[Z06] A Soon To Be Official Update: GM Warranty on Aftermarket Tuned or Calibrated Engines
#1
Le Mans Master
Thread Starter
A Soon To Be Official Update: GM Warranty on Aftermarket Tuned or Calibrated Engines
A GM bulletin will be distributed to Dealers shortly.
This post is for those who have 100% bone stock Corvettes and want clarity on the tuning issue.
GM's New Software:
GM is rolling out a new procedure that can identify when a non-GM calibration has been installed in a vehicle. The new process checks a log to see what calibrations have been added. If the calibration does not have an official GM part number it, it is instantly identified as a tune or other calibration not supported by GM. If the log contains a GM part number the process digs a little deeper to find a series of numbers buried in other modules. This confirms that the part number is not a mask for a non-GM calibration. If the calibration is found to be a NON-GM calibration, as from a tune, GM is advising dealers that the warranty repair on the powertrain will not be honored. The dealership will need to provide proof if a powertrain failure has occurred that the calibrations are GMs before any repair is performed.
Furthermore, since GM can not determine what the impact of a non-GM calibration effect will have on the entire powertrain. GM will void the remaining powertrain warranty. This means engine, trans, drive shafts and differential will no longer be covered. This process has been tested on different Corvettes and other GM vehicles including Diesel's. The process correctly identifies cars with non-GM calibrations.
This also addresses those that think re-flashing the ECU before taking it back to the dealer is not detectable…..it is.
Owners, if you have not installed a tune or engine modification, don’t do it if you value your warranty. The consequences are giving up the 5 yr 100,000 mile powertrain protection. If you have a tune already installed then be upfront if you encounter a problem.
NOTE: If anybody has had a true problem with a 100% bone stock car under normal driving conditions and needs further assistance feel free to PM me.
It goes back to the old saying; if you want to play you have to pay......or be willing to at some later date.
Mike
This post is for those who have 100% bone stock Corvettes and want clarity on the tuning issue.
GM's New Software:
GM is rolling out a new procedure that can identify when a non-GM calibration has been installed in a vehicle. The new process checks a log to see what calibrations have been added. If the calibration does not have an official GM part number it, it is instantly identified as a tune or other calibration not supported by GM. If the log contains a GM part number the process digs a little deeper to find a series of numbers buried in other modules. This confirms that the part number is not a mask for a non-GM calibration. If the calibration is found to be a NON-GM calibration, as from a tune, GM is advising dealers that the warranty repair on the powertrain will not be honored. The dealership will need to provide proof if a powertrain failure has occurred that the calibrations are GMs before any repair is performed.
Furthermore, since GM can not determine what the impact of a non-GM calibration effect will have on the entire powertrain. GM will void the remaining powertrain warranty. This means engine, trans, drive shafts and differential will no longer be covered. This process has been tested on different Corvettes and other GM vehicles including Diesel's. The process correctly identifies cars with non-GM calibrations.
This also addresses those that think re-flashing the ECU before taking it back to the dealer is not detectable…..it is.
Owners, if you have not installed a tune or engine modification, don’t do it if you value your warranty. The consequences are giving up the 5 yr 100,000 mile powertrain protection. If you have a tune already installed then be upfront if you encounter a problem.
NOTE: If anybody has had a true problem with a 100% bone stock car under normal driving conditions and needs further assistance feel free to PM me.
It goes back to the old saying; if you want to play you have to pay......or be willing to at some later date.
Mike
#2
Drifting
Member Since: Oct 2003
Location: Chattanooga Tennessee
Posts: 1,624
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St. Jude Donor '08-'09
A GM bulletin will be distributed to Dealers shortly.
This post is for those who have 100% bone stock Corvettes and want clarity on the tuning issue.
GM's New Software:
GM is rolling out a new procedure that can identify when a non-GM calibration has been installed in a vehicle. The new process checks a log to see what calibrations have been added. If the calibration does not have an official GM part number it, it is instantly identified as a tune or other calibration not supported by GM. If the log contains a GM part number the process digs a little deeper to find a series of numbers buried in other modules. This confirms that the part number is not a mask for a non-GM calibration. If the calibration is found to be a NON-GM calibration, as from a tune, GM is advising dealers that the warranty repair on the powertrain will not be honored. The dealership will need to provide proof if a powertrain failure has occurred that the calibrations are GMs before any repair is performed.
Furthermore, since GM can not determine what the impact of a non-GM calibration effect will have on the entire powertrain. GM will void the remaining powertrain warranty. This means engine, trans, drive shafts and differential will no longer be covered. This process has been tested on different Corvettes and other GM vehicles including Diesel's. The process correctly identifies cars with non-GM calibrations.
This also addresses those that think re-flashing the ECU before taking it back to the dealer is not detectable…..it is.
Owners, if you have not installed a tune or engine modification, don’t do it if you value your warranty. The consequences are giving up the 5 yr 100,000 mile powertrain protection. If you have a tune already installed then be upfront if you encounter a problem.
NOTE: If anybody has had a true problem with a 100% bone stock car under normal driving conditions and needs further assistance feel free to PM me.
It goes back to the old saying; if you want to play you have to pay......or be willing to at some later date.
Mike
This post is for those who have 100% bone stock Corvettes and want clarity on the tuning issue.
GM's New Software:
GM is rolling out a new procedure that can identify when a non-GM calibration has been installed in a vehicle. The new process checks a log to see what calibrations have been added. If the calibration does not have an official GM part number it, it is instantly identified as a tune or other calibration not supported by GM. If the log contains a GM part number the process digs a little deeper to find a series of numbers buried in other modules. This confirms that the part number is not a mask for a non-GM calibration. If the calibration is found to be a NON-GM calibration, as from a tune, GM is advising dealers that the warranty repair on the powertrain will not be honored. The dealership will need to provide proof if a powertrain failure has occurred that the calibrations are GMs before any repair is performed.
Furthermore, since GM can not determine what the impact of a non-GM calibration effect will have on the entire powertrain. GM will void the remaining powertrain warranty. This means engine, trans, drive shafts and differential will no longer be covered. This process has been tested on different Corvettes and other GM vehicles including Diesel's. The process correctly identifies cars with non-GM calibrations.
This also addresses those that think re-flashing the ECU before taking it back to the dealer is not detectable…..it is.
Owners, if you have not installed a tune or engine modification, don’t do it if you value your warranty. The consequences are giving up the 5 yr 100,000 mile powertrain protection. If you have a tune already installed then be upfront if you encounter a problem.
NOTE: If anybody has had a true problem with a 100% bone stock car under normal driving conditions and needs further assistance feel free to PM me.
It goes back to the old saying; if you want to play you have to pay......or be willing to at some later date.
Mike
Thanks for the clarification for the forum.
augydog
Last edited by augydog; 03-27-2008 at 11:10 AM.
#4
Pro
Well, this does it for me. I was gonna' get a Halltech/tune...but not anymore. If I blow this engine up, I want my 5-year warranty to be honored w/o question. The few extra hp isn't worth it, especially with the not-improbable possiblity of engine failure as reported on this forum.
#5
Le Mans Master
Thread Starter
#7
Maybe they did a financial risk analysis to compare predicted costs of defending warranty lawsuits on tuned cars versus costs of honoring those otherwise warrantied items.
Worse still, maybe in such a financially austere market, they were trying to identify opportunities to reduce costs and came up with this.
Like some other poster commented, what lawyer is going to invest his/her time on a contingency basis for recovering say the value of a blown motor - even if the damages are trebled under a consumer protection statute you're still looking at only say 1/3 of what, $45,000 = $15,000.
And what consumer is going to pay a lawyer $250-$400 /hour to fight this fight. By the time the case is filed and up and running attorney's fees will already exceed the amount in controversy.
How many members will now do "just one more track day" then have the dealer reflash the ECM with a stock GM program?
#8
Le Mans Master
Thread Starter
GM wants to treat every customer fairly and will absolutely stand behind it's products.
As I have repeated in the past, anyone who has attended the NCM HPDEs has seen first hand how attentive Team Corvette is in addressing and helping anyone with issues.
#10
Melting Slicks
Sounds like a knowing violation of Magnuson-Moss. But what the heck, this is business.
Maybe they did a financial risk analysis to compare predicted costs of defending warranty lawsuits on tuned cars versus costs of honoring those otherwise warrantied items.
Worse still, maybe in such a financially austere market, they were trying to identify opportunities to reduce costs and came up with this.
Like some other poster commented, what lawyer is going to invest his/her time on a contingency basis for recovering say the value of a blown motor - even if the damages are trebled under a consumer protection statute you're still looking at only say 1/3 of what, $45,000 = $15,000.
And what consumer is going to pay a lawyer $250-$400 /hour to fight this fight. By the time the case is filed and up and running attorney's fees will already exceed the amount in controversy.
How many members will now do "just one more track day" then have the dealer reflash the ECM with a stock GM program?
Maybe they did a financial risk analysis to compare predicted costs of defending warranty lawsuits on tuned cars versus costs of honoring those otherwise warrantied items.
Worse still, maybe in such a financially austere market, they were trying to identify opportunities to reduce costs and came up with this.
Like some other poster commented, what lawyer is going to invest his/her time on a contingency basis for recovering say the value of a blown motor - even if the damages are trebled under a consumer protection statute you're still looking at only say 1/3 of what, $45,000 = $15,000.
And what consumer is going to pay a lawyer $250-$400 /hour to fight this fight. By the time the case is filed and up and running attorney's fees will already exceed the amount in controversy.
How many members will now do "just one more track day" then have the dealer reflash the ECM with a stock GM program?
#11
Le Mans Master
Thread Starter
This is more of a heads-up.
Keep in mind this is the general gist of what will be released. I'm not a lawyer and I wouldn't take every word here as a legal definition yet. I'm sure the Bulletin will be more comprehensive and address the powertrain issue that may seem vague now.
Mike
#13
Drifting
Good information! Thanks.
#15
Race Director
damn that really sucks, only due to it is the whole drive train not just the motor.
guess i will stick to my non tuned, killerbee, corsa x pipe and corsa exhaust atleast for a few years til i get bored.
guess i will stick to my non tuned, killerbee, corsa x pipe and corsa exhaust atleast for a few years til i get bored.
#16
Le Mans Master
Thread Starter
The truth is a tune may or may not be the reason a valve spring breaks. Despite a 'safe' tune (if there is such a thing), it may be unknown if it really caused anything or not. The bottom line is that without a tune the car clearly is covered no questions asked. I don't think GM has a choice and has to draw this line. Everyone has ideas on increasing HP, whether it's to lean it out (make it run hotter) or bump the RPM...There is a degree of safety from the stock calibration and GM is willing to stand behind it if it fails. A tune will take a bite into that safety margin, even if we think it's myopic.
I'm not suggesting people should or should not get tunes. That's a personal choice. It's just nice to know the possible circumstances beforehand. This really isn't anything new. Heck I'm guilty as charged with my Katech motor.
#17
Drifting
Member Since: Oct 2003
Location: Chattanooga Tennessee
Posts: 1,624
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St. Jude Donor '08-'09
Mike,
I did a search and couldn't find the original thread, but basically here's what it said:
My tuner told me back in May 2007, that for the '07 and newer vehicles, new software was in place that would Identify if the vehicle had been tuned by software different from GM.
If the software had been changed of modified, GM could most likely void the warranty if there were engine problems.
You have confirmed that it is indeed true.
augydog
#18
Melting Slicks
The truth is a tune may or may not be the reason a valve spring breaks. Despite a 'safe' tune (if there is such a thing), it may be unknown if it really caused anything or not. The bottom line is that without a tune the car clearly is covered no questions asked. I don't think GM has a choice and has to draw this line. Everyone has ideas on increasing HP, whether it's to lean it out (make it run hotter) or bump the RPM...There is a degree of safety from the stock calibration and GM is willing to stand behind it if it fails. A tune will take a bite into that safety margin, even if we think it's myopic.
I'm not suggesting people should or should not get tunes. That's a personal choice. It's just nice to know the possible circumstances beforehand. This really isn't anything new. Heck I'm guilty as charged with my Katech motor.
I'm not suggesting people should or should not get tunes. That's a personal choice. It's just nice to know the possible circumstances beforehand. This really isn't anything new. Heck I'm guilty as charged with my Katech motor.
We can agree to disagree on this one. Since I have a 2006, my plans to get an extended warranty just went out the window. Looks like Katech will be in my future as well.
#19
I have a 07 Z with 1300 miles on it and just added a ECS supercharger. I fully understand GM. I am only going to drive my car a limited amount and I will always make sure I have good Gas and that I let the oil get warm first also. With this voiding my or anybody Else's warranty that tells me that with a mod the tune is very important. We all need to make sure that who we let work on our cars and who we let tune it fully knows what they are doing. That is why I didn't order a ECS SC kit and get a local shop to install and tune my care. I sent it to ECS to get a tune from someone with lots of experience. I know that I could still have a problem but it does make me feel more comfortable with their tune.
David
David
#20
Le Mans Master
Thread Starter
Mike,
I did a search and couldn't find the original thread, but basically here's what it said:
My tuner told me back in May 2007, that for the '07 and newer vehicles, new software was in place that would Identify if the vehicle had been tuned by software different from GM.
If the software had been changed of modified, GM could most likely void the warranty if there were engine problems.
You have confirmed that it is indeed true.
augydog
I did a search and couldn't find the original thread, but basically here's what it said:
My tuner told me back in May 2007, that for the '07 and newer vehicles, new software was in place that would Identify if the vehicle had been tuned by software different from GM.
If the software had been changed of modified, GM could most likely void the warranty if there were engine problems.
You have confirmed that it is indeed true.
augydog
GM has always been able to read re-flash counts, this is almost like DNA samples.