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Old 10-28-2019, 12:41 AM
  #41  
lro
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You guys are what got me through this
Thank you all! I should know something Tuesday-ish?
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Old 10-28-2019, 12:52 PM
  #42  
OntarioOrangeC3
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Originally Posted by PatternDayTrader
Not one bit from the dealer that got your money huh.

Obviously it would have been nice had they been more helpful, but they shouldnt be taking it on the chin because of another dealers incompetent service department.
More helpful? How about it would have been nice if MacMulkin had been helpful at ALL.
Maybe you can point out in one of Iro's post where they were in the slightest helpful. I must have missed that.

Originally Posted by PatternDayTrader
The actual frayed part wont necessarily be easy to find, but you can measure whether or not the wiring is shorted, which seems to be the case here. The replacement of all the various parts was totally unnecessary. It's also very likly the disassembly of most of the interior was also totally unnecessary. The absurdly long period of time to make this repair was totally unnecessary for sure.
Damn, if only you had called that incompetent service dept. & told them how to do their job...…..

Last edited by Steve Garrett; 10-28-2019 at 04:48 PM. Reason: Merged Posts - Please use the Multi-Quote button when responding to more than one person.
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Old 10-28-2019, 04:37 PM
  #43  
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Well I hope we hear the results of this before this one gets locked !!!!!!!!

Last edited by Steve Garrett; 10-28-2019 at 04:48 PM.
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Old 10-28-2019, 07:23 PM
  #44  
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lro - keep strong and I hope it works out. My mom passed last year and I was taking care of her living an hour away. It's such a stressful time and any additional needless stress is so hard to take. Makes you stronger in time is the only positive thing I can say. .
Old 10-29-2019, 10:58 PM
  #45  
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Any good news today Iro ?
Old 10-29-2019, 11:34 PM
  #46  
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Originally Posted by Maxpowers
lro - keep strong and I hope it works out. My mom passed last year and I was taking care of her living an hour away. It's such a stressful time and any additional needless stress is so hard to take. Makes you stronger in time is the only positive thing I can say. .
I don't know how you did it...an hour away! Thanks for the kind words
Old 10-29-2019, 11:37 PM
  #47  
lro
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Originally Posted by 1FINE99
Any good news today Iro ?
I got an email today....they will get back to me Thursday.....
I just realized. Thursday will be 80 Days

Last edited by lro; 10-30-2019 at 12:36 AM.
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Old 10-30-2019, 06:12 AM
  #48  
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Hoping for good news!
Old 11-01-2019, 06:09 AM
  #49  
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Any good news?
Old 11-01-2019, 07:18 AM
  #50  
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Originally Posted by OntarioOrangeC3
More helpful? How about it would have been nice if MacMulkin had been helpful at ALL.
Maybe you can point out in one of Iro's post where they were in the slightest helpful. I must have missed that.



Damn, if only you had called that incompetent service dept. & told them how to do their job...…..
What exactly were you expecting the selling dealer to do ? The car isnt in their possession.
Why is it exactly that the servicing dealer shouldnt be diagnosing and repairing the car ? Is it solely because they dont know how ?

As far as me telling them what to do, its funny you say that.
In the original thread that was locked, I actually said there was a short between circuits after she listed the codes that were set. Guess what ?

I was right.

Last edited by PatternDayTrader; 11-01-2019 at 08:12 AM.
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Old 11-01-2019, 09:21 AM
  #51  
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Beating a dead horse here, why can't we just leave this thread for Iro to report what is hopefully a good outcome for her. Who cares who is right or wrong, or who should have done what and when at this point. Everyone has an opinion, the only thing that matters is that the situation is resolved.
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Old 11-01-2019, 10:21 AM
  #52  
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Well stated.
Old 11-01-2019, 03:57 PM
  #53  
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Originally Posted by Eppieguy
Beating a dead horse here, why can't we just leave this thread for Iro to report what is hopefully a good outcome for her. Who cares who is right or wrong, or who should have done what and when at this point. Everyone has an opinion, the only thing that matters is that the situation is resolved.
I was the one to re-start this so I agree 100% !!
I think we all hope she gets her a new GS !
Old 11-01-2019, 04:57 PM
  #54  
lro
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Okay so here we go... so originally I had asked for a replacement car. There was no car with same specs. GM remained mute on my inquiry as to if I can't find the same exact car where do we go from there? In the meantime I asked, since you have 600 cars to make. Can I get a new car? No, not allowed to get a new car. And an equivalent car is not available so where do we go from there? No answer...but they come back with.. what would it take to accept the car you have? Well ....an extended warranty and some sort of compensation for the aggravation and the fact that it's going on 3 months now... that I'm always waiting for somebody to talk to somebody and somebody and to get back to me. They ok extended warranty. Okay that takes care of the car sort of. Not really. It's been torn apart and put back together but extended warranty is something. Now what about the aggravation and the three months. Okay well we won't give you any money. We won't give you anything back. We won't pay you any kind of compensation. We will give you a small accessory certificate. Great, I already bought all my accessories. Don't really want that. Plus seems like everybody else was getting at least $1,500 accessory certificate, and they weren't offering me that. They say we'll throw in OnStar.... Don't really care about OnStar either. How about Sirius? I don't really want Sirius either. Those are all nice things but those aren't what I want. So today GM executive resolution person said yeah they're only going to give you the extended warranty the small accessory certificate and the OnStar. She said that's it. But she said let me see if I can have them throw in the Sirius too.. It's obvious I should have kept my lawyer. He would have gotten probably some sort of a cash settlement. But at this point , you can all appreciate that I'm kind of tired and stretched in 10 different directions and at this point yes, GM has worn me down. So I'm sitting here waiting to see whether they're going to throw in the Sirius yay or nay it. Otherwise in my mind it's a deal. And this is what they come back with... Hey don't bother as anymore... and guess what hey.. Now we're only going to give you ONE..You can only have either the paltry accessory coupon OR extended warranty OR OnStar.!!!!! I said wait a second here. Just because you were trying to see if they could add the Sirius subscription... they said no more negotiating, in fact, you can only choose ONE now ...where 15 minutes ago you were going to give me all 3? Right. I said okay. I understand I'm just a bug Splat on the windshield of GM and they could care less about me. If I had kept the lawyer it would have been about 10 to $20,000 probably in lawyer fees they would have had to pay. And it wasn't even a no I'm sorry we'll offer you the other three but we're not going to give you Sirius. It wasn't even my idea about the Sirius, it was the Reps idea... okay I said at that point then you know what , they can buy the whole car back I want a total refund. It's the principle. Really?Sorry. For 30 years I've only bought GM products. I'm shaking my head.
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Old 11-01-2019, 05:09 PM
  #55  
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Its sad that they have done this to you. Once you buy the car GM doesnt care. I wish you the best on getting a refund and make GM pay for the lawyer if needed
Old 11-01-2019, 05:15 PM
  #56  
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What are the specs of your original order?

were you able to have CHEVROLET Customer Service do a vehicle search?
Old 11-01-2019, 05:38 PM
  #57  
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They changed the terms... and they were no longer willing to replace the car? Only perhaps to keep me in same car. My search turned up nothing anyway. Because that was my question that I asked them. I can find other ones that are similar but not exact so where do we go from here. I asked that question for almost a month. And nobody seemed to know the answer.

Grand Sport, arctic white, automatic, 2LT, black interior, red calipers, navigation/data, wheel locks

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Old 11-01-2019, 05:47 PM
  #58  
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Well that sucks big time !! Hope you get your money back but at this point it sounds like they could care less about you or your torn apart ,put back together, brand new Grand Sport !!
Did you ever try the Mary Barra route ?
Old 11-01-2019, 06:03 PM
  #59  
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I emailed her...second week in...more or less...never heard anything back

Last edited by lro; 11-01-2019 at 06:05 PM.
Old 11-01-2019, 06:45 PM
  #60  
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I'm wondering why you didn't take them up on their offer on getting you into a new car that's on a lot? I understand there were none available exactly how you wanted it, but was there anything close? I think a new car with different wheels, for example, is a better option than an extended warranty on the car they've been working on for 3 months.


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