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Appreciation Gift Ideas for Service Advisor?

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Old 03-01-2024, 11:01 AM
  #21  
Greg00Coupe
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I've bought 4 corvettes from my favorite dealer in Ohio, Dave Gill. When I go to pick up my cars I always bring 3 dozen Bagels from Panera for their break room and take my favorite salesman out to lunch.
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sowega (03-01-2024)
Old 03-01-2024, 12:28 PM
  #22  
Dan Hintz
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Originally Posted by Bluehinder
Gourmet salsa and a bottle of Pappy.
Got a bottle of 12-yr Pappy from my agent when we bought our current home. We were joking around about the scene(s) in The Internship where they were always talking about making a big sale and getting the Pappy.
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Old 03-01-2024, 07:44 PM
  #23  
MKC8
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I'd wait to decide what to get until I picked up the car.
I'm a bit jaded (will never use them again) on the local POS (point of sale) dealership after their Service Department couldn't complete the 2024 PDI Checklist without screwing up the "which brake cooling ducts get installed during the PDI, and which don't" even though I gave their Service Manager a copy of it, and it's spelled out in English, one of our official languages.
He's still got time to disappoint you, is my point.
If all goes well, and some will say it's tacky, but the idea of giving him/her some sort of gift card or prepaid card so they can get something they actually want/need/like would be my probable choice. Unless you know they like a drink, then go with the aged Bourbon/Single Malt Scotch/Irish Whiskey option.
Old 03-02-2024, 11:45 AM
  #24  
Car Junkie 24
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Originally Posted by sowega
One day I'll be bored enough to have an online discussion about personal economics and showing appreciation for people who go above and beyond "their job," but today is not that day.
Hate to break it to you, but everything he did is within his job description. He is nothing more than a high performer at his job, and his compensation should reflect that- but that is between him and the employer.

I didn't say to not show appreciation- in fact I suggested other ways to do so.

If everyone starts tipping for stuff like this, then it becomes expected- that is the problem. As we have seen time and time again over the years/decades in this country (in sharp contrast to other first world countries).

20% tip expected now at restaurants whereas in any European country you leave pocket change as an optional tip. Self-service kiosks are also asking for tips now, and someone handing you a coffee or a beer at a counter expects a tip here. /end rant.
Old 03-02-2024, 11:48 AM
  #25  
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Originally Posted by MKC8
I'd wait to decide what to get until I picked up the car.
I'm a bit jaded (will never use them again) on the local POS (point of sale) dealership after their Service Department couldn't complete the 2024 PDI Checklist without screwing up the "which brake cooling ducts get installed during the PDI, and which don't" even though I gave their Service Manager a copy of it, and it's spelled out in English, one of our official languages.
He's still got time to disappoint you, is my point.
If all goes well, and some will say it's tacky, but the idea of giving him/her some sort of gift card or prepaid card so they can get something they actually want/need/like would be my probable choice. Unless you know they like a drink, then go with the aged Bourbon/Single Malt Scotch/Irish Whiskey option.
The fact the OP is even speaking to the service advisor and knows him by his name is cause for concern. I agree with rewarding good service with a gift but what?! I dealt with my Ford dealer for decades. I knew the salesman. I didn't know the service folks. Says a lot.
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MKC8 (03-03-2024)
Old 03-02-2024, 11:54 AM
  #26  
papillion
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Your advisor was the front man for a host of folks that made the experience five stars. Since you seem motivated to memorialize your visit, an email to the service manager, general manager, owner, or all is appropriate. Most dealer websites list emails for key execs. This really should be plenty without seeming like a Pollyanna.
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Old 03-03-2024, 02:09 AM
  #27  
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Gift card to use as he wishes or one to a specific nice restaurant.
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JToddH (03-03-2024)
Old 03-03-2024, 08:38 PM
  #28  
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Originally Posted by Car Junkie 24
20% tip expected now at restaurants whereas in any European country you leave pocket change as an optional tip.
Apples to oranges comparison.

European waiters get paid a living wage... ~10-14 euro/hour (compared to as low as $2/hr in some states, like Delaware). In the US, the expectation is tips will make up the difference... though the states are finally raising the minimums to "reasonable" levels, so tipping should cut back appropriately
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Old 03-04-2024, 06:40 AM
  #29  
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Same as many - gift card Visa; or Gift card to Ruths' Chris; or a crisp 100 bill. All would do.

Problem with a gift like alcohol or other, you have to present it to him, assuming in the dealership. Probably a whole lotta others will feel "jilted" when they witness a gift exchange and they think - What about me? I helped too!
Old 03-04-2024, 08:20 AM
  #30  
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Originally Posted by LeJerk
Definitely make sure they drink alcohol before giving someone alcohol as a gift.

At least write a nice message to their boss or the owner of the dealership about your experience.

Agreed on the note-- I'd write an old-fashioned letter, with a cc (do people even use that term any longer?) to the advisor. People have done so for me a couple of times over the years, and it has meant more to me than any gift. Someone wrote such a letter about me at my first professional job. When opportunity knocked a bit later, and I was asked for an example of my work, I submitted that letter. I got the job. (But a gift is nice too!)
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Old 03-04-2024, 08:26 AM
  #31  
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Originally Posted by Car Junkie 24
That's his job. Write a glowing review to Google and Yelp, and let his manager/dealership know about how awesome he is.

Tipping culture has gotten out of hand here in the US.
Agreed-- as when with a "to go" item, and paying with a card. They flip the screen around, and there it is: effectively a request for a 'tip'. Awkward. I mean, heck, all they did was take my payment!
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Old 03-04-2024, 08:51 AM
  #32  
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Everybody likes a good hooker.
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Old 03-04-2024, 09:44 AM
  #33  
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$100 bill. Seems like more than it is. Im a believer in tipping the working man (woman).
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Old 03-04-2024, 10:08 AM
  #34  
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Carton of cigarettes.
Old 03-04-2024, 10:10 AM
  #35  
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Originally Posted by Carvin
Carton of cigarettes.

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Old 03-04-2024, 10:35 AM
  #36  
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Originally Posted by Carvin
Carton of cigarettes.
Why don't ya just give him poison to drink!



Old 03-04-2024, 11:14 AM
  #37  
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Originally Posted by sowega
All good points; thank you. Definitely going to make sure the dealership general manager & owners knows how well he took care of me.

SLOW DOWN

a lot of dealerships don’t like the going above and beyond as it CAN AND DOES stretch the relationship with the mother ship

think before you become a dink with your actions

THE LAW OF U INTENDED CONSEQUENCES

just sayin don’t be tooooooo glowing

Old 03-05-2024, 06:04 PM
  #38  
sowega
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Welppppp, apparently the dude doesn’t work there any longer so no carton of Marlboros for him!



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