Sixgun95

Van Chevy in Scottsdale. First, please save me the "do it yourself" comments. Very capable, but time is hard to allocate. Car went in for an Oil change and Mag Ride Update. Picked the car up, DIC was not updated to reflect oil change, get home and checked the oil on the dry sump, oil is barely on the stick so about a quart low...WTF! Mag ride update, very happy. Last time I was there I had the roof gasket replaced and the idiots did not latch the roof, I caught that.

Going there in the morning to bitch and to have oil added. What should I demand? I plan on seeing the manager.

imaposer

You should demand a quart of oil.

PatternDayTrader

^^^
This.

Maxpowers

Did you do the proper procedure to to check the oil on dry sump engine? It will show lower after sitting for a while.

SingleTrackMinded

Ya, that sucks. The oil life monitor reset is fairly simple process. If your car has a dry sump, it sounds like they didn't let it sit long enough to verify the oil level. If not, that means they are even less aware of this rudimentary task (simple oil change).

Considering this is a dealership that continues to price Corvettes above MSRP. Why give them the service opportunity at all?

Skid Row Joe

Since your; "time is hard to allocate?" I'd forget about it.

You should have checked the oil level before leaving the dealer's lot. Trust, but verify by checking the oil level and oil meter before leaving dealer's parking lot.

KenHorse

Sixgun95

Yep. Dealer is 1/2 mi from my office, any other one would be a PIA.
On the upside, the Mag Ride Update is certainly noticeable and worth the $350 IMO

DALE#3

The proper level instructions are right under the CAP.Problem is are they gonna take the time to properly bring engine up to temp.If it is a teck?Probably not.Believe they work Flat Rate?
So if the Oil Change Lubrication Technician with his diploma from:
No Common Sense Institute.Your a hell of a lot better off being low than over.
If I was you I would go to another dealer or check your oil filter and drain plugs yourself.
Then simply leave them honest useless comments where and whenever you can.
Like for instance:Paul Masse Chevrolet E.Providence RI.Only services Corvettes they sell,THEY SUCK
Copeland Chevrolet,Brocton MA. Left my oil filter loose on my New Corvette.Then tried to blame me.
Simply Move on

Vetteman Jack

This. But first, make sure it is actually low on oil. If so, perhaps mention to the service manager to have a talk to his oil change tech about proper procedures on a Corvette. Depending on his reaction, determine if you want them to work on your car again.

449er

Op, Not trying to insult your intelligence but the dry sump engines have a procedure to follow when determining the proper oil level, this has been misunderstood by more than a few people

PatternDayTrader

Techs will typically perform the oil change and the checking procedure exactly, and to the letter once, then memorize, or write down exactly how much oil they used. Any future oil changes on the same engines and same oiling systems will get that exact amount of oil.
Its the oil change pit and the lube jockeys that never seem to figure out how to do these sorts of things properly.
Additionally, management is typically to stupid to just ask the techs exactly how much oil to use, and then inform the lube jockeys.

Avanti

Simple, were you charged for an oil-change, or not? Did it look like it was "fresh" or not? Only after ascertaining such do you know how to act when you arrive.

However, In all sincerity from what you say, I cannot believe anyone in their right mind would return there... for anything. But, also as you said, that too is your call. Do so and live with it however it turns out, this time, and the next, and the next. Yet, all the best, at any rate.

dbdave

From the repair order, how many quarts of Mobil 1 did it say they added? It doesn't mean they did what it says but it's a place to start.

Eppieguy

totally agree with this, everyone makes mistakes and it didn’t hurt your car, move on to something that really matters.

RWDonly

So are you going to ignore the question asking if you followed the proper steps to check the oil level for the dry sump system?

JonMN

I have to admit I would be less upset about a low fill than a high fill. I run my dry sump 1/2 way between the hash marks.

goldend

This happened to me on my 07 Z06. Got the car home from the dealer after an oil change and immediately checked the oil. There was very little oil registering on the dip stick. Imediately took the car back to dealer and was informed on the procedure for checking the levels on the dry sumps. The oil level was indeed correct when following the correct procedure. Was a humbling experience. Not an issue with my 2014 stingray. I now fully read my manual.
Dennis

PatternDayTrader

So that happened twice then ? ^^^

goldend

Sorry for the double post. Only happened once.

Dennis