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Parts shortage issue

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Old 12-12-2022, 08:20 AM
  #21  
449er
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Originally Posted by GoldRose85
^^^^^
Our Overland goes in tomorrow for some micro switches that turn on the interior lights when you open the doors..
Got the car in April and has not been a problem, but now that it gets dark at 430, we really notice it !
My Tahoe was delivered in September with some missing chips that I am still waiting on, the truck is operational, but it is aggravating.....welcome to the post Covid world
Old 12-12-2022, 08:32 AM
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z51vett
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Yes parts shortages exist but I would go check cars physical status.
Old 12-12-2022, 08:39 AM
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Originally Posted by PaulCPO
So, riddle me this batman. Why does this guy have to wait weeks or months for his warranty repair when the cars are rolling off the line every day at BG, ostensibly WITH all the parts needed for a functioning automobile?
This has been brought up every time a thread about parts delays appears. If GM started pulling parts from assembly line it would be chaos at the plant.

Originally Posted by 449er
My Tahoe was delivered in September with some missing chips that I am still waiting on, the truck is operational, but it is aggravating.....welcome to the post Covid world
Until China pulls their head outta their *** and stop chasing Zero Covid it will continue.

Some of us have said for decades the US shouldnt be so dependent on foreign manufacturing. We are reaping what we've sewn.
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Old 12-12-2022, 10:06 AM
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Red Mist Rulz
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mary.barra@gm.com

Her office has a staff dedicated to fielding customer complaints and issues, and they've come through for quite a few owners.
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Old 12-12-2022, 10:09 AM
  #25  
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Originally Posted by Korbek
op chasing Zero Covid it will continue.

Some of us have said for decades the US shouldnt be so dependent on foreign manufacturing. We are reaping what we've sewn.
US Business has always chased the cheapest suppliers, because customers want the cheapest products. Blame ourselves.

And you're about to get what you want in terms of China, but be careful what you wish for. They're going to go from shutting down cities to prevent COVID outbreaks, to shutting down cities because of massive COVID outbreaks.
Old 12-12-2022, 10:46 AM
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Originally Posted by Red Mist Rulz
mary.barra@gm.com

Her office has a staff dedicated to fielding customer complaints and issues, and they've come through for quite a few owners.
That comes back as an invalid email address.
Old 12-12-2022, 10:47 AM
  #27  
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Engine plant parts not assy plant
Old 12-12-2022, 11:33 AM
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Dirtnap_TX
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I had to wait 8 months for parts and repair when I was lightly rear-ended by a 17 year old in a pickup truck.
Old 12-12-2022, 01:18 PM
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Originally Posted by Dirtnap_TX
I had to wait 8 months for parts and repair when I was lightly rear-ended by a 17 year old in a pickup truck.
I get there is a delay in repairing when there is an accident because they are replacing body parts and paint as well. But the engine parts need to be available.
Old 12-12-2022, 01:42 PM
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Originally Posted by SkinS
Didn't have these issues 3 years ago!!! What's different uncle Joe
So, you blame the sitting PRESUS for a world-wide shortage of things? I guess the Germans must be furious at Biden for the lack of parts for the Porsches... I know I wasn't happy when my 2021 Macan was shipped without one of the options I ordered -- it was/is simply: UNOBTAINIUM.

Shortages for MANY MANY things besides car parts exist worldwide....
Old 12-12-2022, 01:43 PM
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OP, so you would be OK to have your car sit for months waiting for a steering wheel sensor that prevented the car from being used? The parts should be available to repair new cars. I can at least understand why some parts are not available for 10-15 year old cars, but not for new cars in their 4th year of production. Chevy gives this a very low priority, they got their big money out of the car. They don't need to take care of the customers any more (poor attitude and business model).
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Old 12-12-2022, 04:18 PM
  #32  
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Customer retention is less expensive than gaining "conquest" customers.

If, however, there aren't enough parts to go around completely, a company has to "split" where the parts will go. And take the painful consequences of angry buyers waiting for their cars to be MADE---and angry owners who HAVE their cars and can't get parts. This is the problem now. And it goes beyond management and their mistake(s). But it does fall at their feet where the buck first stops. jmo
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Old 12-12-2022, 04:23 PM
  #33  
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Not a happy situation and government policies worldwide are at the center of the problem.
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Old 12-12-2022, 04:26 PM
  #34  
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Originally Posted by PaulCPO
So, riddle me this batman. Why does this guy have to wait weeks or months for his warranty repair when the cars are rolling off the line every day at BG, ostensibly WITH all the parts needed for a functioning automobile?
Because GM already has the money for your car when you bought it, so they aren't going to worry about you, They got their money!
Old 12-12-2022, 09:05 PM
  #35  
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Originally Posted by C5racecar
Production plant and dealers are separate on this issue. The plant orders 800 of each part each week, that supply chain is locked, and they still have failures. Dealers order a few parts when they need them, with no guarantee they have one of everything just when you need it.
You would think that a GM distribution center or warehouse would have every part available, but they fail also. With thousands of parts on each car, every day a parts supplier goes out of business, and the manufacturer has to scramble to set up a new qualified vendor.
Thank you. This seems a reasonable explanation
Originally Posted by Korbek
This has been brought up every time a thread about parts delays appears. If GM started pulling parts from assembly line it would be chaos at the plant.
Ditto.


Until China pulls their head outta their *** and stop chasing Zero Covid it will continue.

Some of us have said for decades the US shouldnt be so dependent on foreign manufacturing. We are reaping what we've sewn.
Originally Posted by Red08
Because GM already has the money for your car when you bought it, so they aren't going to worry about you, They got their money!
Well that was my thought but it does seem an oversimplification of a complex process. The previous explanations make more sense to me BUT that still doesn't excuse it. I had a sales manager one time that when something out of my control happened that hurt revenues, his response was "That's understandable but still unacceptable" Man I'm glad I quit that job a long time ago. GM is really crappin' in people's cornflakes when they have a part fail on a brand new high end vehicle and then let their customer wait weeks or months to use the product.
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Old 12-12-2022, 11:16 PM
  #36  
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Originally Posted by 2023BlackandYellowC8
That comes back as an invalid email address.
You need to try again. I used that email address last week and got a problem corrected in less than 14 hours.
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Old 12-13-2022, 07:21 AM
  #37  
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Originally Posted by 449er
My Tahoe was delivered in September with some missing chips that I am still waiting on, the truck is operational, but it is aggravating.....welcome to the post Covid world
The kicker for some is that manufacturers are putting on the vehicle build sheets that the parts are installed. On both my wife's '23 GC & my '22 BMW both vehicles' build sheets state parts/components are installed that clearly aren't. That was one of the initial fights with Jeep, they just kept coming back and saying "the build sheet shows your vehicle is equipped with those components" even though our selling deal documented it upon delivery. I had to keep escalating it and provide picture of the wrong components installed.

So check your build sheets when your vehicle arrives.

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Old 12-13-2022, 08:47 AM
  #38  
BIG Dave
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I ordered a new iPhone two weeks ago. I’ve been given an estimated delivery date of JAN 17, so that’s about a six week wait. And, I received this email from Jaguar / Land Rover back on AUG 2 regarding parts shortages for their vehicles. It’s a worldwide supply chain problem, not just a Corvette problem…


Old 12-13-2022, 09:05 AM
  #39  
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Our Subaru took 3 months for an EGR valve. Dealer was nice, said they would take one from a new car, but they needed the seal which was also BO three months.
I am waiting for 3 interior dash panels for over a month to fix my bubbling 3LT dash.
Old 12-13-2022, 11:12 AM
  #40  
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Gotta wonder if this "supply side shortage" is orchestrated to increase/prolong demand....


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