For Ken........GMPP

[BlackArrow]

Ken Can you use the GMPP warranty at independent repair shops or just at GM dealers? There is a post on the forum that states that a owner took his vette in and it was accepted by an independent and GM paid. How about it? Thanks for your help.

[CeYaBye]

This is per GM right out of their policy manual:
Where do I go for repairs?
Repairs can be handled conveniently though any GM dealership or licensed repair facility in the United States and Canada.

Do I have to make an appointment for repairs or maintenance?Appointment requirements are based on the policy of the individual GM dealership or licensed repair facility.

If I am on vacation or traveling out-of-state, who will service my vehicle?
For your convenience, there are thousands of GM dealerships and licensed repair facilities authorized to perform necessary repairs covered under the GM Protection Plan in the United States and Canada.

If the repair facility follows the procedure outlined in your policy and gets authorization from GM to fix your car there should be no problems but THEY MUST FOLLOW THE GUIDELINES or you will end up paying the bill and trying to get your money back. GM highly recommends you go to a GM dealership to have work done but sometimes it just doesn't happen that you can.

Hope this helps.

Dennis Fichtner