Originally Posted by Raz0r

If it is saying that no more SRE orders can be accepted, it sounds like your order hasn't been in the SRE state. I know you are seeing that, but that is all that makes sense by that message. Are you sure your order wasn't a TRE order and now the dealer is trying to move you to SRE? If that is the case, I can see it kicking you back. Also, have Corvette Concierge pull up the order and see what they have it listed as. That is all I can think of as far as checking the order. Other like @Corvette ED or @Zymurgy would need to chime in as far as the inner workings of Workbench and why this would pop up. Sorry for the issues you are having.

Originally Posted by Corvette ED

I just change a 2021 sold order on Saturday. The customer went from Red Mist to Silver and also changed the interior from Morello to red. He also went from a 3LT to 2LT and was at 1100 event code. I made the changes with no problem.

If for some reason your dealer can't change your order just enter a new order as a stock unit and use your allocation for that order

Originally Posted by thill444

I was just wondering if you were trying to change it to one of the 2021 colors that they are phasing out right now (or already did). Sounds like that's not the issue.

Originally Posted by One Vettey Boi

It was actually Nov but yeah, here is my order form

Originally Posted by THX_ZORA

I changed my configuration 7 or 8 times after starting at 1100 with an SRE order, and my dealer had no trouble modifying it, HOWEVER, I did get a new order number after certain changes (like color), but the new order had CHANGE at the top so that GM would not mistake it for a brand new order I suppose.

I wonder if that's why he is getting the "no longer accepting orders....." message. The system can't create a new order number as a result of the change because they have cut them off.

I also agree with another poster. When this type of thing happened with 2020 orders at 1100, my understanding is they had to be re-entered into the system as 2021 orders......

Originally Posted by Raz0r

What is your order #? I don't see it listed here.

Originally Posted by One Vettey Boi

so he reached out to his rep and in the mean time this is what he did. Just made a separate order that’s stock and will assign his allocation to that spot with my new order and move my SRE to the back of their list .. Will also honor the $1k price increase which was nice but yeah.. it was super weird? I was watching him try to change it and no luck. When he tried to save it, it would just bring him to the top of the page and highlight the “no more sold orders for ‘21 allowed” error

Originally Posted by One Vettey Boi

it’s at the top. I colored it out.. didn’t know if that sort of thing should be “public knowledge” or not

Originally Posted by CorvetteAJ

@One Vettey Boi Tell him to try to change the order using QUICK ORDER

Originally Posted by Raz0r

yes, you can share it, there isn't anything anyone can do with it. But it will allow the guys who have Workbench access to check it out for you and see if they can find an issue. If you will post it here, maybe Ed or Zym will take a look. I am just interested in the issue at this point. Such a unique problem. I know that isn't what you wanted to hear, but I haven't seen this posted on here before.

Originally Posted by Corvette ED

Glad it all worked out and you got the help from the forum members

Originally Posted by One Vettey Boi

yeah so his GM rep said they could change it and that he had to use the Quick Order like others have mentioned so I have my original SRE order that’s now a SGM HTC so yay!

Originally Posted by One Vettey Boi

so he just called me and told me he COULD change my original sold order by doing it this way. He was trying to change it using something else (I forget) but said once he tried using the quick order it worked no problem and sent me my original order with changes. Crisis adverted - not like I had 9mo to change my order and now that it will be accepted any week now I decide to make all my changes 😂

so in case anyone else ends up having this issue, have the dealer use the QUICK ORDER button and it should be all set

thanks for all the help everyone!

Originally Posted by One Vettey Boi

So at our local dealer who is our family friend and I am watching over his shoulder as he tries to change my 1100 order that has been entered as an SRE since October.

I am trying to change the color and to a HTC and I’m watching him try and change my order and the workbench just keeps saying “no longer accepting sold orders for 2021”

anyone have any ideas? I’m their April allocation so trying to get this figured out

I have confirmed that I have been SRE since October and it’s been the same order number the entire time. Also confirmed I’m at 1100 and not 2000/3000