I emailed OE Wheels, where I bought polished aluminum ZR-1 wheels last year off of ebay. Well, I got what they call "customer service" and am going to post it here for all to see (which was suggested by THEM!)
MY EMAIL TO THEM: I purchased a set of ZR1 polished wheels from you a year ago for my 84 Corvette. The finish on the rims is covered with what looks like permanent water spots. I have tried chrome polish and it didn't do anything for them. I am looking for help in making them look like they did when I got them from you. I don't know if there is a clearcoat on them or what the problem is. I'm sure others have had this problem so I await your comments since other members at Corvetteforum.com will be interested in a remedy. Thank you
THEIR RESPONSE
1 Do not ever threaten me with what you will put on a forum or you will find me very difficult to work with.
2 Try using aluminum polish instead of chrome polish on an aluminum polished wheel. Chrome polish is for chrome wheels, try reading instructions.
3 The type of polish you want to use is 1) EAGLE ONE NEVRDULL, WADDING POLISH to remove the waterspots and MOTHERS, MAG AND ALUMINUM POLISH.
You can put this entire letter on the forum, it never ceases to amaze me, people like yourself can not figure out the response the recevie from the type of wording that they choose. Make sure you include that you were not smart enough to figure that chrome polish is not what you use on a polished wheel and that chrome should have clued you in to something. Don't forget to send me an apology for your attitude because if I would have taken the same attitude I would not have sent you the information. Be sure to post both emails, yours and mine.
Jim
As you suggested, I put both of our emails on the corvetteforum. I am not sure what part of my email to you seemed threatening, but you obviously feel you have some sort of blame in the finish of the rims (I don't know why, you don't manufacture them). I was simply stating that I would let others on the forum know so that if they have the same problem, they will know what to do. You would think that an example of your professionalism in answering a technical question on a Corvette forum, which hundreds of Corvette owners frequent, would by beneficial to you, but you chose to see it as some kind of threat. Thank you for the advice regarding the polish. I actually didn't use chrome polish, I used that as a generic term. I went to Autozone and asked a guy that works there, showing him my rims. He suggested the polish I tried. I will certainly let others know how using your suggestion works out. Sorry for the misunderstanding.
Sounds like Jim either 1) woke up on the wrong side of the bed, or 2) needs to get his medication dosage readjusted. What a bizarre response to your innocuous e-mail
I suppose your comment re the forum could, by someone, have been interpreted as a veiled threat, but for him to come out with both barrels blazing- whew !!
Well, after Jim got my response he emailed me back and apologized for taking it the wrong way and going off. I would copy his email back to me here but my email is down right now. I'll have to see if the suggested polishes work
whew....glad I just bought and received my rims from aaarims.com...I almost went with OE. I don't care how much he apologizes, but his comments to you were completely inappropriate and unprofessional.
I'll keep this in mind and spread the word when I can.
I was looking on thier webs ite for wheels.
I know I will never buy anything from them just because of that reponse. Can you imagine his response if you really had a bad issue going on with the wheels. Screw them losers.
Well, just an update. Although Jim's response was nasty and unprofessional, he did email an apology after getting my response you see posted here. I finally got around to trying his suggestion, the Eagle One Wadding Polish...and it worked!! It needed some elbow grease but the rims look much better now, that stuff worked miracles. so, if you ever have what looks like bad permanent water spots on aluminum rims, try the wadding polish before giving up on them.
Man, even if the customer takes what may be considered as a hostile attitude, the person trying to make a living of the purchasing of said customer really must show more restraint.
It isn't always that easy I'm sure. I couldn't do it, that much I know. My wife is the general manager of a hotel and some of the stories she tells me about how people act are just unbelievable. I don't see anything wrong with your question though. You had a concern and you voiced it.
At least he had the guts to apologize. Maybe he was just having a bad day at work. I'm with the majority here though, I would really have to think twice about purchasing from him.
Corvette Store
WOW!!! OE Wheels "Customer Service"
If I talked or wrote to my customers like that.......they'd be gone in a heartbeat. Great way to EARN someones repeat business 
