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Old 07-06-2006, 12:39 PM   #1
LS6dude
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Default Why does iForged take so long to make wheels?

First time ordering from them. I love the looks. I've heard many times that there customer service sucks. I was willing to accept that. Order wheels 6 weeks ago and still I have no REAL ETA on when I will have them.

Of 16 sets ordered, 3 cutomers have got there wheels on a gp. This really sucks!

Does any one here know why the heck they take so long?
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Old 07-06-2006, 06:42 PM   #2
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well instead of calling the vendor and asking once again when I can expect them I called iForged directly.

They recived my order on June 21st. I placed the order on May 25th. I can expect them end of July or first of August.
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Old 07-07-2006, 01:09 PM   #3
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Quote:
Originally Posted by LS6dude
well instead of calling the vendor and asking once again when I can expect them I called iForged directly.

They recived my order on June 21st. I placed the order on May 25th. I can expect them end of July or first of August.
OMG! That's when I placed my order too. Was your order part of the GP purchase with MTI?
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Old 07-07-2006, 04:03 PM   #4
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Quote:
Originally Posted by vintage driver
OMG! That's when I placed my order too. Was your order part of the GP purchase with MTI?

Yes it is. I was just trying to keep vendor names out because I'm not trying to bad mouth a vendor on the site. I know they cannot control when a wheel is made but they sure the hell can try and return a call once and awhile and put my order IN WHEN I PLACED IT.

However being lied to is upsetting and doesn't give me any reason to continue business.
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Old 07-07-2006, 04:15 PM   #5
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[quote=LS6dude]Of 16 sets ordered, 3 cutomers have got there wheels on a gp.[quote]

How did you get this information?





I'll take this to PM to discuss
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Old 07-07-2006, 04:40 PM   #6
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Sorry about the typos!

Dave gave me that info over the phone. The 3 orders that came in were orders placed 3 weeks before mine.
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Old 07-10-2006, 04:33 PM   #7
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I ordered some custom rims at the begining of April got them in July...different vendor same story.
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Old 07-13-2006, 04:14 AM   #8
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I placed my order under the same GP on May 2nd and my wheels still have not shipped. I'm keeping patient because I hear the wait is worth it, but..... Damn, I want my wheels!
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Old 07-13-2006, 11:58 AM   #9
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wow

I placed my order May 25th and I called iForged Friday and they said mine are shipping out this week.
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Old 07-14-2006, 12:49 AM   #10
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Quote:
Originally Posted by vintage driver
wow

I placed my order May 25th and I called iForged Friday and they said mine are shipping out this week.

Yea, I did the same thing 2 weeks ago....they said the same thing. I've had a tracking number since June 6th. It still says the same thing, "UPS has received shipper's billing information electronically. Billing information received does not indicate shipment pickup or drop-off. Please contact the shipper for more details"

Vincent at I-Forged told me that he has 3 wheels finished and ready to ship but one center hub did not pass their quality inspection. Apparantly they shipped the hub back to the powdercoater to have the center totally redone. I'm just hoping I get them soon, the suspense is killing me!

Last edited by vette1171; 07-14-2006 at 12:51 AM.
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Old 07-15-2006, 01:22 PM   #11
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My wheels haven't shipped yet
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Old 07-15-2006, 02:09 PM   #12
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Quote:
Originally Posted by vintage driver
My wheels haven't shipped yet
cross those fingers and wish for the best!
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Old 07-19-2006, 01:01 PM   #13
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Talked to David the other day and only 4 sets of the 16 sets have shipped. It has been 8 weeks for my order and still nothing!

This is just
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Old 07-19-2006, 02:33 PM   #14
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Quote:
Originally Posted by vintage driver
Talked to David the other day and only 4 sets of the 16 sets have shipped. It has been 8 weeks for my order and still nothing!

This is just

I agree....I pretty much sick of every time I call MTI this happens:

"Let me get your number and i will call them and see where they are at with them. I'll call you back."

Not ONE TIME have they ever called me back. Every single F'n time I have to call them back the next day and REMIND them the reason for my call.

Second thing that pisses me off. My order was sent from MTI to iForged almost 30 days after I paid for these wheels. And it's nto like I placed my order at the beginning of the GP. I placed it two days before the last day they accepted orders.

At this point I'm done calling them because if I do, I'm just going to blow up.
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Old 07-19-2006, 04:11 PM   #15
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Quote:
Originally Posted by LS6dude
I agree....I pretty much sick of every time I call MTI this happens:

"Let me get your number and i will call them and see where they are at with them. I'll call you back."

Not ONE TIME have they ever called me back. Every single F'n time I have to call them back the next day and REMIND them the reason for my call.

Second thing that pisses me off. My order was sent from MTI to iForged almost 30 days after I paid for these wheels. And it's nto like I placed my order at the beginning of the GP. I placed it two days before the last day they accepted orders.

At this point I'm done calling them because if I do, I'm just going to blow up.
I just talked to iForged direct and my wheels are "still" in assembly

He said they should ship Friday. I asked when the order was received and he said June 5th. I placed the order with MTI May 25th.

I'm like you, can't call anymore, just pisses me off.
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Old 07-19-2006, 04:20 PM   #16
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Too bad I don't frequent this section much, but I'm on the same boat in regards to their customer service. I was one of the GP as well and although I've had my wheels for about a month now. Problems have arise with these wheels. I don't get why iForged would be so bad at their customer service and on top of that the brand new wheels were not in specs and are not round.

I'm pretty much frustrated with this experience, to make a long story short. I got them mounted on 6/17 and right away I've noticed vibrations, called discount tire and said it was usual and they would eventually settle. Well, after a few hundred miles they did not settle. Next week went to have them fixed, they said wheels are not round. Then, I swap them again for the stocks and sent them to iForged for testing (or whatever they do). Got them back last Friday, but never heard anything from iForged (great customer feedback, huh). I emailed them and they said two front were out of spec.

I'm not sure what to expect once I get them installed again. I'm hoping they are fine now, but who knows. If I'd known this before I would've gone with another wheel maker. Sorry for the rant.
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Old 07-19-2006, 04:56 PM   #17
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You're not the first to talk about the wheels not being to spec. Some guy on a Viper forum had the same issue.

I pray to God that my wheels are in spec and I don't have to deal with the crap customer service of iForged.
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Old 07-19-2006, 05:14 PM   #18
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Quote:
Originally Posted by LS6dude
You're not the first to talk about the wheels not being to spec. Some guy on a Viper forum had the same issue.

I pray to God that my wheels are in spec and I don't have to deal with the crap customer service of iForged.
out of spec?
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Old 07-19-2006, 06:04 PM   #19
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Quote:
Originally Posted by vintage driver
out of spec?

the wheel cannot be more then .02 or something like that off in the roundness of the wheel. If it is, you will experience vibrations. If it is....they shouldn't even ship the SOB.

Sweet huh?
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Old 07-19-2006, 08:34 PM   #20
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Good God! for what they cost they should be perfect!
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Old 07-19-2006, 08:34 PM
 
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