Bludog

I received my Fast 102 from Hinson on Tuesday. I opened it up and found a defect. On the throttle body flange, there is 4 "nut-certs" that look like they are plastic welded into the mount flange. One of the nut-certs appears to be melted into the plastic too much, which actually caused a hole on the backside. There is also a melt drip coming from the backside as well.

I know that Hinson did not make the Fast intake, but my problem is I have left 3 messages, and 3 PM's and have had no reply back from them. Has anyone else had any kind of issues?

peter pan

They are on the way to the Texas Mile, send a pm to them and find out when they will be back at the office. I would bet by Tuesday.

0HinsonSuperCars

Sorry for the inconvenience! We are at the Texas Mile right now and have been out of the office. We'll be back in the office on Monday or Tuesday and we'll take care of you.

saplumr

Should be case closed.

Rossi6998

Sounds like good customer service to me (as long as they do follow up).

Nice job!

Bludog

Thank you. Good Luck this weekend and call me when you get back.

Bludog

I just wanted to let everyone know that Seth @ Hinson called me and e-mailed me today, and they are sending me another Fast. Thank you Hinson Super cars!!

ZBADESTZ@Straightline

Nice customer service.

Sometimes people jump the gun on issuses like this situation but its all resolved.

Good luck its a nice piece.

VET4LES

Good news and customer service.

GatewayShepherd

Bludog,

6 messages in 48 hours and you immediatly start griping on the forum.

Patience is a virtue.

How did you not know they were heading to the Texas mile? Its all they have talked about for the last couple weeks as they prepped thei car.

Marc V.

IBLT.

z06tx

................they were a little busy. //art

http://forums.corvetteforum.com/c6-z...g-mile-c6.html

AGFNTB

Answering machine message and e-mail auto-responders are pretty handy tools for letting your customers know what your up to when they try to contact you.