Andybump

Yeah. But the car was on the lift. And the filter was somewhere - on bench maybe. Then he lowers the car, and opens the hood to put the fresh oil back in. Now he closes the hood. Then he picks up the filter an puts it on the hood where the camera would be on a 1LT - which is pretty much next to the roof. It just seems bizarre.

edved

Yeah going to the dealer for an oil change and making sure they know how to properly lift the car and the quantity of oil used shouldn't be a thing.

Maybe it was intentionally placed on the car. Idk. But you do bring up an important point. How else did it get there? Bizarre.

Funny enough I was assured on arrival they have Corvette specialists working on the cars.

Mitchell_B

This is why I avoid at all cost having someone else work on any car I own. With regard to maintenance - and this is not unique to dealerships, there are very low or no standards for hiring in most positions. Unlike our foreign counterparts who have a system of entry into maintenance as a journeyman followed with mentorship and education along with upholding rigorous standards and testing, dealerships basically hire people off the street. There are exceptional individuals out there who have their own personal high standards for performance and competence, but most are simply doing a job. The performance of that oil change individual who screwed the paint on you Corvette says more about the dealership than the individual. I would never go back.

Insofar as 'this' generation is concerned, I think things have gotten worse. I know this is said about every upcoming generation going way back in time, but there are simply too many distractions now. And there is no penalty for mediocrity. I personally can't stand working with mediocrity and tend, over time, to isolate myself from such people. You could say I have few very select colleagues and friends lol.

And as someone used to say in closing: and that's the way it is........

Vetteman Jack

Great news that they were able to get the paint fixed. Someone would have a lot of explaining to do on just how the damaged paint happened.

Andybump

I see its resolved - that's good! I notice there was post about the oil being hot. But if it was your filter, that was also sitting for a while on a bench while your car was on the lift, and the tech was draining the oil and installing the new filter. It would not have been so hot by the time it was put on the car. But.....makes wonder....it was not necessarily your old filter. If this was in an area where they do oil changes, it may have been removed from another car in an adjacent stall and put on your car while it was on the ground. Still, those filters hold a lot of oil when first removed. If it was placed there prior to being drained - it would have poured oil all over the lid and glass. If it were drained first (and they need to sit face down for a few minutes to completely drain), then someone had to remove it from the drain area and put it on your car. Its just baffling. Glad its over and resolved. You said you talked with the tech. Did he recall doing it? Or seeing it done?

guitarman1

I had a ring in that area of the roof from the factory. It was apparently residue from a suction cup. Been reported by others on this forum. Came off with a little cleaner/wax. Are you sure it was from an oil filter?

JimB.

Wallace wanted $800 to add 2 quarts and do the DCT filter change with my part. They had no idea about the hydraulic system flush.


Unfortunately it seems to be a not uncommon experience among a number of dealerships.

Fast Dawg

My son-in-law has two Matco routes with several dealerships on each route. Nobody can find decent mechanics now.

Red Mist Rulz

You'll probably get a survey from GM. Answer it honestly.

Red Mist Rulz

The ring you speak of was on the removable part of the roof, was it not? That isn't where the OP said the ring was on his car.

edved

I didn't make this clear in the original post, but I spoke to the tech immediately following the service and didn't take notice of the ring until the following 2 days later.

guitarman1

No, the ring I'm speaking of is behind the removable part of the roof, and to the side of the backup camera.

edved

I noticed it immediately while walking by the car in my garage. I had previously washed and waxed the car from head to toe. This gives me the opportunity to inspect the car every time I do this and it wasn't there before. This was new. Not 100% it was the residue from the filter, but similar diameter with 3 dots/holes. The staff at the dealer seemed to agree with me that it could have been the filter that left the imprint.