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Old 01-06-2008, 10:56 AM   #1
Longhorn Vette
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Default Tire puncture warranty??

Question for you to help me in my state of confusion (which happens to be in Northern Virginia). I have a nail in my rear tire in the middle of the footprint (i.e. not the side wall) and the car is 2007, has 5000 miles on it. I bought my baby used with 3K miles on her in Oct. and the only reference to tire warranty I can find in my vehicle says it covers defects but not wear and tear and punctures. Elsewhere on this forum folks have said that punctures are covered under warranty and I won't have to pay a dime to have the tire repaired (or replaced if necessary).

I went to the local Goodyear dealer that is qualified to repair runflats and they said they could fix it no problem but aren't aware of any warranties that would cover such a service - unless of course I had previously bought a warranty from them in the past covering such items.

I could use some advice as to whether or not it's covered and if so, how do I provide evidence. The tire folks said they have no problem fixing it under warranty but they aren't aware of such a warranty and have asked me to show them what I have that covers it so they're covered. I can't find anything!!!

Your advice is much appreciated.

type to you later....
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Old 01-06-2008, 12:45 PM   #2
Roughrider
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I used to sell tires years ago, and back then our tires came with a road hazard warranty...not so anymore. Most tire manufacturers don't provide road hazard warranties anymore. If one is available, it's now generally through the retailer that you pay extra for. Occasionally a retailer will provide road hazard protection for no extra charge, but believe me, you are paying for it in any case. Sometimes it's an additional charge at your option or simply included in the price. If it's a chain outlet the road hazard warranty is good any of their locations.

I like to deal with my local Cooper Tire dealer...locally owned, quality products and great prices and service. But...for road hazard I have to bring it back to them, it's not covered by other Cooper resellers and I know that when I buy from them. Tire defects and premature wearout...no problem with any other Cooper dealer but road hazards are not.

You're going to have to show some documentation of a road hazard warranty for it to be covered. That's just a fact of life today. Short of that, you're going to have to pay for the repair.
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Old 01-06-2008, 05:14 PM   #3
BEZ06
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Default

Quote:
Originally Posted by Longhorn Vette View Post
Question for you to help me in my state of confusion (which happens to be in Northern Virginia). I have a nail in my rear tire in the middle of the footprint (i.e. not the side wall) and the car is 2007, has 5000 miles on it. I bought my baby used with 3K miles on her in Oct. and the only reference to tire warranty I can find in my vehicle says it covers defects but not wear and tear and punctures. Elsewhere on this forum folks have said that punctures are covered under warranty and I won't have to pay a dime to have the tire repaired (or replaced if necessary).

I went to the local Goodyear dealer that is qualified to repair runflats and they said they could fix it no problem but aren't aware of any warranties that would cover such a service - unless of course I had previously bought a warranty from them in the past covering such items.

I could use some advice as to whether or not it's covered and if so, how do I provide evidence. The tire folks said they have no problem fixing it under warranty but they aren't aware of such a warranty and have asked me to show them what I have that covers it so they're covered. I can't find anything!!!

Your advice is much appreciated.

type to you later....
The stock Goodyears come with a road hazard warranty. You should have the paperwork in with your owner's manual and other paperwork that you should have gotten when you bought the car.

I'm not looking at mine right now, but as I recall, you have to go to certain Goodyear dealers and they will repair/replace a tire during the first year and pro-rate the repair/replacement after that.

I had a nail in one of my tires about 9 months ago and took it my local Discount Tire and they repaired it for free - absolutely no questions asked, no warranty needed.

Bob
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Old 01-06-2008, 05:14 PM
 
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