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Lewis Five should be credit card only.

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Old 04-17-2013, 08:13 PM
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Vette Buddy
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Default Lewis Five should be credit card only.

A couple months ago I ordered a set of flared quarter panels from Lewis five. A week after my promise date and before they were shipped, I canceled my order.
Before I canceled my order, I could get in touch with them anytime, Once I canceled they wouldn't take my call, return my call or answer any emails.
Thank goodness I had used a credit card for the purchase. I had to file a complaint with the card company.
I know this isn't the first time people have complained about this company and most likely it isn't the last, I just hope this crappy experience helps people realize the importance in protecting themselves.
I will post any updates.

Last edited by Vette Buddy; 04-17-2013 at 08:33 PM.
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Old 04-17-2013, 08:19 PM
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damilleniumboy
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Old 04-17-2013, 08:19 PM
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WKMCD
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I agree. When I got my rear flares I paid them in magic beans and two goats..
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Old 04-17-2013, 08:47 PM
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Forum sponsor or just a sorta parts supplier ?
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Old 04-17-2013, 08:55 PM
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damilleniumboy
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Superman-something sells them too; he is a forum sponsor.
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Old 04-17-2013, 09:24 PM
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It's Superman09 who is the forum vendor and sells them.
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Old 04-17-2013, 09:40 PM
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WKMCD
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In fairness, I ordered my directly from them. Talked with Sue and had them in two weeks as promised. No fuss - no muss.
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Old 04-17-2013, 10:21 PM
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Originally Posted by WKMCD
In fairness, I ordered my directly from them. Talked with Sue and had them in two weeks as promised. No fuss - no muss.
I just ordered a set of splash guards directly from them. I also dealt with Sue, they should be here early next week, we'll see.
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Old 04-17-2013, 10:52 PM
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I agree, especially when dealing w/ Lewis 5.
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Old 04-18-2013, 01:11 AM
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Sue was really helpfull personally called me like 3 times w no problems
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Old 04-18-2013, 07:36 AM
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I was dealing directly with Sue from Lewis Five, not a third party retailer.
I only had a problem once I wanted my money back.
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Old 04-26-2013, 09:49 PM
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Originally Posted by Navybluevette
I just ordered a set of splash guards directly from them. I also dealt with Sue, they should be here early next week, we'll see.
Well I ordered the front splash guards on April 12th and Sue mentioned that they would probably ship on Wednesday the 17th. I sent her an email on the 23rd checking the status and was told they would ship by Friday the 26th and she would supply tracking information, well here it is the 26th and not a word. I guess I'll keep waiting.
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Old 04-28-2013, 08:20 PM
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robert miller
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Originally Posted by calivette805
Sue was really helpfull personally called me like 3 times w no problems
same here I would buy from them again for sure. I got a bad piece called sue sent a new one right out to me asap.. Robert
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Old 05-07-2013, 05:39 PM
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Originally Posted by Navybluevette
Well I ordered the front splash guards on April 12th and Sue mentioned that they would probably ship on Wednesday the 17th. I sent her an email on the 23rd checking the status and was told they would ship by Friday the 26th and she would supply tracking information, well here it is the 26th and not a word. I guess I'll keep waiting.
Finally received the splash guards today (5/7/13), never was contacted or supplied a tracking number. Quality product and great fitment.
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Old 05-16-2013, 07:47 PM
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Finally received my refund via my credit card taking the money from their account. Not a good experience.
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