Chevrolet Customer Service order tracking thread

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07-27-2015, 08:11 PM

#17681

fdxpilot

Safety Car

Member Since: Jul 2001

Location: Ocean Springs MS

Posts: 4,661

Likes: 177

Received 66 Likes on 48 Posts

Quote:

Originally Posted by ZL1 #586

just a ? sorry if i offended you

No just trying to give you a decent answer, and a reason why a request late Friday won't get answered for a while (not specifically meaning your request.)

07-27-2015, 09:59 PM

#17682

2016 Stingray

Navigator

Member Since: Jun 2015

Location: Rockwall Texas

Posts: 9

Likes: 0

Received 0 Likes on 0 Posts

Quote:

Originally Posted by Chevy Cust Svc

Hello 2016 Stingray,

Your order has not made any movement since our last update. However, feel free to check back to see if additional progress has been made.

Jasmine
Chevrolet Customer Care

Can you please provide status on SRSTRH, PA, Museum Delivery. I am hoping for some movement after 4weeks at 1100.

Thanks for your help

I have canceled my order. My dealer finally admitted he did not have an allocation....bought a corvette from my local dealer, and received it at msrp minus friends and family 7/31. The only thing missing, the museum delivery. I love my new Vette. Good luck to everyone waiting for their orders! Windows being tinted right now!

Last edited by 2016 Stingray; 08-01-2015 at 03:27 PM. Reason: canceled order

07-28-2015, 12:36 AM

#17683

EvilBoffin

Burning Brakes

Member Since: Jul 2007

Location: Middle of Redneck Hell, NC

Posts: 972

Likes: 16

Received 6 Likes on 5 Posts

St. Jude Donor '09

Quote:

Originally Posted by CrystalRacer

Chevy Cust Svc -

Can you please provide status on order SRRB02 for North Carolina

Thank you !!

.

Chevy Cust Svc - - You blew right past a bunch of status requests . . (submitted on 07/21/15, page 441).... PLEASE ???

.

Last edited by EvilBoffin; 07-30-2015 at 04:22 PM.

07-28-2015, 08:49 AM

#17684

mtb996

Instructor

Member Since: Aug 2006

Location: Hillsborough NC

Posts: 218

Likes: 4

Received 7 Likes on 5 Posts

Quote:

Originally Posted by Chevy Cust Svc

Hey mtb996,

Congrats! She is making great progress and has been given a target production week of 8/17/15. Your TPW is tentative and does not mean that the vehicle is physically being built at that time. Feel free to check back with us closer to your TPW for possible updates.

Best,

Samantha N
Chevrolet Customer Care

Thanks Samantha!!

07-28-2015, 11:02 AM

#17685

Thomasmoto

Race Director

Member Since: Aug 2011

Location: GREER SC

Posts: 19,640

Likes: 1,042

Received 1,509 Likes on 1,030 Posts

I see that there are quite a few of us with TPW of 8-17-15. Just curious when y'all actually placed your orders? Mine was 6-29-15.

07-28-2015, 12:40 PM

#17686

cupcakebc

Instructor

Member Since: Aug 2007

Location: Battle Creek MI

Posts: 114

Likes: 3

Received 0 Likes on 0 Posts

Status of order SSRQ2Z from Michigan please.

Thanks

07-28-2015, 12:56 PM

#17687

erd5406

Advanced

Member Since: Sep 2010

Location: Williamsburg VA

Posts: 52

Likes: 0

Received 0 Likes on 0 Posts

Like CrystalRacer, I also have a unanswered request from July 21. Order SSJH5G going to MD.

Thanks,
Eddie

07-28-2015, 01:07 PM

#17688

corvettkb15

Heel & Toe

Member Since: Jun 2015

Posts: 16

Likes: 0

Received 0 Likes on 0 Posts

Sqdq4w

Dealer called this morning said they received allocation with no constraints for a LBR. Looking for status update.

07-28-2015, 01:54 PM

#17689

HDLARRY

Instructor

Member Since: Jun 2010

Location: Puyallup WA

Posts: 249

Likes: 31

Received 31 Likes on 25 Posts

Can I get the statues of order SSJVNJ ? Last week I believe it was at 3000 with no production date.

Last edited by HDLARRY; 07-28-2015 at 02:02 PM.

07-28-2015, 08:22 PM

#17690

eirecork

Instructor

Member Since: Sep 2000

Location: Sammamish wa

Posts: 101

Likes: 0

Received 0 Likes on 0 Posts

Thank you to all from Chvey_Cust_Svc who are assisting members and customers ! ! !

Quoting the GM OrderWORKBENCH:

Preliminary Order Detail - Order #SRWCZF

As of 07/09/15 - 1100 Preliminary Order Accepted

As of 07/28/15 - no allocation - still 1100 according to dealer - is this correct?

Again - thank you for your assistance ! A PM to me or reply on this forum is fine.

07-29-2015, 12:14 AM

#17691

vettenevodrvr

Burning Brakes

Member Since: Dec 2007

Location: Corona CA

Posts: 828

Likes: 109

Received 55 Likes on 33 Posts

Srvz33 - ca

Hi!

Dealer "says" we have an order number SRVZ33 for CA.

Sure could use some verification.

Thanks in advance.

07-29-2015, 02:38 PM

#17692

yyzmsp

Racer

Member Since: Oct 2005

Location: maple grove and North Port fl mn and now florida

Posts: 367

Likes: 0

Received 1 Like on 1 Post

could I have an update on SQXF8R please...thanks the waiting is driving me crazy...

07-29-2015, 06:44 PM

#17693

cardude4

Advanced

Member Since: Jun 2010

Location: Hammond louisiana

Posts: 56

Likes: 6

Received 4 Likes on 2 Posts

Can I please have a update on the status of SPVXMF Thanks Mike

07-29-2015, 08:02 PM

#17694

OctagonMan

Intermediate

Member Since: May 2012

Location: Miami Beach Florida

Posts: 39

Likes: 27

Received 0 Likes on 0 Posts

2016 Z06 Order No. SSWKWJ

SOS on Order # SSWKWJ For my 2016 Z06

07-30-2015, 08:40 AM

#17695

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,585

Likes: 0

Received 687 Likes on 510 Posts

Quote:

Originally Posted by 60demar

Sorry, the order number is SSMK26-- not sure why the uppercase letters didn't show the first time.

Thanks again
Bob

Hello Bob,

Your order has been submitted by your dealer, but has not been officially accepted by GM. Feel free to check back with us to see if additional progress has been made!

Jasmine
Chevrolet Customer Care

07-30-2015, 08:46 AM

#17696

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,585

Likes: 0

Received 687 Likes on 510 Posts

Quote:

Originally Posted by stillcrazy

Could you please give me an update on order SQWR8V,Ca, and order SQZZ6V, Ca, thank you

Hello stillcrazy,

At this time, your orders has reached a point that requires you to follow up with your selling dealership. Please touch base with them at your convenience for additional information.

Jasmine
Chevrolet Customer Care

07-30-2015, 08:49 AM

#17697

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,585

Likes: 0

Received 687 Likes on 510 Posts

Quote:

Originally Posted by caboman

Is there any updates on order SQNCNN?

Hello caboman,

Congratulation on your purchase of a beautiful car!

Your order has been submitted by your dealer, but has not been officially accepted by GM. You are more than welcome to check back for updates throughout this exciting process!

By the way, awesome color choice!

Jasmine
Chevrolet Customer Care

07-30-2015, 08:49 AM

#17698

60demar

Intermediate

Member Since: Jul 2015

Posts: 30

Likes: 0

Received 2 Likes on 1 Post

Quote:

Originally Posted by Chevy Cust Svc

Jasmine,
Thanks for taking the time to check it out. I'm hoping for good news soon-- hopefully NLT mid-August.
Bob

07-30-2015, 08:53 AM

#17699

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,585

Likes: 0

Received 687 Likes on 510 Posts

Quote:

Originally Posted by jim2092

Could you give me an update on SSGW24? Thanks

Hello jim2092,

Your order is moving toward the production process. The Target Production Week has been scheduled for 8/17, which is tentative and subject to change. Feel free to check back for an update closer to the TPW!

Jasmine
Chevrolet Customer Care

07-30-2015, 08:58 AM

#17700

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,585

Likes: 0

Received 687 Likes on 510 Posts

Quote:

Originally Posted by jsimmonsc7

Could you please tell me the status of SSFBXF... Thanks!

Hello jsimmonsc7,

Your order is in the early stages of the production process. Please know that you're more than welcome to check with us for updates throughout this exciting process!

Congrats!

Jasmine
Chevrolet Customer Care