fnbrowning

Conversely, ppl like yourself must feel warm and smug when a stealership wrongfully denies a warranty claim, because that keeps your Chevy purchase costs down also.

I quickly looked at the latest dealer fustration thread http://forums.corvetteforum.com/c6-c...ustrating.html I didn't see you there helping the poster, or at least commensurating with his issue.

That's because the bulk of the "fraudulent warranty repairs" crowd breaks down into roughly four groups. (1) Sheeple. (2) High-minded ethics preachers that purport that personal ethics translates into corporate ethics, and (3) Posters that just don't give a d@mn about their fellow auto enthusiasts.

The "fraudulent warranty repairs" crowd trys to establish the impression that each and every modification of the auto is potentially destructive to the automotive system. That is disinformation.

The idea that GM and Chrysler have the best interests of the consumer - not to mention the country(!) in mind is a contemptible laughing-stock.

Bottom line: Stealerships, with GM collusion, will deny claims as often as possible, staying under the threshold for legal action. (Why do you think "lemon laws" were necessary? ) Try to get the corporation to cover as many repairs as possible. In the real world, the chance of denial is roughly equal - modded or not.

breecher_7

Thats complete ********. There is no game to be played anymore, period, and the sooner people realize it, the sooner we will not have these stupid ****ing threads. If you tune your car, atleast with the newer ECM's, your ****ed. Its just the bottom line. It doesnt matter how cool your dealer is, or how you think your tune had nothing to do with it. GM's policy is that if the CVN#'s dont match factory calibration codes, to deny warranty claims. And ANY vehicle that is going to require a power train type warranty claim, has to have that information sent to GM and be cleared for the repair before any work will be done.

You think you can beat it, good luck, have fun, and let me know how it goes. I have access to a tech 2, i have yet to find one single tuner that can not be detected.

So feel free to scream magnusson moss or take them to court if they kill your warranty, but I have a pretty good idea how things are going to end up.

P0234

So either you have a crystal ball or you can cite specific examples, which is it?

Cool Rod

Says here they shouldn't have done that.

Bulletin No.: 06-06-01-007B

Date: June 27, 2008
Subject:
Information On Identifying Duramax(TM) Diesel LB7, LLY, LMM, LBZ Overpower Engine Breakdown or Non-Function Due to Aftermarket Power-Up Devices vs. Non Overpower Engine Non-Function of Pistons, Cylinders, and Valvetrain Components

How to handle an engine failure suspected due to a power up Device

Dealers should not automatically decline warranty assistance on engine failures due to the fact that a power-up device or modification is evident or suspected. The technician must identify that the failure is due to a power-up device by teardown analysis and diagnosis of the engine components. The following steps should be taken if an engine failure occurs and it is suspected that the modification or addition of a power-up device maybe the cause of the engine failure. If unclear of this process or direction feel free to contact your District Service Manager (DVM) (in Canada, DSM) for further support.

1. The technician should use proper engine diagnostics to lead him/her to the failed engine components. The attached check sheet should be followed and if it is determined that at least three of the check sheet items match the engine component failures then it can be decided that the failure is not a warrantable claim.

http://www.thetruckstop.us/forum/sho...id-My-Warranty

I'd be extremely surprised if GM has a different protocol for Corvettes.

I will repeat what I said: no one on this forum has ever said that they personally were denied warranty service because their tune damaged their car. It just never happens.

Nomex underwear on!

fnbrowning

Thanks P0234


No, I consider your rant complete ********.

And I'll let the viewing public onto my line of thoughts. I just recently stumbled across a TSB that covered a mechanical issue on my DD during it's warranty days. I'm because I remember the contemptable stealership denied there was a problem under the warranty. I missed the TSB, it was a few years back, and maybe my search-fu was not as good.
But I ended up fixing the issue myself out of fustration. Now I find the stealership lied to me in denying the claim.

Your >>"pretty good idea how things are going to end up"<< is a crapshoot with a legitimate claim due to stealership/GM B@stards.
Lying, cheating, misinforming b@stards.

Fellow Vette enthusiasts - Tune your car. Mod your car.
If you find defective material and workmanship, do everything you can to make the system pay for it, because it's usually there regardless of what you did.

millhouse1

If something falls within warranty guidlines and its a no brainer, dealers will do it. Ever seen a car with 2000 miles get denied for a broken 2nd gear. I have.

Taking your car to the track and beating it up with the powertrain still under warranty does not mean its covered. Gm considers it excessive abuse. They consider a custom tune in the same ballpark.

MikeyTX

y'all think GM is **** ................ Mazda can be the same way too. For that matter they all can.

millhouse1

I have personally seen a GM exec at the track taking pictures of vin# and tags and then having those vin#'s flagged for any future problems under warranty claims.

We have had a 2011 ss camaro and a 2010 zo6 tunred down on warranty drivetrain claims because of this very reason.Both had less than 2k miles.

Before I get jumped, I side with consumer. I am just telling you the reason why Gm does what they do. Do I agree, no.

breecher_7

Shredded transmissions, no doubt what happened. At stock power level you will not kill an allison.

Blaq Ops

Fixed

This should be a dead issue. It's pretty simple. Tune you're car and go find out. Make up scenerio, call the dealership, tell them the problem and that your car has a tune and wait for the answer. Then the only issue becomes is it detectable once erased. From there it's a personal choice if you want to take that chance. No one giving advice here is going to pay for your repairs should their advice be wrong. Regardless of whether you feel the dealership is wrong or right for declining repairs on a tuned car is a moot point.

breecher_7

And be prepared for it to be down for a VERY long time while GM investigates it, denies your warranty, and you try to take them to court over it. Who knows, maybe you will win!

Im done here, its a revolving door.

I do not endorse modifications and trying to get GM to pay for it, try and pull whatever **** you like and see what happens. Maybe you will get lucky.

Im

ladder13

Let's see, you mess with a perfectly good car and ruin it, then you want the manufacturer to pay for your mistake???

'06 Quicksilver Z06

But then maybe he won't.

GM representatives have access to this board, and can search posts put up in here, better than most.

He has already posted up information which could help them narrow down his VIN, so that should he ever bring his car in for a major warranty repair, they already have a place to start looking, and know to be on the lookout for an altered ECM.

It won't take much from there, for them to find out the dealership the car was sold from, and the VIN.

And if a car like his, comes into any nearby dealership for a major warranty repair requiring inspection by a GM representative before the repair could commence, it would not surprise me if they decided to look extra hard for evidence of a tune considering what has already been posted in this thread. And with what has been said, it would not surprise me if they didn't have a real incentive at this point.

If I found that post, then so can they.

rayk

Over in the Duramax world, if your lose your engine, either regional or district technical rep will stop by to review the components arfter the teardown. Not the call of the dealship on the cause and if it's covered by the warranty.

If your pistons show excessive fuel and heat, they will deny the claim and put it in the system the warranty is void.

When I put a SC on my rustang, the service manager said he would cover what wasn't caused by the SC if I had any warranty claims. That was fine with me. I knew the risk.

ladder13

Could you define stealership?

MikeyTX

Spare us .................................

Glennm27

GM will not and can not decline warranty work because your car has been on a track....

I have personally tracked my car at HPDE's many times. 3 times at VIR with GM Performance employees, designers, engineers, etc. in attendance watching proudly how the cars they designed worked on the track.

While on track during day 2 2 years ago an LS7 about 20 car lengths ahead of me starting up the "Uphill Esses" detonated with a huge fireball out the back. A fireball big enough to peel some of the paint off the rear facia.

When the car was towed into the paddock, all the GM people surrounded the car and checked it out. They asked the owner/driver to "Tell us everything you have done to the car since you've owned it" The guy said "I've changed the oil when needed, new tires, new brake pads and that's it"

The GM folks said if that is true and the computer has never been altered, this will be a warranty claim and you'll get a new LS7 and we'll repaint the rear facia. If the computer is found to have been altered "all bets are off and you're on your own"

They (GM Performance) arranged to have the car towed from the VIR paddock to TarHeel Chevrolet in nearby Roxboro, NC and had the car torn apart the next day and had the computer analyzed.

The computer was found to have never been altered and GM then went ahead and put a new LS7 in the car and had it back to the owner in about a month.

GM is happy to see these cars used to how they were designed and will NOT deny a warranty claim because you've participated in an HPDE.

My Z06 is 500+ HP, with 6 piston from calipers and a top speed of over 190mph. Do you think this car was designed to be used on the street ONLY?

What everone participating in this thread needs to do, including myself, Just believe what you believe and go with it. GM has proved to me, "Use the car as we have designed it and you are good to go"

I believe that and I'm going with it. I've seen the proof AT THE TRACK, so I'm good with it....

P0234

That is what I would expect from any manufacturer, an actual INSPECTION. If I have a tune and burn a hole in a piston due to excessively lean conditions, I expect the warranty to be voided on that part. If I drop a valve because of a factory defect, I expect that part to be covered, regardless of tune or not.

What is not right in the least is taking a glance at the ECM checksums and simply say "warranty denied." Plain and simple, that is a complete cop-out. I would expect them to check the ecu, and based on the results, investigate further.

Again, we have no direct evidence of anyone on this forum getting denied warranty coverage from a simple tune. I am certain plenty of myopic dealers have gone out of their way to cause trouble for people with tunes. The fact of the matter is, 9 out of 10 service advisors are simple paper pushers that have very little understanding of our cars. Heck, even a majority of the techs can't even LIFT the car correctly. They certainly have no business being, judge, jury and executioner.

Corvettinator

I'd hope we could have a difference of opinion and remain civil, but obviously you cannot advocate your position without insulting people. So, since you set the tone, stop being such a weenie.

The fact is, GM sells cars with a warranty that is a contract of adhesion, a pre-printed form contract, in a take-it-or-leave-it fashion. At no time do car buyers have the option to negotiate the terms of the warranty, other than to extend it. I'm sure a lot of people here would gladly pay more for the option to tune, but it is not offered (yet they sell warranties for bolted-on 100HP+ Callaway superchargers?). The simple fact is, the only opportunity GM buyers have to advocate for their position is after the car is sold. As a lawyer, I will always advocate for my best interests, just as GM will with their scores of lawyers for their stockholders. Anyone who does not advocate for his best interests could be considered a fool and/or a sheep who does what he is told and bends over and takes it (again, you set the tone).

I simply do not think denying a drivetrain warranty for something that in no way (or magnitudes less than a GM-warrantied supercharger would) affects the drivetrain is reasonable.

And we've yet to see a warranty denied to someone who used a forum vendor tune.

Final thought: Factory replacement ECMs are available for a couple hundred bucks. How would GM detect that?

jackhall99

Yep, ad nauseam.