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Old 09-16-2008, 09:33 PM   #1
03 Z-oh-6
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Default Excellent customer service from Autogeek!!

I started a thread about problems with the CCS pads not staying put while polishing with my G110, really pissed me off! Others suggested I try a Lake Country backing plate, it's supposed to hold the velcro pads on better. Matt from Autogeek saw my thread and PM'ed me that he will send me a free replacement backing plate, I did not ask for this. He didn't send me the backing plate that came with the G110, but the much betterLake country backing plate that I was gonna try. Autogeek didn't have to do this, it's not their fault the backing plate with the G110 failed me, but being the great company they are, they went the extra mile to help me. We're talking 20+ dollars including shipping for free! Now that my friends, is a great business and customer service! Thanks again Matt and Autogeek!
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Old 09-17-2008, 11:05 AM   #2
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Old 09-17-2008, 04:24 PM   #3
Darth Xed
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Impressive.

This is the kind of thing that will probably spur me to place an order...

Well done, Autogeek.
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Old 09-17-2008, 06:48 PM   #4
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We appreciate our relationship with the Corvetteforum and always try to exceed the expectation as its the right thing to do. Just remember a referral is the best thank you for any company and we will try to treat your friends, and family in the same fashion.
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