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Dealer mechanic took my C8 for a 21-mile joyride

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Old 09-16-2023, 02:35 PM
  #241  
SinisterC6
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Originally Posted by DanDMan1
Here is a new Google review i just posted with my secondary account (& without the attachments), and so far it hasn't been challenged:
https://g.co/kgs/87euXJ
Please post a video on youtube. If you did a voiceover the screen shots you could get a lot of publicity. I'd send it to japlopnik too.

I'll post a review on your behalf
Old 09-16-2023, 02:57 PM
  #242  
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Originally Posted by SinisterC6
exactly. its the point they had no business abusing OP property
AGAIN. There is no evidence at all the car was abused.
Old 09-16-2023, 03:02 PM
  #243  
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Originally Posted by Vega$Vette
AGAIN. There is no evidence at all the car was abused.
They had no business reason for taking the car on the road at all after an oil change. The 21 miles was a joy ride, nothing more.
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Old 09-16-2023, 03:27 PM
  #244  
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Originally Posted by Red Mist Rulz
They had no business reason for taking the car on the road at all after an oil change. The 21 miles was a joy ride, nothing more.
Not to argue, but you did read about the intermittent problems the tech states he was working on. They were not in the original post but were later added. This is what the tech purports he was working on.
Old 09-16-2023, 03:47 PM
  #245  
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Originally Posted by Vega$Vette
AGAIN. There is no evidence at all the car was abused.
Abused is a strong word I'll admit but they shouldn't use his belongings without his consent.
Old 09-16-2023, 04:38 PM
  #246  
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Originally Posted by SinisterC6
Abused is a strong word I'll admit but they shouldn't use his belongings without his consent.
Again, just to set the record straight, in most cases signing a repair order implies consent to test drive. If you don’t want to give that permission, one should note it on the write-up.
Old 09-16-2023, 05:33 PM
  #247  
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Originally Posted by SinisterC6
Abused is a strong word I'll admit but they shouldn't use his belongings without his consent.
Abusing would be defined as using a car in a way it was not designed to be used.

13 Hard accelerations, which have a very low event recording threshold, and over 80 for .3 duration could hardly be by any stretch of the imagination abuse.

Whether or not the 21 mile drive was warranted is up for debate.
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Old 09-16-2023, 07:38 PM
  #248  
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Originally Posted by JALLEN4
Again, just to set the record straight, in most cases signing a repair order implies consent to test drive. If you don’t want to give that permission, one should note it on the write-up.
Again, A 21 mile test drive at those speeds? Indefensible horseshit. The dealership are full of crap if that’s their excuse. Again.
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Old 09-18-2023, 06:50 PM
  #249  
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All I wanted was to see the recovered PDR...
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Old 09-19-2023, 07:11 AM
  #250  
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Wondering if anybody has ever used 'Teen Driver' settings when taking their car to the Dealership for service to maybe avoid this from happening?? Using the 'Valet mode' is not possible as there are too many things that become locked preventing the Dealership from doing service req'd. (ie - unable to open the Frunk). I found this out when I put the car in Valet mode when prior to getting my PPF on my car as the frunk wouldn't open.....I'm wondering if Teen Driver is a way around all of this? At least you can limit the speed of the vehicle??
Old 09-19-2023, 08:34 AM
  #251  
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Try disk drill

https://www.cleverfiles.com/memory-c...-recovery.html
Old 09-19-2023, 08:54 AM
  #252  
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Originally Posted by JALLEN4
Not to argue, but you did read about the intermittent problems the tech states he was working on. They were not in the original post but were later added. This is what the tech purports he was working on.
Could be so. That being the case, if the tech was working on those sporadic problems, the wise thing to do would be to have owned up to it either before, during or closely afterwards. Before is always better tho. He and they did none of that. As the recent saying goes, the coverup is worse than the action, maybe also in this case?????

If the advisor or even the tech had made that one call and said, "This is what needs to be done, do I have your permission?' it could have made a big difference. Advisors (those who do "intake" of the vehicle) don't always know to ask, but the tech does.

I have actually been called on other vehicles twice to say just about the above---"we can't find the same situation you experience we need to take the car out on a lonely road and do some start/stops to duplicate the problem if we can find it. do we have your permission?" It then becomes a simple yes/no. I said yes both times, at least partially because I trusted the tech, and in one example, trusted the advisor even more (a Baja desert racer) and he said he'd do the running of the vehicle with care.
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Old 09-19-2023, 09:07 AM
  #253  
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Originally Posted by JALLEN4
Not to argue, but you did read about the intermittent problems the tech states he was working on. They were not in the original post but were later added. This is what the tech purports he was working on.
I didn't. Originally the OP said none of the other problems were addressed. But even if he was looking for other issues, the fact that he deleted the PDR recording is a huge red flag that can't be excused. As is exceeding 80 mph on public roads.
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Old 09-19-2023, 09:09 AM
  #254  
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Originally Posted by mikebutson
Wondering if anybody has ever used 'Teen Driver' settings when taking their car to the Dealership for service to maybe avoid this from happening?? Using the 'Valet mode' is not possible as there are too many things that become locked preventing the Dealership from doing service req'd. (ie - unable to open the Frunk). I found this out when I put the car in Valet mode when prior to getting my PPF on my car as the frunk wouldn't open.....I'm wondering if Teen Driver is a way around all of this? At least you can limit the speed of the vehicle??
Teen driver limits top speed to 80, so it wouldn't actually prevent much of this. And if the tech realizes it's on, I'm sure he can turn it off with the GM scan tool and software, just like they can turn off valet mode. But it might give you another record of what happened.
Old 09-19-2023, 09:54 AM
  #255  
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Originally Posted by AORoads
Could be so. That being the case, if the tech was working on those sporadic problems, the wise thing to do would be to have owned up to it either before, during or closely afterwards. Before is always better tho. He and they did none of that. As the recent saying goes, the coverup is worse than the action, maybe also in this case?????

If the advisor or even the tech had made that one call and said, "This is what needs to be done, do I have your permission?' it could have made a big difference. Advisors (those who do "intake" of the vehicle) don't always know to ask, but the tech does.

I have actually been called on other vehicles twice to say just about the above---"we can't find the same situation you experience we need to take the car out on a lonely road and do some start/stops to duplicate the problem if we can find it. do we have your permission?" It then becomes a simple yes/no. I said yes both times, at least partially because I trusted the tech, and in one example, trusted the advisor even more (a Baja desert racer) and he said he'd do the running of the vehicle with care.
I lost the thread where there was a coverup. I missed where the tech denied he drove the car. The GM reportedly apologized to the OP at their first meeting and offered compensation.

Factually, every repair order I have ever seen gives the right to the service people to test drive the car. As it should for the job to be done properly. If you don't wish that right to be given, tell the Service Writer.

People are assuming the tech got some great thrill in being honored to drive a C8. In reality, he works on Corvettes regularly and at this point is probably unimpressed with that honor. I would be more convinced he is impressed with claiming the diagnostic time while he is out driving around to figure out the intermittent problems reported.

As far as erasing the recorder, I don't blame the guy! How many people want a camera recording their every move while they are working? If you don't want the car driven...tell the guy. If you want to record the guy while he is working...ask for his permission. He has rights as well!

Frankly, this whole topic is getting boring. It happened, none of us were there and know the whole story, and despite all wishes the tech isn't going to be fired and or hanged at noon.
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Old 09-19-2023, 10:40 AM
  #256  
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Originally Posted by OSJones
Last weekend I was looking at a C7 which was on a Chevy lot. It had a misfire which I brought to their attention and a Sales Associate who had some knowledge of cars took it out and I went with him. What he did was torture test the car with multiple WOTs while missing and hesitating on shifts. His reasoning it was just carboned up. Even if they had made it whole I didn't want the car after that. My impression and what do I know anyway is that this is SOP for anyone at the dealership once out of sight. These aren't the smartest guys on the block by any means.
Well, did it stop the misfire? My father had that same theory about blowing the carbon out. And his experience was based on cars from when he was younger as well, so we are talking about a theory that's approaching 100 years old. It doesn't make it any less (or more) valid. My older cars sometimes start up with a mis-fire (30, 37, 60, and 66) but it clears up quickly - but if a later model car is "carboned up", one has to ask why - it doesn't happen with any of my vehicles.

Oh - I did not miss your point about SOP at dealers - I just don't have anything to add about that.
Old 09-19-2023, 11:05 AM
  #257  
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After 21 miles is should be report to the police and unlawful use of motor vehicle and then I would contact GM at execreferral@cadillac.com and the local news.

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Old 09-19-2023, 11:10 AM
  #258  
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The whole notion of "blowing out the carbon" as they used to do on carburetted cars doesn't fit modern fuel injected cars where a computer micro manages fueling. Being able to hold a stoichiometric air/fuel ratio (closed loop) at almost all times and rpms from idle to PE means that fuel in the combustion chambers is being completely (or as nearly as can be) consumed and doesn't allow for unburned fuel to remain and contaminate the combustion chambers (remember that rich fuel smell when cars were idling in the old days?). Carburettors were barbaric by comparison and simply unable to match the fueling perfection the common ECU can do today. That is certainly true with a C7, so hope the sales guy had a fun run, but that's about all it was.
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Old 09-19-2023, 11:12 AM
  #259  
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Originally Posted by Aerovette
To all those thinking this is no big deal...can I borrow your car? I only need it for about 20 minutes.

I totally agree, let me have someone's car? I need to pick up a hooker for about 2 hours, by the way i smoke cigars so dont mind the smoke.
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Old 09-19-2023, 08:16 PM
  #260  
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Wow 14 pages of over blown nothing
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