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Insurance payout for a totaled car is ridiculously low

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Old 08-04-2012, 07:36 PM
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Paul G
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Default Insurance payout for a totaled car is ridiculously low

My Son's car was totaled in an accident a few months ago. It happened in Indiana where he lives and goes to school. It was a 1999 Ford Explorer in average condition. The other drivers insurance company just sent a letter stating they take responsibility for the accident and will pay $500 for his car. This amount is ridiculously low. Is there anything we can do about this?
Old 08-04-2012, 07:44 PM
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johnnyvettes
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talk to your ins let them handle the claim if there is more then his ins . then they can go after the other company .
Old 08-04-2012, 07:50 PM
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Paul G
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Originally Posted by johnnyvettes
talk to your ins let them handle the claim if there is more then his ins . then they can go after the other company .
His insurance was just liability coverage only. They are not involved at this point.
Old 08-04-2012, 10:51 PM
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Not sure, but can you appeal to arbitration? Have you checked values on the car yet to see how far off they are on the value?
Old 08-04-2012, 11:00 PM
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Paul G
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Originally Posted by Vetteman Jack
Not sure, but can you appeal to arbitration? Have you checked values on the car yet to see how far off they are on the value?
KBB rough trade in is $600. He cant replace it for that. You cant buy a car that runs for that.
Old 08-05-2012, 12:12 PM
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Insurance companies are highly regulated by the state; they need to be able to justify the condition of the vehicle and the state outlines the requirements on line generally.

Who is the company?

What condition is the vehicle?

We generally give between $1K and 1.5K for anything as "basic transportation" unless the vehicle is really really bad.
Old 08-05-2012, 03:42 PM
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They have to give retail. We just went through this when my wife totalled her car by hitting a deer.

They try to use avergae sales prices in the area but don't let them play that game. They are trying to save themselves money, which is understandable, but play hardball and they may cave in.

500 bucks is a joke and an insult to people who have a brain.
Old 08-05-2012, 04:55 PM
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I would call the Ind Department of insurance and ask what the proper and acceptable method is in indiana to determine ACV. Indiana is not one of my states. Each state varies some, put the amount they offer you worse case, has to supported by 1)dealer assessment of your vehicle 2)a periodical such as NADA, KBB, or other 3)a market survey done by a company such as CCC, Mitchell, or ADP...which is a survey of like vehicles in the area.

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