Little upset with Hardbar
06-13-2007, 06:27 PM
#1
Pro
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Member Since: Jul 2005
Location: Lynchburg VA
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Little upset with Hardbar
Ordered camber kit and it took a month. When I got it I decided I should have the stud kit also. I ordered the stud kit 5 weeks ago and still don't have it. I've called and e-mailed Gary and he said it was shipped but the tracking number from UPS just says "billing info received". Has anybody else had problems with Hardbar like this? I have an event on July 4th and thought I'd have plenty of time to prep it and have it aligned but now I'm not so sure.
06-13-2007, 07:32 PM
#2
No.
Actually, Gary jumped through all kinds of hoops for me to get stuff right away.
He drove 40 miles ot get me some Willwood pads to include in a shipment that went out same day. His products are first rate, top quality. He is knowledgable and wont mind spending time on the phone explaining things.
Give him a call. His cell phone is on his web site and he has always picked up when I called.
Actually, Gary jumped through all kinds of hoops for me to get stuff right away.
He drove 40 miles ot get me some Willwood pads to include in a shipment that went out same day. His products are first rate, top quality. He is knowledgable and wont mind spending time on the phone explaining things.
Give him a call. His cell phone is on his web site and he has always picked up when I called.
06-13-2007, 07:34 PM
#3
Coolest Guy Evar!
Ordered camber kit and it took a month. When I got it I decided I should have the stud kit also. I ordered the stud kit 5 weeks ago and still don't have it. I've called and e-mailed Gary and he said it was shipped but the tracking number from UPS just says "billing info received". Has anybody else had problems with Hardbar like this? I have an event on July 4th and thought I'd have plenty of time to prep it and have it aligned but now I'm not so sure.
-RR
06-13-2007, 07:35 PM
#4
Safety Car
No.
Actually, Gary jumped through all kinds of hoops for me to get stuff right away.
His products are first rate, top quality. He is knowledgable and wont mind spending time on the phone explaining things.
Give him a call. His cell phone is on his web site and he has always picked up when I called.
Actually, Gary jumped through all kinds of hoops for me to get stuff right away.
His products are first rate, top quality. He is knowledgable and wont mind spending time on the phone explaining things.
Give him a call. His cell phone is on his web site and he has always picked up when I called.
Same for me too, top notch fellow
06-13-2007, 08:04 PM
#5
Le Mans Master
Gary will do his best to make good - like all of us he is less than perfect - but he does make a good product and stand behind it when the inevitable anomalies happen...
I like my studs by the way...
I like my studs by the way...
06-13-2007, 09:47 PM
#7
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I'm not questioning the quality of Hardbars products. I have a seat mount and believe it's very high quality. I have received several PM's telling me about problems people have had with Hardbar, nothing to do with quality, all to do with ship time. I understand that people don't want to "make waves" but I feel people should tell experiences with forum vendors, good or bad. I don't think Gary will rip me off in any way, I just think he should have told me they were on backorder or something.
06-13-2007, 10:09 PM
#9
Le Mans Master
My three experiences with Gary and Hardbar have all been good.
I am sure this will be figured out and resolved within a week. I will put money on that!
Fastest regards,
Oli
I am sure this will be figured out and resolved within a week. I will put money on that!
Fastest regards,
Oli
06-13-2007, 10:10 PM
#10
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Member Since: May 2003
Location: Chicago IL
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06-14-2007, 12:57 AM
#14
Race Director
Member Since: Oct 2000
Location: Deal's Gap 2004 NCM Motorsports track supporter
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No problems here. Got my stud/camber kit last week and installed last monday. My front end has no shims, 2.9 camber/5.5 caster both sides. Rear sits -1.5 camber both sides (however, only one side has fixed block in rear.) I only have to use 3 shims on each front side of upper a-arms to bring it into -2.0 camber/ 6.5 caster for aggressive street. 
No problems with service here. It was my first buy and I fully intend to call on Gary with my next needs.
No problems with service here. It was my first buy and I fully intend to call on Gary with my next needs.
06-14-2007, 10:23 AM
#15
Melting Slicks
Gary has been unbelievably supportive over the past many years that we've known each other. He even came out to last year's Runoffs at HPT and helped me out there. Super guy...super products. And, you will not find a more knowledgeable engineer out there!
His business has grown and grown over the past few years and is now really booming. That's good news for all the racers!!!!!
His business has grown and grown over the past few years and is now really booming. That's good news for all the racers!!!!!
06-18-2007, 07:47 AM
#19
Race Director
IAW our forum rules, they can handle it off line. He can start another post with the out come if so inclined 