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Bait and Switch or Just Naive or Both

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Old 09-21-2021, 11:34 AM
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Walter Raulerson
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Default Bait and Switch or Just Naive or Both

So I looked at True Car last night and found a 2021 Z51 for $82,270 with all of the usual info about the car and the pictures and the hype about the dealership and after 4 emails I called OGDEN CADILLAC CHEVROLET in Mission Texas and asked about the car wondering why this car was at sticker....ALAS I was told "OH we're adding 25 to the price". Just another bait and switch by a dealer that doesn't have the ***** to just list the real price. JUST THE OLD FASHION BAIT AND SWITCH. So just some FYI and another lesson to be learned about car dealers. I'll just stick with the dealer that I have chosen that will sell me at sticker. Buyer be ware. Remember that name OGDEN CADILLAC CHEVEROLET Mission Texas

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09-21-2021, 02:24 PM
Zymurgy
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Probably just another automatic listing (happens to any vehicle shipped to the dealer). If they want to adjust the MSRP, they have to manually update the listing. Most don't bother because it is not to their advantage and is just extra work.
Old 09-21-2021, 02:09 PM
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Finally, someone who's not afraid of names. Good luck in/with your other dealer.
Old 09-21-2021, 02:24 PM
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Zymurgy
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Probably just another automatic listing (happens to any vehicle shipped to the dealer). If they want to adjust the MSRP, they have to manually update the listing. Most don't bother because it is not to their advantage and is just extra work.
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Old 09-21-2021, 02:29 PM
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All to common....my car....bought and paid for....before I picked it up...was listed at the dealership for the $59,995.......but of course it was not available .... there is a bait and switch law in Washington State and it was a dealer with a excellent reputation so there must be some language in the law that they were taking advantage of...." Oh that car is sold but here is another you might be interested in....... "
Old 09-21-2021, 02:49 PM
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Foosh
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Originally Posted by Zymurgy
Probably just another automatic listing (happens to any vehicle shipped to the dealer). If they want to adjust the MSRP, they have to manually update the listing. Most don't bother because it is not to their advantage and is just extra work.
Correct, TrueCar just picks up the data that GM automatically places on every destination dealer website. All those prices are MSRP. It's not "bait and switch" because the dealer didn't add that listing. They usually delete or edit it but as you said, they often don't do that immediately.
Old 09-21-2021, 03:11 PM
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Originally Posted by Walter Raulerson
So I looked at True Car last night and found a 2021 Z51 for $82,270 with all of the usual info about the car and the pictures and the hype about the dealership and after 4 emails I called OGDEN CADILLAC CHEVROLET in Mission Texas and asked about the car wondering why this car was at sticker....ALAS I was told "OH we're adding 25 to the price". Just another bait and switch by a dealer that doesn't have the ***** to just list the real price. JUST THE OLD FASHION BAIT AND SWITCH. So just some FYI and another lesson to be learned about car dealers. I'll just stick with the dealer that I have chosen that will sell me at sticker. Buyer be ware. Remember that name OGDEN CADILLAC CHEVEROLET Mission Texas
No, that's not what bait and switch is:

the action (generally illegal) of advertising goods which are an apparent bargain, with the intention of substituting inferior or more expensive goods
Old 09-21-2021, 03:26 PM
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Mehfoud
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You could say it's a little bit of false advertising but did you really think there are C8s at MSRP sitting on dealer lots?
Old 09-21-2021, 03:29 PM
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Blame tru car. Don’t disparage that dealer for no good reason.
Old 09-21-2021, 03:43 PM
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Originally Posted by Walter Raulerson
So I looked at True Car last night and found a 2021 Z51 for $82,270 with all of the usual info about the car and the pictures and the hype about the dealership and after 4 emails I called OGDEN CADILLAC CHEVROLET in Mission Texas and asked about the car wondering why this car was at sticker....ALAS I was told "OH we're adding 25 to the price". Just another bait and switch by a dealer that doesn't have the ***** to just list the real price. JUST THE OLD FASHION BAIT AND SWITCH. So just some FYI and another lesson to be learned about car dealers. I'll just stick with the dealer that I have chosen that will sell me at sticker. Buyer be ware. Remember that name OGDEN CADILLAC CHEVEROLET Mission Texas
I hope you screen shot the advertised price next time. One call to the State Attorney General and they will have to honor the price or pay a substantial fine.
Old 09-21-2021, 04:04 PM
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...but usually there is a note in tiny print at the bottom of the ad or webpage that says "*plus additional fees and taxes" that is their out.
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Old 09-21-2021, 04:20 PM
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Walter Raulerson
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That car was on their website so they did PUT it there themselves not true car
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Old 09-21-2021, 04:22 PM
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Walter Raulerson
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Mehfoud How was I to know they were lying? Other dealers sell at sticker I guess I'm supposed to assume every dealer is lying or are liars
Old 09-21-2021, 04:24 PM
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Walter Raulerson
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AORoads If they advertise it they own it I'll always name names
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Old 09-21-2021, 04:57 PM
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Originally Posted by Walter Raulerson
That car was on their website so they did PUT it there themselves not true car
GM (not the dealer) puts the listings on destination dealer websites at MSRP on every car produced, no exceptions, even though virtually all of them are "sold orders" and just waiting for customer pickup. TrueCar just picks up whatever they find on dealer websites. If the dealer is slow to change or delete it, which they often are, it leads to threads like this.

Last edited by Foosh; 09-21-2021 at 04:58 PM.
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Old 09-21-2021, 05:06 PM
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Sorry... truly... however, this is anything but news. And btw, is hardly limited to GM dealers pushing C8s.







Last edited by Avanti; 09-21-2021 at 05:07 PM.
Old 09-21-2021, 05:47 PM
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Originally Posted by Avanti
Sorry... truly... however, this is anything but news. And btw, is hardly limited to GM dealers pushing C8s.
True, there as an article on Jalopnik today about Ford dealers charging $10,000.00 ADMS on customer orders for the new Bronco when the cars arrive at the dealer. Customer walks in to pick up his factory ordered car, and BAM, "you me another ten big ones or no car"......
Old 09-21-2021, 05:51 PM
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Originally Posted by Walter Raulerson
That car was on their website so they did PUT it there themselves not true car
no it’s an automated system. Mine popped up on my dealers website briefly then disappeared. They had nothing to do with it.

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Old 09-21-2021, 06:10 PM
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Originally Posted by Laptime22
I hope you screen shot the advertised price next time. One call to the State Attorney General and they will have to honor the price or pay a substantial fine.
Not true. A lot more complicated that that simple thought.
Old 09-21-2021, 09:50 PM
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There's always some fine print that prevents this from being an issue. In the case of the OP's listing, the following disclaimer is clearly posted at the bottom of the page:

Disclaimer:

New vehicle pricing includes all offers and incentives. Tax, Title and Tags not included in vehicle prices shown and must be paid by the purchaser. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at 956-446-0964 or by visiting us at the dealership.
Old 09-21-2021, 10:16 PM
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