JonV51

let’s hope as my car is on same truck. As of 6 pm. No car delivery.

PColasanto

So should I call off the search in Drums?

Frankb10

If someone is near DRUMS..maybe they could verify that the truck is gone….

I didn’t get a call from the dealer….ON-STAR. Shows the car is still in DRUMS…

Michael A

My Jack Cooper truck was in Arizona for about a week. Was told the truck air conditioner broke, and the driver didn't want to continue without A/C. That was in May.

JonV51

what number did you call for Gm? Maybe if I call as well and inquire why the truck hasn’t moved in 2 weeks now, we can get some answers

mjf5012

Update from the dealer today. They confirmed the truck is waiting for parts to get it fixed. In the meantime, they are working on escalating the issue to get a new truck. But, it has now been sitting there for 11 days.

dmaxx3500

it was 95 in phoenix in may

5632

There is nothing wrong with 95. There was no humify.

Turtle Tim

My car was shipped in Jan of this year and made it to Montana and sat there for 12 days in the same spot (we live in Oregon). I could not get any answers as to why it was sitting in the same spot so long. I finally got an email address for the BGA depot manager for Jack Cooper and he just responded that the truck was just leaving Montana and would be delivered the next day. Never heard why it sat in one spot for so long. Was just glad to get it finally. Figured it was a breakdown.

Frankb10

UPDATE

Day 13. As far as I know the car is still sitting in Drums PA on a broken down truck….

GM administrative offices were no help…they really didn’t seem to care on this issue …bottom line they told me to contact the dealer…

As of yesterday dealer had no idea when the truck would arrive…..I guess they have 5 cars on the truck..

I cannot believe this NIGHTMARE…..my car was made 22 days ago…..and Jack Cooper gets $1295 to ship the car……YEAH. RIGHT

OH WELL….JUST WAIT SOME MORE….

JonV51

all 5 of us with cars on this truck should all formally complain about the 1295 destination charge and get it waived or reduced.

My sales has confirmed yesterday that there are indeed 5 cars on this truck. The GM is trying to escalate the issue to get this resolved.

My car was made 5/31 and on truck 6/2. It is kind of ridiculous we are waiting.

mjf5012

Update:

My car was started early today (verified with OnStar) and now the truck is moving.

Frankb10

3:30 UPDATE

truck is moving. Now it’s at a truck stop in Montgomery NY…..hopefully it didn’t break down again…

only 201 miles to East Providence……hopefully it will get there today…..

WE CAN HOPE

J9033

Finally sounds like it is getting close. Hope I don’t run into the same problem on my delivery to E P.

NextOne

If it was cranked, they likely transfered the cars to a new carrier. Glad they're moving!

Frankb10

Well folks….looks like the truck stopped in New York to drop off some cars….

now it’s overnight at the quality inn in Danbury Connecticut….

if anyone lives near Danbury…stop by and take some pictures of what’s left on the truck..

I pray that he is heading to East Providence tomorrow..

we can only hope…

what a frustrating experience…

and to the people who said that on-star is reset after 48 hours…..I Don;t think so…

mjf5012

Update:

Truck arrived at dealer today but couldn't unload due to a hydraulic issue. Can't make this stuff up.
​

mjf5012

Another update:

Cars are back at the dealer. Let's see if they unload this time.

Frankb10

It’s finally over

the cars we’re delivered today.

it’s been a long excursion….

hokieZ

Finally!!!!

Which one is yours? Enjoy it and make up for some list time