<ZIP RULES>
02-02-2003, 05:26 PM
#1
Racer
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Location: Pataskala OH
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<ZIP RULES>
I started replacing one brake caliper and ended up replacing every single brake part on the entire car except the power booster and pedal/linkage...
I got my calipers at Auto Zone (in Ohio) I could not refuse for 60 a piece with stainless... However when it came time to replace all the brake lines, I called Zip and had them 2 days later at my door. Great price Great service and Prompt delivery. When its that good, you have to speak up.
THANKS ZIP!!
I got my calipers at Auto Zone (in Ohio) I could not refuse for 60 a piece with stainless... However when it came time to replace all the brake lines, I called Zip and had them 2 days later at my door. Great price Great service and Prompt delivery. When its that good, you have to speak up.
THANKS ZIP!!
02-02-2003, 06:12 PM
#2
Melting Slicks
Member Since: Mar 2002
Location: Pittsburgh PA
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Re: <ZIP RULES> (zZArAZz)
I've placed about 5 orders with Zip, and was happy every time. Great producs, great prices, and the one time I had to speak with customer service, they were very nice and helpful.
:thumbs: :thumbs:
Jerry
:thumbs: :thumbs:
Jerry
02-02-2003, 06:20 PM
#3
Re: <ZIP RULES> (zZArAZz)
I have been useing them for a couple of years and they are great. Small or large orders don't matter and they follow up if the part is back ordered. :thumbs:
02-02-2003, 07:23 PM
#4
Burning Brakes
Member Since: Dec 2002
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St. Jude Contributor '03 & '04
Re: <ZIP RULES> (zZArAZz)
Just to keep this discussion balanced...
My first and last order from Zips was a couple months ago. They assured they had all my items in stock. Wrong. I got half of them quickly but had to wait three weeks for the rest til the backorder came in. Meanwhile my car sat and I fumed.
I was going to try them again because of their 10% discount offer. The item I checked was $29 at Ecklers, $40 at Zips. Even my math tells me that 10% ain't so hot.
My first and last order from Zips was a couple months ago. They assured they had all my items in stock. Wrong. I got half of them quickly but had to wait three weeks for the rest til the backorder came in. Meanwhile my car sat and I fumed.
I was going to try them again because of their 10% discount offer. The item I checked was $29 at Ecklers, $40 at Zips. Even my math tells me that 10% ain't so hot.
02-02-2003, 08:22 PM
#5
Race Director
Re: <ZIP RULES> (gary6696)
Just to keep this discussion balanced...
My first and last order from Zips was a couple months ago. They assured they had all my items in stock. Wrong. I got half of them quickly but had to wait three weeks for the rest til the backorder came in. Meanwhile my car sat and I fumed.
I was going to try them again because of their 10% discount offer. The item I checked was $29 at Ecklers, $40 at Zips. Even my math tells me that 10% ain't so hot.
My first and last order from Zips was a couple months ago. They assured they had all my items in stock. Wrong. I got half of them quickly but had to wait three weeks for the rest til the backorder came in. Meanwhile my car sat and I fumed.
I was going to try them again because of their 10% discount offer. The item I checked was $29 at Ecklers, $40 at Zips. Even my math tells me that 10% ain't so hot.
It has happened to me several times where I have told customers their order will be here in a few days (because the company I order from said it would be), and have their stuff come in months later.
We waited on a set of Tiger Grinds for 6 months. They were limited edition special order custom fit... backordered 6 months.
By the way, before anyone starts in, lets not make this a "bag on Zip" thread... they are supporting vendors and we can't afford to lose them as such.
02-02-2003, 09:28 PM
#7
Burning Brakes
Member Since: Dec 2002
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St. Jude Contributor '03 & '04
Re: <ZIP RULES> (Simon Alexander)
"t has happened to me several times where I have told customers their order will be here in a few days (because the company I order from said it would be), and have their stuff come in months later."
I understand that. But there is a big difference between "in stock" and "on order".
Do you tell your customers something is in stock when it isn't?
I understand that. But there is a big difference between "in stock" and "on order".
Do you tell your customers something is in stock when it isn't?
02-02-2003, 11:20 PM
#8
Safety Car
Re: <ZIP RULES>
i LOVE Zip...i have a stack of reciepts from them a mile high! :lol:
on just a couple of occations there was a problem and they bent over backwards to help me...
when i need corvette parts i go directly to Zip without hesitation...
on just a couple of occations there was a problem and they bent over backwards to help me...
when i need corvette parts i go directly to Zip without hesitation...
02-03-2003, 08:13 AM
#9
Re: <ZIP RULES> (zZArAZz)
ZIP= :thumbs:
02-03-2003, 02:27 PM
#10
Safety Car
Re: <ZIP RULES> (groovyjay)
I ordered the braided stainless hoses 3+ weeks ago and havent seen them yet. They were up front and told me these were back ordered and said it would be a few weeks. To me thats part of good customer service.
I dont realy need them for at least another 4-6 weeks. But I hope if it takes longer than they expect they will send me a freindly reminder.
Also I tried to use the CF-5 discount, but Im told it doesn't apply to on sale items. It doesn't mean much to 50 bucks, but if its 300-500 bucks, it can mean alot.
Brent...
I dont realy need them for at least another 4-6 weeks. But I hope if it takes longer than they expect they will send me a freindly reminder.
Also I tried to use the CF-5 discount, but Im told it doesn't apply to on sale items. It doesn't mean much to 50 bucks, but if its 300-500 bucks, it can mean alot.
Brent...
02-03-2003, 02:37 PM
#11
Race Director
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Re: <ZIP RULES> (gary6696)
"t has happened to me several times where I have told customers their order will be here in a few days (because the company I order from said it would be), and have their stuff come in months later."
I understand that. But there is a big difference between "in stock" and "on order".
Do you tell your customers something is in stock when it isn't?
I understand that. But there is a big difference between "in stock" and "on order".
Do you tell your customers something is in stock when it isn't?
02-03-2003, 02:50 PM
#12
Le Mans Master
Re: <ZIP RULES> (Fevre)
Just got my latest order.... and didn't even expect it here so soon.
Ordered on the 30th - shipped on the 30th - here Monday morning.
New:
both #4 body reinforcement brackets (ouch)
2 bags of body rivets
complete car speed nut set
poly body mount kit
... all with the ZIP-10 10% discount applied - even to sale items !!!!
Hmmm - time to get :smash: :smash: :smash:
:seeya
Ordered on the 30th - shipped on the 30th - here Monday morning.
New:
both #4 body reinforcement brackets (ouch)
2 bags of body rivets
complete car speed nut set
poly body mount kit
... all with the ZIP-10 10% discount applied - even to sale items !!!!
Hmmm - time to get :smash: :smash: :smash:
:seeya
