised standard?
Old 10-13-2011, 10:53 AM
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Default recall

Cypher,
I'm looking into this right now. I'll get back to you as soon as I get an answer back.

Chevrolet Customer Service,
Justin



Originally Posted by Cypher
Hello Justin,

I know you’re probably not authorized to discuss this, but I’ll ask anyway.

Do you know if GM recently changed the rear hatch hinges that have been used on the C6 for years or has “49 CFR 571.206 - Standard No. 206; Door locks and door retention components” been revised, thus causing the hinges that have been used for years to not meet the revised standard?
Old 10-13-2011, 10:59 AM
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Issue is metal used; not hinge or design

'G.M. investigated and found the defective hinges all came from a single roll of heat-treated steel.” The recall began on Oct. 7. GM will contact Corvette owners

Last edited by Kevin_NYC; 10-13-2011 at 11:02 AM.
Old 10-13-2011, 11:05 AM
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You can find the actual Recall Notice here:

http://www.corvetteactioncenter.com/...ation+in+Crash
Old 10-13-2011, 11:07 AM
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Originally Posted by Kevin_NYC
Issue is metal used; not hinge or design

'G.M. investigated and found the defective hinges all came from a single roll of heat-treated steel.” The recall began on Oct. 7. GM will contact Corvette owners
What is the source of that info?
Old 10-13-2011, 11:11 AM
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Originally Posted by Chevy Cust Svc
Cypher,
I'm looking into this right now. I'll get back to you as soon as I get an answer back.

Chevrolet Customer Service,
Justin
Thank you Justin, I appreciate the effort.

Seeing that my 2012 was built in August, it is most likely involved.

I’m sure I’m not the only one interested in the “story” behind this recall.
Old 10-28-2011, 02:10 AM
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Justin I asked my service manager at my dealer about my11 Z he stated that mine was ok.If I pm you my vin would you be able to tell if my car is in on the recall?thanks.... Steve
Old 10-28-2011, 09:31 AM
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Steve,
Sure, just PM me your VIN and I'll take a look at it for you.

Chevrolet Customer Service,
Justin



Originally Posted by Stevenyc777
Justin I asked my service manager at my dealer about my11 Z he stated that mine was ok.If I pm you my vin would you be able to tell if my car is in on the recall?thanks.... Steve
Old 10-29-2011, 02:56 AM
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Originally Posted by Chevy Cust Svc
Steve,
Sure, just PM me your VIN and I'll take a look at it for you.

Chevrolet Customer Service,
Justin
Justin I sent you a pm with my vin...thanks....Steve
Old 10-30-2011, 07:56 AM
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Default Anybody going to do it?

Are any of you affected by the recall going to have the work done? I'm worried that something will get screwed up in the fix and I'll wish I had never brought it in. If my Vette is ever in an accident I won't keep it anyway. I'm not sure I want to trouble trouble till trouble troubles me!
Old 10-30-2011, 11:38 PM
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Gary '09 C6
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f y i...you may want to read this thread from another section

my specific comments are my opinion, but...


http://forums.corvetteforum.com/c6-c...r+hatch+recall
Old 10-31-2011, 10:06 AM
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Originally Posted by Gary '09 C6
f y i...you may want to read this thread from another section

my specific comments are my opinion, but...


http://forums.corvetteforum.com/c6-c...r+hatch+recall
Thanks. I reviewed the other thread. Dan
Old 10-31-2011, 10:10 AM
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Originally Posted by Chevy Cust Svc
CPTAHAB,
This is just a preemptive safety measure. As the article previously stated "GM is unaware of any crashes, injuries or customer complaints related to the issue" We consider safety to be of the highest priority. In regards to your inquiry about the time frame of the repair. That's going to be subjective to the dealership. If you have any further questions, comment or concerns don't hesitate to ask.

Chevrolet Customer Service,
Justin
Justin: If just a "preemptive safety measure..." what led GM to decide they needed to do the recall? Has GM done any tests to determine if, in fact, the hinges will fail? And, if so, what types of crashes caused the hinges to fail. I'm just curious whether this is an actual problem to worry about or whether it is a solution to a problem that really doesn't exist? Thanks. Dan

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