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Mega merge - Onstar is reporting your driving history

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Old 09-13-2023, 11:20 AM
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JQUICK
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Default Mega merge - Onstar is reporting your driving history

Taken from the Z06 forums thanks to ElectronMike:

Heads up if you haven't seen this.. even after my OnStar initial trial was over, I checked the MyChevrolet app and noticed that they are tracking and reporting driving habits including what they consider hard acceleration and hard braking events. I disabled this in the app by going to "more" in the bottom right and then unenrolling from Chevrolet Smart Driver. It was on by default in my case. A few of my friends mentioned their information has been sold and even ended up on their credit report in some cases as C8 owners.

They literally assign you a driving score!



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09-14-2023, 11:50 AM
z28lt1
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I see this post has taken on a life in a few places. Going to post this in a couple of the threads:
  • You should be right to be concerned about your privacy, as many companies are looking to make money however they can with your data -- fortunately regulations are in place and coming to assist consumers.
  • Onstar and GM don't have the best history with privacy decisions having reversed the biggest one (still collecting data after you shut off) after consumer and privacy advocate outcry, so being alert to their practices is good habit
  • HOWEVER, Onstar isn't selling your information (at least identifiable to you) just because you get your driving score. They do not sell information to insurance unless you've opted into one of their programs where they partner with insurance companies. There's a lot of leaping to conclusions in these threads.
  • Even though unless you opt-in to sharing your information, OnStar is probably better or no worse than many others, it is still good to exercise your rights. You should read the privacy statements of all the companies that might have your data and follow the opt-out instructions that are appropriate for you.
For GM/Onstar go to: https://www.gm.com/consumer-privacy and opt out. It's not the best site because you have to fill out the form for different things, but at the very least, select "Do not sell my personal information" and follow the instructions. Feel free to ask for it to be deleted as well if you prefer. Electing your privacy choices is probably better and more realistic options than trying to disable the system all-together.

As noted, Onstar isn't the only company that had lots of data related to your activities. If that type of tracking bothers you, please be alert for all services you participate in, read the privacy policy, and opt out where it is best for you.


Old 09-13-2023, 11:37 AM
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tadda
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Old 09-13-2023, 11:37 AM
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Thanks. I looked on my app, I don’t think it’s by default we are enrolled. But it’s good to check.
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Old 09-13-2023, 12:13 PM
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Thanks - I was "enrolled"
Old 09-13-2023, 12:19 PM
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In my C6 OnStar had a dedicated fuse. I pulled after a slight off-road excursion at a track during which they called into the car to see if I was okay.
No more problemo
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Old 09-13-2023, 01:42 PM
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THANK YOU!!! I had no idea it was active as I did not sign up for it. I unenrolled.
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Old 09-13-2023, 01:43 PM
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Its active on delivery-- I was quite proud of my consistent 0 scores perhaps Geico isnt as impressed
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Old 09-13-2023, 02:13 PM
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Does the car have its own built in connectivity? If so, you probably have no idea what is being collected, who has access to that information, or what they do with it.
https://privacy4cars.com/personal-use is a good starting point if you want to figure out what the car is collecting.
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Old 09-13-2023, 02:24 PM
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Originally Posted by Dads2kconvertible
Does the car have its own built in connectivity? If so, you probably have no idea what is being collected, who has access to that information, or what they do with it.
https://privacy4cars.com/personal-use is a good starting point if you want to figure out what the car is collecting.
The car has a built in 4G connection that is active all the time. Its how OTA updates are received. And yes, it is capable of providing most all the data, most all the time. It is unclear whether or not disabling the smart driver feature on the app actually stops that data from being collected. It may just stop it from being processed for that specific application which provides the driver with a summary.
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Old 09-13-2023, 02:35 PM
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Old 09-13-2023, 02:58 PM
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Originally Posted by Andybump
The car has a built in 4G connection that is active all the time. Its how OTA updates are received. And yes, it is capable of providing most all the data, most all the time. It is unclear whether or not disabling the smart driver feature on the app actually stops that data from being collected. It may just stop it from being processed for that specific application which provides the driver with a summary.
The car can connect to your home Wi-Fi too, right Andy?
If so, it might be interesting to use Wireshark to capture everything from the car's IP address for a few days and see what it's sending. That probably would not be everything, since the 4G connection is still there but it might show some stuff.
Anyone who wants to collaborate on such a project PM me. You would want to assign a fixed IP for your car and port forwarding to wherever you're running Wireshark. Someone else has probably done it already but maybe not on a Corvette.
Old 09-13-2023, 03:03 PM
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Originally Posted by Dads2kconvertible
The car can connect to your home Wi-Fi too, right Andy?
If so, it might be interesting to use Wireshark to capture everything from the car's IP address for a few days and see what it's sending. That probably would not be everything, since the 4G connection is still there but it might show some stuff.
Anyone who wants to collaborate on such a project PM me. You would want to assign a fixed IP for your car and port forwarding to wherever you're running Wireshark. Someone else has probably done it already but maybe not on a Corvette.
Yes it can, and when it does, it uses the path for OTA downloads and very likely uses it for everything but I do not know that. I do know that when it is connected that way, it will enable the apps that are loaded into the car to get data. I do not have a data plan nor any subscription with onstar. But the apps will get data from the WiFi if it is connected. Not that its of any use when traveling.
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Old 09-13-2023, 03:09 PM
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Originally Posted by JQUICK
Taken from the Z06 forums thanks to ElectronMike:

Heads up if you haven't seen this.. even after my OnStar initial trial was over, I checked the MyChevrolet app and noticed that they are tracking and reporting driving habits including what they consider hard acceleration and hard braking events. I disabled this in the app by going to "more" in the bottom right and then unenrolling from Chevrolet Smart Driver. It was on by default in my case. A few of my friends mentioned their information has been sold and even ended up on their credit report in some cases as C8 owners.

They literally assign you a driving score!

Tell us something we don't know...
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Old 09-13-2023, 03:25 PM
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Whoa, thanks! My numbers probably weren’t “good” for somebody. They make me smile though!
Old 09-13-2023, 03:37 PM
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Originally Posted by plmmd
Its active on delivery-- I was quite proud of my consistent 0 scores perhaps Geico isnt as impressed
It was turned off on my car when I checked. It may have been the dealer disabling it?
Old 09-13-2023, 04:14 PM
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If "they" have nothing better to do than track me, more power to 'em... and I hope they get a life.
Old 09-13-2023, 04:19 PM
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That's a good one GM!

It's very sneaky having your own unsuspecting customers paying OnStar for their own self incrimination, no scruples, no integrity, but lots of money. It should give pause to everyone, specially those who frequently raise GM's flag and kiss their butt.


George
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Old 09-13-2023, 04:28 PM
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Originally Posted by Newdude
Tell us something we don't know...
Post of the year. Your mom is proud.
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Old 09-13-2023, 04:31 PM
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I just bought a new 2024 Equinox and glad I seen this post. I just went into the app and checked unenrolled
Old 09-13-2023, 04:38 PM
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Originally Posted by 1 STING
That's a good one GM!

It's very sneaky having your own unsuspecting customers paying OnStar for their own self incrimination, no scruples, no integrity, but lots of money. It should give pause to everyone, specially those who frequently raise GM's flag and kiss their butt.


George
Trouble is, what car company is NOT doing this? Truth is, we don't know. And we don't know what we don't know to look for...until someone tells us.
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