Notices
C8 General Discussion The place to discuss the next generation of Corvette.
Sponsored by:
Sponsored by:

GM really screwed the pooch on the software update

Thread Tools
 
Search this Thread
 
Old 05-16-2021, 11:41 AM
  #61  
vette2021HTC
Instructor
 
vette2021HTC's Avatar
 
Member Since: Nov 2020
Posts: 239
Received 195 Likes on 84 Posts
Default

Originally Posted by PurpleLion
Battery life is typically much longer in Georgia because of our very mild winters and overall hot weather, i.e. less strain on the battery.
Fake News!!!! Lead acid batteries last longer in colder climates.


The following 2 users liked this post by vette2021HTC:
Red Mist Rulz (05-16-2021), SECLT22021 (05-16-2021)
Old 05-16-2021, 11:44 AM
  #62  
vette2021HTC
Instructor
 
vette2021HTC's Avatar
 
Member Since: Nov 2020
Posts: 239
Received 195 Likes on 84 Posts
Default

Originally Posted by RussM05
1) Who the f&*% at GM releases software that kills the battery?
I seriously doubt the OTA update killed your battery. I completed the update and it worked, albeit with a few quirks, and the update didn't come anywhere close to doing anything to the battery.

Here are two questions which should get to the heart of your dead battery:

1. When did you take delivery of your C8?
2. How many miles are currently on the odometer?

Last edited by vette2021HTC; 05-16-2021 at 11:46 AM.
Old 05-16-2021, 11:53 AM
  #63  
Purple92
Melting Slicks
 
Purple92's Avatar
 
Member Since: Jul 2005
Posts: 2,531
Received 787 Likes on 542 Posts

Default

So - let me see if I have this right...

An "Important Update" to Improve Radio Functionality can leave the car dead.

First off - I can not fathom how ANY software update to the radio is considered as being "Important".

In those million lines of code that GM supposedly wrote - they apparently need to add a few more to monitor battery voltage during downloading and installing updates and if it drops below a point - turn everything that they turned "on" to do the update "off".
The following users liked this post:
PurpleLion (05-16-2021)
Old 05-16-2021, 12:00 PM
  #64  
PurpleLion
Burning Brakes
 
PurpleLion's Avatar
 
Member Since: Dec 2017
Posts: 1,068
Received 857 Likes on 392 Posts
Default

Originally Posted by vette2021HTC
Fake News!!!! Lead acid batteries last longer in colder climates.
Yes, this has already been pointed out. Regardless, my experience has been the opposite, but that is because many years ago I lived in the North and, from your information, batteries have just improved over time.

Originally Posted by vette2021HTC
I seriously doubt the OTA update killed your battery. I completed the update and it worked, albeit with a few quirks, and the update didn't come anywhere close to doing anything to the battery.
This has happened to a few of us now. It is not an isolated incident.

I am not sure what you are getting at with your questions. My car is a 2020. Been on a maintenance charge when necessary, etc.
Old 05-16-2021, 12:06 PM
  #65  
SECLT22021
Pro
 
SECLT22021's Avatar
 
Member Since: Oct 2020
Location: Wylie TX
Posts: 697
Received 445 Likes on 224 Posts
Default

Cars today have multiple computers that draw power. i dont care if its in the owner manual or not. If a car i own wont be driven, door open or acc turn on for more than normal check i havea charger connected.

as i said before BMW connects there car to power before loading software at the dealership.

Last edited by SECLT22021; 05-16-2021 at 07:05 PM.
Old 05-16-2021, 12:07 PM
  #66  
JillyBean
Burning Brakes
 
JillyBean's Avatar
 
Member Since: Mar 2020
Posts: 1,050
Received 668 Likes on 385 Posts
Default

This update STINKS
5 failed times
drove the Tesla today
never get a failed update in the T
come on GM get it together you know there are issues with this with all the failed updates from owners

Last edited by JillyBean; 05-16-2021 at 01:18 PM.
Old 05-16-2021, 01:21 PM
  #67  
yelocarbuff
Racer
 
yelocarbuff's Avatar
 
Member Since: Sep 2005
Location: Vancouver area, BC, Canada
Posts: 251
Received 115 Likes on 72 Posts

Default

Question: How many of you reading this thread did NOT receive this update?

I have never received an OTA update on our Oct. 2020 build. My history screen is blank.
Dealer confirms there are no updates outstanding.
Car must have been build with latest 2021 software releases back in Oct. 2020.

I guess they held back all the updates for the rest of you, and slowly releasing them. Just like Microsoft and Apple do. You're getting last year's updates today. LOL!

What other possible explanation could there be?

Last edited by yelocarbuff; 05-16-2021 at 01:22 PM.
The following users liked this post:
MoscowBoss (05-16-2021)
Old 05-16-2021, 01:58 PM
  #68  
Avanti
Race Director
 
Avanti's Avatar
 
Member Since: Mar 2001
Location: Bonneville Salt Flats, 223mph Aug. '04
Posts: 17,484
Received 5,241 Likes on 3,474 Posts

Default

Done by the same notorious people who write auto Owners Manuals.
The following users liked this post:
yelocarbuff (05-16-2021)
Old 05-16-2021, 02:16 PM
  #69  
Stein
Racer
 
Stein's Avatar
 
Member Since: Sep 2005
Location: Yopper of 52'yrs presently reside in WI Wisconsin
Posts: 422
Received 50 Likes on 25 Posts

Default

My car was February 2020 build Vin 901 and it failed with update and dead battery. Still on charger 9 volts so far.
Old 05-16-2021, 02:21 PM
  #70  
Phil1098
Race Director
 
Phil1098's Avatar
 
Member Since: Aug 2019
Location: Central Illinois
Posts: 10,094
Received 11,621 Likes on 4,648 Posts
Default

Originally Posted by yelocarbuff
Question: How many of you reading this thread did NOT receive this update?

I have never received an OTA update on our Oct. 2020 build. My history screen is blank.
Dealer confirms there are no updates outstanding.
Car must have been build with latest 2021 software releases back in Oct. 2020.

I guess they held back all the updates for the rest of you, and slowly releasing them. Just like Microsoft and Apple do. You're getting last year's updates today. LOL!

What other possible explanation could there be?
I guess your Oct. 2020 build had this already put in???

https://gmauthority.com/blog/2021/05...he-air-update/

Explain that.
Old 05-16-2021, 02:34 PM
  #71  
RussM05
Melting Slicks
Thread Starter
 
RussM05's Avatar
 
Member Since: Jun 2012
Location: Thomas Texas
Posts: 2,222
Received 1,015 Likes on 365 Posts

Default

After a number of failed updates, it finally worked around noon today. I used a bigger 6amp 12V charger yesterday to get the battery back up to charge. I just checked it and it was at 13.5 volts before it installed the update. I got in the car a few minutes earlier and saw a horizontal bar that showed % which I assume it was the status of the install. I started it after the status bar was gone and no CEL so I think it’s all good now.

I’m still confused why it drained the battery. The note posted earlier says the OnStar may stay on if the car is turned “on” during the second update try. Seems that possibly is causing the problem.

On a side note, one guy said he started charging the battery at 6 volts and now 9 volts. I don’t understand that procedure as I always thought to charge at a reduced amperage to keep from damaging the battery. I’ll have to research that one.

Last edited by RussM05; 05-16-2021 at 02:37 PM.
The following users liked this post:
rponfick (05-17-2021)
Old 05-16-2021, 02:43 PM
  #72  
RussM05
Melting Slicks
Thread Starter
 
RussM05's Avatar
 
Member Since: Jun 2012
Location: Thomas Texas
Posts: 2,222
Received 1,015 Likes on 365 Posts

Default

It is possible to recharge a 12 v battery at 6v but it will take roughly twice as long and won’t get it back up to 12v. I learned something today.

I would prefer to set the charger to 12v and 2 amps. I don’t believe the small trickle chargers are good when the battery is totally discharged because it will take a very long time since those deliver very small amps. They are designed to maintain a charge not recharge a dead battery.

Last edited by RussM05; 05-16-2021 at 02:55 PM.
The following users liked this post:
Driver_WT (05-17-2021)
Old 05-16-2021, 02:53 PM
  #73  
NextOne
Melting Slicks
 
NextOne's Avatar
 
Member Since: May 2003
Posts: 2,720
Received 1,046 Likes on 645 Posts

Default

Originally Posted by NextOne
Not clear about this: How did my car do the OTA update if it's not connected to wi-fi? Is it that those getting the OTA through by not having wi-fi the way of success?
Originally Posted by Racer X
4G cellular, your car still has it even if you have not paid for it through OnStar. It connects that way and GM pays for it.
That's what I thought. So what's the deal about folks connecting to their home wi-fi for system updates? Never understood that. Just trying to understand.

For those with 2020's and no updates... It may well be like getting OS updates on your Android phone from Verizon. It's not all at once; they roll them out in waves. Note that my update occurred sometime Friday and I have a 12/10/20 build.
Old 05-16-2021, 03:00 PM
  #74  
Purple92
Melting Slicks
 
Purple92's Avatar
 
Member Since: Jul 2005
Posts: 2,531
Received 787 Likes on 542 Posts

Default

Originally Posted by RussM05
After a number of failed updates, it finally worked around noon today. I used a bigger 6amp 12V charger yesterday to get the battery back up to charge. I just checked it and it was at 13.5 volts before it installed the update. I got in the car a few minutes earlier and saw a horizontal bar that showed % which I assume it was the status of the install. I started it after the status bar was gone and no CEL so I think it’s all good now.

I’m still confused why it drained the battery. The note posted earlier says the OnStar may stay on if the car is turned “on” during the second update try. Seems that possibly is causing the problem.

On a side note, one guy said he started charging the battery at 6 volts and now 9 volts. I don’t understand that procedure as I always thought to charge at a reduced amperage to keep from damaging the battery. I’ll have to research that one.

Just a quick note on how battery chargers (in general) work.

There is no simple way to regulate the amperage draw of a battery being charged - most conventional chargers use different taps on a transformer - and those different taps alter voltage. As the voltage difference between the battery's current state and the chargers output drops (as the battery gets closer to cull charge) - the amount of current flowing slows. (To give an example - I have an older Sears 2/10/ 50 amp charger. I've seen it deliver something like 8 Amps on the 2 Amp setting when the battery it was hooked to was quite low - when the battery gets nearer a full charge - it's typically delivering around 1 -2 amps.)


When a battery is quite low - normally the limiting factor is how much current the transformer of the battery charger can deliver.

Some chargers use more sophisticated circuitry to operate more efficiently, and some use microprocessor controls to better deal with charging a battery to it's maximum capacity. However - it fundamentally comes down to how much of a delta there is between the battery cell voltages and the amount of voltage the charger is delivering.
Old 05-16-2021, 03:04 PM
  #75  
z06inVB
Race Director
 
z06inVB's Avatar
 
Member Since: Aug 2006
Location: Raleigh
Posts: 19,301
Likes: 0
Received 1,108 Likes on 522 Posts

Default

Originally Posted by NextOne
Hope some owners are not suffering from a C8 variant of the dreaded C6 dead battery syndrome (DBS). Been there. Done that.

Very much remember my one-month old C6 being hauled by rollback to the dealer because the battery was dead. Had an unchargeable battery. They replaced the battery and reflashed the car memory. Few weeks later starting having a dead battery problem again but was able to drive to the dealer. Yep, another bad battery.

Sat in the customer waiting room for over an hour until the service rep told me they put in a brand new battery, but the car wouldn't start. Found the new battery had bad cells right out of new inventory. Had to wait another hour or so for them to find yet another battery at nearby dealer. After that I bought a battery tender. Never had a problem again. Battery tender on it and the C8 right now.
No but I had the C5 battery terminal leaking. Well actually mine had the positive terminal fall off the battery. Then I dealt with the first year z06 oil burn and then the column lock failure.

Maybe the guys who designed the C5 column lock went over to design the C6 z06 heads then over to C7 GS wheel design and now are C8 software engineers 😈
Old 05-16-2021, 03:25 PM
  #76  
BigF6B
Drifting
 
BigF6B's Avatar
 
Member Since: Jun 2019
Location: Port Charlotte,Fl
Posts: 1,521
Received 564 Likes on 402 Posts
Default

Originally Posted by RussM05
It is possible to recharge a 12 v battery at 6v but it will take roughly twice as long and won’t get it back up to 12v. I learned something today.

I would prefer to set the charger to 12v and 2 amps. I don’t believe the small trickle chargers are good when the battery is totally discharged because it will take a very long time since those deliver very small amps. They are designed to maintain a charge not recharge a dead battery.
Yes, you could be right. I've got the car on my battery tender that i usually leave on my lawn mower between cuts. So I'll just let it charge a few hours longer.At last voltage check it was up to 13.8.
Old 05-16-2021, 03:29 PM
  #77  
RKCRLR
Le Mans Master
 
RKCRLR's Avatar
 
Member Since: Aug 2016
Location: Garden Valley CA
Posts: 9,185
Received 6,204 Likes on 3,405 Posts
Default

Originally Posted by Phil1098
I guess your Oct. 2020 build had this already put in???

https://gmauthority.com/blog/2021/05...he-air-update/

Explain that.
My October 2020 build has never had any update either.

Get notified of new replies

To GM really screwed the pooch on the software update

Old 05-16-2021, 03:46 PM
  #78  
PurpleLion
Burning Brakes
 
PurpleLion's Avatar
 
Member Since: Dec 2017
Posts: 1,068
Received 857 Likes on 392 Posts
Default

My build was July 2020 and I have had 3 or 4 updates.

Car is now on my charger and is accepting a charge.

Just for the record, if anyone needs to access their battery and has never pulled off their panels before, the left and right trim pieces pull off horizontally, not vertically. I was worried about breaking tabs. Unfortunately, most of the videos don't mention this.

Last edited by PurpleLion; 05-16-2021 at 03:47 PM.
Old 05-16-2021, 03:57 PM
  #79  
mschuyler
Safety Car
 
mschuyler's Avatar
 
Member Since: Feb 2016
Location: Bainbridge Island WA
Posts: 4,980
Received 3,818 Likes on 1,614 Posts
Default

Originally Posted by LT4 Z51
Use a battery tender before installing updates?
YOU SHOULDN'T HAVE TOO!!
C'mon GM, get your act together...
Don't you mean, "You shouldn't have two!!
The following users liked this post:
Red Mist Rulz (05-16-2021)
Old 05-16-2021, 05:55 PM
  #80  
NextOne
Melting Slicks
 
NextOne's Avatar
 
Member Since: May 2003
Posts: 2,720
Received 1,046 Likes on 645 Posts

Default

Originally Posted by PurpleLion
Just for the record, if anyone needs to access their battery and has never pulled off their panels before, the left and right trim pieces pull off horizontally, not vertically. I was worried about breaking tabs. Unfortunately, most of the videos don't mention this.
They cost about $100 if you break them and need to replace the trim pieces. I was careful and still broke two clips on the battery cover secrion and one on the passenger side short-piece section clips. This all to check for front lift reservoir leaks a few months ago.


Quick Reply: GM really screwed the pooch on the software update



All times are GMT -4. The time now is 08:38 PM.