Maymyvetteliveforevr

Has anyone ever used the warranty for Snap On Tools? Normally when I break a tool I just throw it out and get a new one but this time I don't want to throw out a digital torque wrench. The gearing in it broke I'm hoping to get it repaired.

desi

Man, you must be rich for throwing away snap on tools

Most brand name tools carry lifetime warranty anyway. They will probably replace without any questions. If in doubt, call them.

Canadian General Customer Service Locations,
Western Canada: 800-263-8665
Eastern Canada: 800-665-8665

1971Coupe

sounds like you're working on your vette.

NOCRISIS

any reputable (spelling Les,) tool retailer will and or should hand you a new tool back for the broken one,sheese Canadian tire and Sears have done this forever.

SilverSurferC6

Frank, you gotta get the warranty replacements. That stuff is nice (and not cheap)

Maymyvetteliveforevr

If I may explain further, normally when one of my tools break it's due to miss use, therefore I don't ask for a replacement. Not all my tools are snap on but in this case a 3/8" snap on torque wrench was used to remove a 220' foot pound bolt and the maximum setting on the wrench is 100'. FIrst off I know you shouldn't use a torque wrench to remove bolts and secondly you shouldn't use 3/8 drive. This is the torque wrench, although I don't know if they will replace miss used tools.

desi

1. You removed a bolt with a torqeu wrench???
2. You took a 100 ft-lb wrench to 220 ft-lb limit???

I don't have words Frank. You know better...

I don't know why the manufacturers even put a 'remove' option on the torque wrenches. It should have tightening direction only IMO.

dankhts

I have a few Snap On tools, and some Mac as well, the tool guys travel around in their vans and stop by to deal with our shop mechanics, when I have any problems with my personal tools they usually fix me up pretty easily. Their warranty on higher end/expensive tools is repair vs replacement, so they'd take it and send it for a warrantable repair and return it to you - if it's clearly abuse, they'll still send it out but you'll pay the repair bill. I'd probably pay to get it fixed since it's a good tool......

Maymyvetteliveforevr

The way I see it and have used this method on several occasions is if I want to check to see if a bolt has been overtighten (as in the case of lug nuts, if they are overtightened the rotor can warp) I will set it to off and this will tell me the settins it's presently at.

This is clearly an abuse repair so I wonder what there repair cost would be for this model of wrench. I know which part needs to be replaced, is there a web site I can purchase this part from?

stpman

That's for left hand threads

desi

Damn Europeons

RAGGDOLL

Your too honest a guy Frank, you should see some of the stuff I've returned

Find me a Snap On dealer, give it to me and I'll get you a brand new one

NOCRISIS

Maymyvetteliveforevr

The only Snap On dealers I've dealt with work out of the Snap On Trucks. I've got another 3/8" click type torque wrench that I can use iin the mean time, or I can just use the 1/2" drive therefore I can live without it for quite a while, I just don't like having broken tools. Maybe it's just me. I don't believe they will give me a new one but I'm hoping to have this one repaired since it's only about a year old.

Yes I do have a problem missleading the Snap On guy. I don't know if I could hold a straight face. I already know which part I need, is there anyway I can order that particular part?

SamsonZ06

.. I have a friend that is an Exec. at Snap-on in Newmarket.He can probably get it replaced no questions asked.
Let me know if you need assistance.
Larry

Maymyvetteliveforevr

Thanks Mike and Larry for your generous offer, it would appear that I will take be giving you a call after the long weekend.

Cdn Z06 Mike

...and you call yourself Italian??? j/k Frank

If you want Frank leave it with me and I can leave it with one of my guys for when the Snap On truck comes around. I have a torque wrench you can also borrow if you need but its a 1/2 inch drive.

sorry didn't finish reading all the way down...I am here if you need help Frank.

NOCRISIS

must be your only one,