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View Poll Results: Do you have damage to your headliner ?
05 manual top - no wear marks 1 100.00%
05 manual top - wear marks or hole 0 0%
05 manual top - headliner replaced 0 0%
05 manual top - headliner replaced and continued problem 0 0%
05 manual top - headliner replaced and corrected problem (describe) 0 0%
Voters: 1. You may not vote on this poll

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Old 01-10-2007, 11:43 PM   #1
PhotoLad
CF Senior Member
 
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Member Since: Mar 2006
Location: Antelope CA
Default Vert Owners, please check your headliners for tears

Some of us here have wear or holes on the headliner just next to our head. Much easier to see with a flashlight when the roof is up. Some of our cars are only 3 months old others have many miles with no problems, just trying to narrow it down.

Here are some pics of the problem areas, and a thread on this. If you have a problem, please take some pics and email them to the Bowling Green link. Maybe we can encourage them to correct the problem for all future Vert owners, which may be us again too, as often as I see people here changing cars
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Old 04-13-2007, 12:06 PM   #2
CaptVin
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Member Since: Apr 2005
Default Vert headliner wear/hole - How to report it to GM

My '07 vert had an arc shaped scratch in the headliner that has now opened up into a hole (@ 2,000 miles, with daily+ cycling of top). It's above the rear corner of the window frame, nearly identical to this post. Evidently that frame has a sharp edge on the back that scores the fabric and cuts it eventually during the open/close cycle.

I've contacted GM about this. They've asked to hear from others with the problem so they can prioritize the fix.
======== email back from GM ==================
I would encourage anyone who has this concern to call the Chevrolet Customer Assistance Center (800-222-1020, select option 4 and then option 3) mentioned in your owner's manual. Get the case documented and keep the Customer Assistance case number they assign as part of your records.
Sincerely,
Lynn Herron
Corvette and XLR Assembly Plant Customer Contact Manager
=======My notes from that call=================
When you call that number (above) and give your name/addr/VIN/problem description you will be issued a Service Request #. Save it. I spoke with Vanessa this morning.

She asked that we then mail a photo of any headliner wear/hole to:
Chevrolet
PO Box 33170
Detroit, MI 48232-5170

Put the Service Request # on the envelope and in your letter.
They will take your letter (include VIN) & your photos and keep in a file.

After analyzing the situation they will contact you back with next steps.
[supposedly...I'm mailing in my info today. Will report back]
======================================== ===========

So far, I'm encouraged by GMs responsiveness on this issue.
I do plan to be relentless about this. I need a vert top that will not destroy itself during normal use. Pls check your vert and report any found headliner problems to GM. Thanks.
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Old 04-13-2007, 12:06 PM
 
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