bbrown450

You are correct...get one if you want but do not mention that to GM or you will shut the process down.. they will take care of you, just follow where it goes...

lastcowboy

GM. was just having a prob. with fire isues , i seen one of there trucks on fire at the dealer from where the kid started it in the morn. to let it run . this was just about on every model ..........humm

Snip444

of course: be nice if GM/Chevy did something for me in that past 3 1/2 weeks! 1G1YF3D74E5116699

Snip444

Attorney is very last thing I want to do, but it's been 3 1/2 wk and I know very little and no one (other than investigator and "allegation dept" for GM have talked to me about what they will do and when. It's very upsetting. I do not want nor have I gotten an atty involved (yet).

speedlink

I agree Ken. Maybe just a bad dealer, taking advantage. He got his free oil change, then up charged him for some ridiculous inspection service!

Snip444

thanks for the advice. I actually was on a track at the time in a driver's ed weekend (first morning) with a certified instructor in car with me. Thanks for the link to .gov

talon90

I see you are back online and selectively responding to questions.


Chevrolet Customer Service posted in post#39 on page two of this thread offering to assist you in resolving your issue. They asked that you send them a message.

I posted a direct link (this means that all you need to do is click on it and it will take you to a page to fill out and it will send the message directly to them as requested.

Here again is that information:

You appear to be able to read and respond the posts here in this thread. You have been asked about the circumstances of the failure. You have been asked about the dealership that you have been working with on resolving the matter. You have been asked about dealership that you brought the car to three weeks prior with your report of the drivability issue. Are you able to respond to these questions that have been asked? Have you sent a message as requested to Chevrolet Customer Service?

Folks are generally skeptical. Particularly in the case of new members appearing with reported problems. I'm certain that no one on this forum wishes you ill will and if you have been getting the run around, we would all like to see it taken care of. Posting a vague description of the issue and generally appearing to skirt requests for additional information only serves to build that skepticism. Folks are trying to help but you seem unwilling to help us help you by providing information nor following the requested direction of contacting the forum customer service folks.

Gr8ful

The birthday present that keeps giving and giving. Please please keep the forum updated. I apologize for the rudeness here, some here are just ate up and love someone else's pain.
Many of us get a little nervous that our new C7 may blow up also, with the Car and Driver article I for one am a little concerned.
I wish you good luck in slaying the GM giant.

Snip444

thank you! no I haven't seen that post yet. I will respond to that link right after I thank you. I did see the post telling me off for not disclosing the dealer, etc. So far the dealership has been really nice (unless they are lying to me) and have said "their hands are tied " til GM tells them what they can do.

Snip444

automatic transmission

Snip444

Coggin at the Avenues, Jacksonville , FL

Innocuous

Why would there be a question about warranty coverage if he was on the track? Inquiring minds want to know!

Snip444

I'm new to this forum. I've already been told I posted something wrong. How do I PM you with information that you would like to see?

leadville1

I am very sorry to hear about what is happening with your car. Putting it on the track doesn't disqualify any warranty, that is what these cars are built for.

One thing I would do is make sure you follow GM's bulletin on tracking the car, they recommend using 15w50, High Temp brake fluid, Alignment and cooling rings. I am not saying that would disqualify them from warranty but if you can clearly show you followed their recommendations they have no way to go back and show blame.

The other thing I would do if I were you is press this with the GM of the dealership, there are regional guys for GM that are reps. I had an issue with my calipers at the track and I was amazed how quickly GM remedied the situation even though they couldn't find anything wrong with the calipers.

One thing I did before tracking my car was change out all the original fluids and replace them with better racing fluids, plus I installed magnetic drain plugs to capture any stray metal material. This and the Car and Driver issue may be cheap insurance for all of us.

When engines are mass produced things happen, tolerances are missed and or metal can make it into a motor. Everybody should consider swapping their original fluids early in the break in process (1500 miles). You will find metal in all your fluids. Not sure why GM just doesn't automatically do this for all their high performance cars. BMW M includes a 1500 mile service on all driveline fluids at this interval, for good reason.

talon90

Simply click on this link:

https://www.corvetteforum.com/forums...newpm&u=352244

That is a direct link to the private message page for Chevrolet Customer Service.

JoesC5

Based on the wheels displayed in hi attached photos, it appears that he has a base C7 without the Z51 option. it takes 7 qts of oil and the oil change procedure is straight forward like all the millions of other cars getting their oil changed every day.

Oh, and no 2012 GS holds 8 qts of oil. It holds either 6 qts(wet sump) or 10.5 qts(dry sump).

You're not helping the cause for us old farts(I'm 72 also and I know how much oil my 2009 Z06 holds).

kp

I have rebuilt quite a few fire damaged cars and in reaity yours should be totaled - it will never be the same.

Since it happened on a race track I doubt GM will help you with anything except give you a repair estimate.

Doesnt matter if the car is two days or two years old, your new car warranty does not cover racing. Right from your GM warranty guide that came with your car:

The New Vehicle Limited Warranty
does not cover damage caused as
the result of any of the following:

Misuse of the vehicle such as
driving over curbs, overloading,
racing, or other competition.
Proper vehicle use is discussed
in the owner manual.

Thast just the way it is, at this point your best bet would be contacting your insurance company. Unfortunately on-track incidents are usually not covered by normal auto insurance but if it was a sanctioned event you may get some help.

Good luck.

JoesC5

Why is $57.28 unreasonable? The OP's car has a wet sump LT1 that holds 7 qts of oil. A Chevy dealer would refill with a dexos synthetic blend oil that GM specifies and the base low cost ACDelco oil filter.

I just did a quick check and found that Thompson Cadillac, Buick, GMC in Raleigh, NC charges(regular price) $39.95 for a 5 qt oil(dexos) and a new ACDelco oil filter oil change. Is it unreasonable to expect that an additional two quarts could be purchased for around $7 a quart at the time of that oil change?

JoesC5

It would also be refreshing if one could just go to their dealer if they have a warranty claim and the dealer and the manufacturer would take care of the problem in an expedited manner without one having to go to an internet forum and have to beg for help and in return be ridiculed by the apologist on that forum.

Corvette ED

Have your insurance company total it. I wouldn't want it fixed!!