Just walked away after 3 months of waiting over $995
03-20-2014, 04:40 PM
#21
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Unmodified C8 of the Year 2021 Finalist
2018 C7 of Year Finalist
I really expected my first thread to be much happier. To make a long story short, Maher in St. Petersburg Fl just completely screwed me over. Apparently the buyers order you sign when you order is only valid when it suits the dealer. I asked for an out the door total which after bickering back and forth (they started at 5k) over MSRP and finally finished at $500 over MSRP plus all the misc crap $495 predelivery fee, etc. They gave me a decent trade on my Porsche.
So yesterday the salesman calls to say the car will be here by next week (it's currently bayed in BG.) and explain about the price increase and I'm covered there BUT the MSRP on my buyers order was an approximation and the new figure is 1k over that. I'm like no way, we have a signed out the door number. He says nope it's an approximation. I'm so livid I say forget it sell the car to someone else and get your profit. So the manager calls today to explain the same thing stating " you do understand the word approximate, right". I would've probably relented up until this point. He says they'll send me a check for the difference of my Porsche trade and cash value whatever that means and that he doesn't want to sell me the car because he doesn't need the headache of a bad survey.
So here I am. Stunned. Without my Porsche I pretraded for who knows what they'll actually send. Prices in the Z51 have increased. I'm probably a jackass for pushing it but in my book a deal is a deal. Just dumbfounded. Not sure the vette was meant to be. I just hate having invested 3 months of my life into this car.
So yesterday the salesman calls to say the car will be here by next week (it's currently bayed in BG.) and explain about the price increase and I'm covered there BUT the MSRP on my buyers order was an approximation and the new figure is 1k over that. I'm like no way, we have a signed out the door number. He says nope it's an approximation. I'm so livid I say forget it sell the car to someone else and get your profit. So the manager calls today to explain the same thing stating " you do understand the word approximate, right". I would've probably relented up until this point. He says they'll send me a check for the difference of my Porsche trade and cash value whatever that means and that he doesn't want to sell me the car because he doesn't need the headache of a bad survey.
So here I am. Stunned. Without my Porsche I pretraded for who knows what they'll actually send. Prices in the Z51 have increased. I'm probably a jackass for pushing it but in my book a deal is a deal. Just dumbfounded. Not sure the vette was meant to be. I just hate having invested 3 months of my life into this car.
For your sake, I hope I'm completely off base with this.
03-20-2014, 04:41 PM
#22
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03-20-2014, 04:45 PM
#23
Yes, what does that mean? Could it be they took a loss either selling your Porsche to someone or wholesaleing it to Manheim or such? Now trying to make it up on you. It sounds like your Porsche is long gone from the dealership thus you will receive the "Porsche trade" value quoted on your buyers order less what they actually got as the "cash value".
For your sake, I hope I'm completely off base with this.
For your sake, I hope I'm completely off base with this.
03-20-2014, 04:52 PM
#24
Race Director
I really expected my first thread to be much happier. To make a long story short, Maher in St. Petersburg Fl just completely screwed me over. Apparently the buyers order you sign when you order is only valid when it suits the dealer. I asked for an out the door total which after bickering back and forth (they started at 5k) over MSRP and finally finished at $500 over MSRP plus all the misc crap $495 predelivery fee, etc. They gave me a decent trade on my Porsche.
So yesterday the salesman calls to say the car will be here by next week (it's currently bayed in BG.) and explain about the price increase and I'm covered there BUT the MSRP on my buyers order was an approximation and the new figure is 1k over that. I'm like no way, we have a signed out the door number. He says nope it's an approximation. I'm so livid I say forget it sell the car to someone else and get your profit. So the manager calls today to explain the same thing stating " you do understand the word approximate, right". I would've probably relented up until this point. He says they'll send me a check for the difference of my Porsche trade and cash value whatever that means and that he doesn't want to sell me the car because he doesn't need the headache of a bad survey.
So here I am. Stunned. Without my Porsche I pretraded for who knows what they'll actually send. Prices in the Z51 have increased. I'm probably a jackass for pushing it but in my book a deal is a deal. Just dumbfounded. Not sure the vette was meant to be. I just hate having invested 3 months of my life into this car.
So yesterday the salesman calls to say the car will be here by next week (it's currently bayed in BG.) and explain about the price increase and I'm covered there BUT the MSRP on my buyers order was an approximation and the new figure is 1k over that. I'm like no way, we have a signed out the door number. He says nope it's an approximation. I'm so livid I say forget it sell the car to someone else and get your profit. So the manager calls today to explain the same thing stating " you do understand the word approximate, right". I would've probably relented up until this point. He says they'll send me a check for the difference of my Porsche trade and cash value whatever that means and that he doesn't want to sell me the car because he doesn't need the headache of a bad survey.
So here I am. Stunned. Without my Porsche I pretraded for who knows what they'll actually send. Prices in the Z51 have increased. I'm probably a jackass for pushing it but in my book a deal is a deal. Just dumbfounded. Not sure the vette was meant to be. I just hate having invested 3 months of my life into this car.
I'd call him back and say your trade in price agreement was approximate as well and just went it went up 5k for wasting 3 months of my time.
Or BRING ME MY CAR BACK..
Last edited by hawkgfr; 03-20-2014 at 04:55 PM.
03-20-2014, 04:56 PM
#26
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03-20-2014, 05:00 PM
#28
I'm sorry you got pooched over.
There is no doubt that sucks.
I know telling you my deal worked out won't make anything better but folks should know you shouldn't say never or always....
for example.... "never do a pre-trade".
I did and it went flawless. I got the sales contract the day I traded my car in and ordered my C7 (November 1, 2013).
When I picked up the car on January 15, 2014, the sales contract I signed had all the exact same numbers on it. This was at a dealer that would sell every C7 they received on their lot within 24 hours of it's arrival. They could have done the same with mine for a few more bucks but they didn't.
The morale of the story? All dealers are businesses and all businesses are in it to make money. But... some dealers (and more than you may think) have integrity and understand it's cheaper to make customers happy so you keep them and they return, than to spend mega $$$$ to get a new customer.
There is no doubt that sucks.
I know telling you my deal worked out won't make anything better but folks should know you shouldn't say never or always....
for example.... "never do a pre-trade".
I did and it went flawless. I got the sales contract the day I traded my car in and ordered my C7 (November 1, 2013).
When I picked up the car on January 15, 2014, the sales contract I signed had all the exact same numbers on it. This was at a dealer that would sell every C7 they received on their lot within 24 hours of it's arrival. They could have done the same with mine for a few more bucks but they didn't.
The morale of the story? All dealers are businesses and all businesses are in it to make money. But... some dealers (and more than you may think) have integrity and understand it's cheaper to make customers happy so you keep them and they return, than to spend mega $$$$ to get a new customer.
Last edited by TX Navy Vet; 03-20-2014 at 05:37 PM.
03-20-2014, 05:04 PM
#29
Le Mans Master
THEN, file a complaint with the BBB, contact the local newspaper if they have a 'Problem Solver', and only file on-line reviews if ultimately warranted.
03-20-2014, 05:30 PM
#31
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I'd be worried that they're going to say something like "We 'showed' you 40k dollars for your trade in but the cash value was actually 35k, the other 5k we were just taking a hit on the profit on the Vette", which means you'll be getting 5k less than you thought you were.
03-20-2014, 05:35 PM
#33
Race Director
Screw one last chance. As I was hanging up the phone from this dealer, my next second's action would be to call my attorney and let him call the dealer to settle the deal legally.
THEN, file a complaint with the BBB, contact the local newspaper if they have a 'Problem Solver', and only file on-line reviews if ultimately warranted.
THEN, file a complaint with the BBB, contact the local newspaper if they have a 'Problem Solver', and only file on-line reviews if ultimately warranted.
Last edited by hawkgfr; 03-20-2014 at 05:40 PM.
03-20-2014, 05:40 PM
#35
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03-20-2014, 05:41 PM
#36
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YELP them!
That stinks to say the least. I'd be pissed too, and likely told them to go pound sand and stick their $1k where the sun doesn't shine...oh, yeah, and that I'm going to SPEND their $1k telling everyone I know that they are dirtballs and not to trust them. If you haven't yet, you should leave them a negative review (like your original post) on YELP. They already have a bad rep there:
http://www.yelp.com/biz/maher-chevrolet-st-petersburg
I DO look at YELP reviews before visiting a dealer or restaurant and it DOES sway my decision. I have delt with negatively reviewed dealers before on YELP, but I've gone in armed knowing they would try and screw me.
http://www.yelp.com/biz/maher-chevrolet-st-petersburg
I DO look at YELP reviews before visiting a dealer or restaurant and it DOES sway my decision. I have delt with negatively reviewed dealers before on YELP, but I've gone in armed knowing they would try and screw me.
03-20-2014, 05:44 PM
#37
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03-20-2014, 05:46 PM
#38
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03-20-2014, 06:30 PM
#40
