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Do You Think G.M. Is Abusing Us??

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Old 06-15-2022, 05:56 PM
  #21  
Drew888
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I'm going to say no. It is our choice to do business with GM/Chevrolet.
Old 06-15-2022, 05:56 PM
  #22  
john91498
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No. I've been pretty happy with my C8 experience. Yes, it sucked having to wait for a new transmission, but it's been no problems since.
Old 06-15-2022, 06:25 PM
  #23  
R & K C8
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As stated earlier, GM/Chevrolet is not immune to current global parts supply issues, so this thread's premise of "abuse" is often not warranted.
On this forum we have noted many instances where GM will "step-up" to get C8 repair parts to a Dealer if and when they can.
A recent thread (link follows) mentioned that a Transmission Communication Module was pulled from a C8 "on the line" at BGA and was shipped over-night to a Dealer to get a Forum Member's C8 back on the road.
https://www.corvetteforum.com/forums...post1605222266
We also remember a much older thread where a Body Nose Panel was pulled from the Paint Line at BGA and sent to a Dealer to replace an in-transit damaged panel on a C8 waiting for Customer Delivery with a "paint-matched" Factory-New Panel ready to install.
And from our own experience, we received a Replacement Transaxle (a 2021) in about a week to replace our 2020 C8's original Transaxle which had a "leaking due to case porosity" diagnosis.
But even in good times, GM is still a big and complicated business with numerous constraints which sometimes does not allow "instant gratification" when repair/replacement parts are demanded by a frustrated or impatient customer.
And no, we are not associated with GM beyond being C8 Owners, but we do work for a big aerospace company that is suffering its own share of supply-chain issues and frustrated customers in these difficult times.
-Rick & K.
Old 06-15-2022, 06:46 PM
  #24  
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Yep GM is abusing us. I feel abused and my feelings are hurt and frankly I’m offended by the way GM is abusing me.
Old 06-15-2022, 06:52 PM
  #25  
Walter Raulerson
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They don't care they want your $$$
Old 06-15-2022, 06:53 PM
  #26  
Walter Raulerson
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Those instances are just a few but it's obvious some feel lie GM isn't a customer oriented company
Old 06-15-2022, 06:59 PM
  #27  
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Old 06-15-2022, 07:00 PM
  #28  
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Originally Posted by Walter Raulerson
Those instances are just a few but it's obvious some feel lie GM isn't a customer oriented company
Your comments are always so spot on. Companies like Porsche don’t care at all about the money they just care about their customers. That’s why they are selling their cars so cheap. You can go to any Porsche dealer and pick any car you want for thousands under MSRP and the best part is there are all kinds of part’s available for them if you have any issues. Oh and anyone can work on them and the cost is very reasonable. GM needs to be more like Porsche and other foreign car manufacturers.
Old 06-15-2022, 07:39 PM
  #29  
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On the good news front, this week new DTC arrived at the dealer in CA 2 days after they ordered it from GM.
Old 06-15-2022, 07:58 PM
  #30  
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Originally Posted by newcastlegreg
I keep constantly reading on this forum about broken cars, no parts available and dealers too busy to fix… Yet the factory has enough parts to keep cranking out a couple hundred cars a day. And of course no loaner cars. And everyone says how much they love there car anyway even if simple parts take months to get and there car sits on the the dealers lot. Maybe they need to slow down a bit and “Service what they sell”. We are going on the 4th year of production and no spare parts? No part #s and dealers that don’t seem very knowledgeable. Now my c8 has 1000k miles and it has been flawless other than the headlights but the service problems you guys are going through puts a cloud over it. I realize it is a very sexy car but I do wonder if it is going to be a good partner??
You overthink a lot of things, am I right?
Old 06-15-2022, 10:45 PM
  #31  
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Originally Posted by 1Sikstik
A majority of owners have zero issues like me. Most owners with complaints post here so thats why it seems like there are so many issues. All my Corvettes have no problems
Same here: 8 Corvettes over 31+ years - amassing more than 979,750 miles - essentially trouble free.

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Old 06-15-2022, 10:47 PM
  #32  
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Originally Posted by JDSC8VETTE
Your comments are always so spot on. Companies like Porsche don’t care at all about the money they just care about their customers. That’s why they are selling their cars so cheap. You can go to any Porsche dealer and pick any car you want for thousands under MSRP and the best part is there are all kinds of part’s available for them if you have any issues. Oh and anyone can work on them and the cost is very reasonable. GM needs to be more like Porsche and other foreign car manufacturers.
Your satire didn't quite work - but I did buy my '21 Porsche Macan S at MSRP - bought my '23 C8 at MSRP too.

Old 06-15-2022, 11:00 PM
  #33  
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Originally Posted by Vetteman Jack
I will agree that by now (4th year of production), some of the issues being reported should have been resolved. And yes, I do understand that supply issues are occurring, which impacts parts availability. But as said, being able to build cars while someone who has purchased a car has it sit idle due to a lack of parts is really not acceptable.
This is really what the OP's argument is. Why build cars you cant support? Other than bring new money in and keep people employed. Tough times.
Old 06-16-2022, 03:31 AM
  #34  
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Originally Posted by 1Sikstik
A majority of owners have zero issues like me. Most owners with complaints post here so thats why it seems like there are so many issues. All my Corvettes have no problems
You hear about planes crashing more than you hear about them landing.
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Old 06-16-2022, 04:31 AM
  #35  
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Originally Posted by 1Sikstik
A majority of owners have zero issues like me. Most owners with complaints post here so thats why it seems like there are so many issues. All my Corvettes have no problems
Most people are not going to take the time to post how flawless their car is running
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Old 06-16-2022, 06:04 AM
  #36  
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Originally Posted by 4thC4at60
Your satire didn't quite work - but I did buy my '21 Porsche Macan S at MSRP - bought my '23 C8 at MSRP too.
I know guys waiting up to two years for certain BMW's and Porsche and they are paying way over MSRP for these cars yet all we hear about is how GM is abusing us. Every manufacturer is having problems getting parts. I talked to a guy who had his Toyota hit and damaged badly on the passenger side and he has been waiting 4 months so far for replacement parts. He says they can't even give him an idea when the parts will be available.
Threads like these just don't make sense.
Old 06-16-2022, 07:22 AM
  #37  
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I’m still on a waitlist, but the reliability ratings of the Corvette bother me. GM should concentrate on fixing this before coming out with variants like the Z06 or hybrid. The culture of GM seems to be ‘sleight of hand’ since the late 1970s, they always seem to distract you from what is important. I think this began with Badge engineering then peaked when they realized that their financing arm, GMAC, was more profitable than actually making cars. They saw that cars were a way to sell loans and not transportation, even after GMAC was sold, the culture remains.

“The 2022 Chevy Corvette has been ranked as one of the 10 least reliable cars on the market today.

According to non-profit consumer organization Consumer Reports, the 2022 Chevy Corvette was given a reliability score of 13 out of 100. The lower the number, the less reliable a vehicle is. The 13 out of 100 score places the 2022 Chevy Corvette in fifth with regard to Consumer Reports’ 10 Least Reliable Cars list, slotting in between the Chevy Silverado in fourth, which scored 11 out of 100, and the Volvo XC90, which scored 17 out of 100. The least-reliable vehicle in the list was the 2022 Mercedes-Benz GLE, which scored 5 out of 100.”


https://gmauthority.com/blog/2021/11...sumer-reports/

With all these variants, the supply chain problem will most likely become worse, complexity leads to failure. GM should fix the Stingray, then move on.

Last edited by Fishfryer527; 06-16-2022 at 07:24 AM. Reason: Added link

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Old 06-16-2022, 11:51 AM
  #38  
4thC4at60
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Originally Posted by JDSC8VETTE
I know guys waiting up to two years for certain BMW's and Porsche and they are paying way over MSRP for these cars yet all we hear about is how GM is abusing us. Every manufacturer is having problems getting parts. I talked to a guy who had his Toyota hit and damaged badly on the passenger side and he has been waiting 4 months so far for replacement parts. He says they can't even give him an idea when the parts will be available.
Threads like these just don't make sense.
My Vette tech of 30+ years also works heavy line at a major dealer in the Dallas area - cars/trucks piled up to be worked on - lack of parts... many waiting for MANY months....
Old 06-16-2022, 01:20 PM
  #39  
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Originally Posted by 4thC4at60
My Vette tech of 30+ years also works heavy line at a major dealer in the Dallas area - cars/trucks piled up to be worked on - lack of parts... many waiting for MANY months....
Yes this is a problem all manufacturers are going through not just abusive GM.
The manufacturers main purpose is to manufacture new cars especially now when the demand is off the charts and supply is low. When parts are available they will first go to the assembly plants and most of us want our cars and don’t care about availability of parts until we personally need them. The issue isn’t caused by the manufacturers, it’s caused by the suppliers who are blaming the work force that doesn’t want to work.
I know I wouldn’t have to wanted my C8 to have been delayed because GM was stocking up on scarce parts for repairs or accident cases.
Old 06-16-2022, 01:43 PM
  #40  
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Originally Posted by Fishfryer527
I’m still on a waitlist, but the reliability ratings of the Corvette bother me. GM should concentrate on fixing this before coming out with variants like the Z06 or hybrid. The culture of GM seems to be ‘sleight of hand’ since the late 1970s, they always seem to distract you from what is important. I think this began with Badge engineering then peaked when they realized that their financing arm, GMAC, was more profitable than actually making cars. They saw that cars were a way to sell loans and not transportation, even after GMAC was sold, the culture remains.

“The 2022 Chevy Corvette has been ranked as one of the 10 least reliable cars on the market today.

According to non-profit consumer organization Consumer Reports, the 2022 Chevy Corvette was given a reliability score of 13 out of 100. The lower the number, the less reliable a vehicle is. The 13 out of 100 score places the 2022 Chevy Corvette in fifth with regard to Consumer Reports’ 10 Least Reliable Cars list, slotting in between the Chevy Silverado in fourth, which scored 11 out of 100, and the Volvo XC90, which scored 17 out of 100. The least-reliable vehicle in the list was the 2022 Mercedes-Benz GLE, which scored 5 out of 100.”


https://gmauthority.com/blog/2021/11...sumer-reports/

With all these variants, the supply chain problem will most likely become worse, complexity leads to failure. GM should fix the Stingray, then move on.
Did you read the details behind their C8 reliability rating?

For this Rating, we averaged a model’s Overall Reliability for the newest three years, provided the vehicle did not change significantly in that time and hasn’t been redesigned for 2021. We include a prediction for a model that is new or has been redesigned, based on its reliability history or the manufacturer’s track record.
Therefore, the rating they have given is not based on actual data for the C8. It is predicted, not reality.

Note also:

Owner Reported Trouble Spots
No Data Available
​​​​​​​
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