Chevrolet Customer Service order tracking thread

Closed Thread Subscribe

Thread Tools

Search this Thread

03-20-2015, 01:04 PM

#16241

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,573

Likes: 0

Received 678 Likes on 505 Posts

Quote:

Originally Posted by mrk45

Please let me know if a production date has been assigned yet: order #SKVTCS; ordered a week ago from *** Chevrolet, Bradenton, Fl

thanks.

Hi Mrk45,

Your C7 order is at 1100 - Preliminary Order Accepted. I know this may be one of the first steps, but it's a step in the right direction!

Feel free to keep checking back with us.

Thanks,

Jeff M
Chevrolet Customer Care

03-20-2015, 01:23 PM

#16242

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,573

Likes: 0

Received 678 Likes on 505 Posts

Quote:

Originally Posted by gregariousgreg

Hi checking scrwfc to WA.

It's supposed to show up at the rail yard in Kent soon so I'm wondering if it's there or had an updated eta.

Thanks!

Hi gregariousgreg,

Unfortunately, once your C7 leaves our plant, we are unable to track it. We recommend reaching out to your dealership for an estimated arrival date. Get excited though, because you're getting close to taking delivery!

Be sure to send along pictures once you take delivery!

Thanks,

Jeff M
Chevrolet Customer Care

03-20-2015, 01:30 PM

#16243

standTAL

Cruising

Member Since: Mar 2015

Location: Denver Colorado

Posts: 14

Likes: 0

Received 0 Likes on 0 Posts

order # sghww8

Hello could I please get an order update on order # sghww8

Thank you steve

03-20-2015, 01:31 PM

#16244

Lou Peccarelli

Intermediate

Member Since: Jul 2014

Posts: 26

Likes: 0

Received 0 Likes on 0 Posts

Quote:

Originally Posted by Chevy Cust Svc

We're glad you checked back because we have great news! She is waiting to be shipped!

Note: when she is shipped we will no longer be able to track her. At that point, your dealership would be the best point of contact for a possible delivery date. Also, I will send you a PM which will contain her VIN and Production date. We hope this news has made your day!

Kind Regards,

Jasmine F
Chevrolet Customer Care

Thank you Jasmine and all others who have tracked my baby to delivery. I'll check again next week. Understand the norm is 2 weeks before delivery at dealer after build.

Thanks again,

Lou

03-20-2015, 01:31 PM

#16245

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,573

Likes: 0

Received 678 Likes on 505 Posts

Quote:

Originally Posted by Bruiser2012

Hello,

I was hoping to get an updated status on my order. The number is SKDPJ4 in New Mexico.

Thanks so much,
-Bob George

Hi Bob,

We are seeing your order still at 3000 - Accepted by Production Control with your TPW remaining the same, but keep in mind that it is tentative. Feel free to keep checking back on your order!

Thanks,

Jeff M
Chevrolet Customer Care

03-20-2015, 01:40 PM

#16246

FORD GUY

Instructor

Member Since: Feb 2015

Location: San Antonio Texas

Posts: 183

Likes: 0

Received 121 Likes on 33 Posts

Quote:

Originally Posted by Chevy Cust Svc

Thanks,

Jeff M
Chevrolet Customer Care

Can you check on Order #SKKW96 and let me know what day next week I can pick it up?

03-20-2015, 01:42 PM

#16247

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,573

Likes: 0

Received 678 Likes on 505 Posts

Quote:

Originally Posted by Bonzi

Can someone check the status of my new Z06?
SGRB2X

Hi Bonzi,

Your Z06 is at 3000 - Accepted by Production Control. You don't have a TPW just yet but hopefully soon! Feel free to keep checking back! You're getting closer!

Thanks,

Jeff M
Chevrolet Customer Care

03-20-2015, 02:02 PM

#16248

fdxpilot

Safety Car

Member Since: Jul 2001

Location: Ocean Springs MS

Posts: 4,661

Likes: 177

Received 66 Likes on 48 Posts

Quote:

Originally Posted by standTAL

Hello could I please get an order update on order # sghww8

Thank you steve

It takes a couple days to get an answer. You've asked four times since Wednesday. You are becoming that guy.

Give them a couple days. This is a voluntary service they provide.
BTW - if your order had been accepted in December, your car would be in your garage by now. I bet your dealer is BSing you.

03-20-2015, 02:07 PM

#16249

FORD GUY

Instructor

Member Since: Feb 2015

Location: San Antonio Texas

Posts: 183

Likes: 0

Received 121 Likes on 33 Posts

Quote:

Originally Posted by fdxpilot

I would assume your a Fed-Ex pilot? My best friends buddy flies for Fed-Ex. Send me a PM and have a great weekend!!!

03-20-2015, 02:12 PM

#16250

standTAL

Cruising

Member Since: Mar 2015

Location: Denver Colorado

Posts: 14

Likes: 0

Received 0 Likes on 0 Posts

Quote:

Originally Posted by fdxpilot

No problem I just see they were responding to random people out of order after me the first time, Sorry im just too excited im sure you understand Ha Ha and I do appreciate the service they provide thank you

The order was accepted Dec 27 and the the sales manager is a close friend so no BS their I am frustrated because yes it should be in the garage by now ?

Last edited by standTAL; 03-20-2015 at 02:15 PM.

03-20-2015, 02:40 PM

#16251

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,573

Likes: 0

Received 678 Likes on 505 Posts

Quote:

Originally Posted by TkoC7Z06

Just checking to see if order SKMF29 has been picked up from the dealer, I know a lot of constraints are holding my order back, but thanks in advance.

Hi TkoC7Z06,

Sorry, your order has not been picked up yet. Your Stingray is at event code 1100-Preliminary Order Accepted. You are more than welcome to check back for updates and congratulations on your purchase of a beautiful car!

Best Wishes,

Jasmine F
Chevrolet Customer Care

03-20-2015, 02:41 PM

#16252

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,573

Likes: 0

Received 678 Likes on 505 Posts

Quote:

Originally Posted by petecaballero

Hello. Checking on SBNZZP. Thanks.

Hi petecaballero,

Great news! Your Stingray is waiting to be shipped! Note: we are unable to track vehicles once they have been shipped. Therefore, your dealership would be the best point of contact for a possible delivery date.

Have a great weekend!

Jasmine F
Chevrolet Customer Care

03-20-2015, 03:11 PM

#16253

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,573

Likes: 0

Received 678 Likes on 505 Posts

Quote:

Originally Posted by standTAL

Skipped again thanks for checking

Hi standTAL,

Sorry we missed you! You Stingray is still at event code 1100-Preliminary Order Accepted. Since she has been sitting at this event code for quite some time, we recommend that you contact your dealership to discuss the progression of your order. They would be the best point of contact for an update.

Kind regards,

Jasmine F
Chevrolet Customer Care

03-20-2015, 03:32 PM

#16254

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,573

Likes: 0

Received 678 Likes on 505 Posts

Quote:

Originally Posted by Jason21321

Will you please check the status of my order???

SHPX23 / TX

Thank You!!!

Hi Jason21321,

She's alive!

Your Stingray is at event code 3800-Produced. I will send you a PM which will contain her VIN and birthdate. Feel free to check back for an update and hopefully she will be home soon!

Kind Regards,

Jasmine F.
Chevrolet Customer Care

03-20-2015, 03:41 PM

#16255

Gamoto

Pro

Member Since: Nov 2014

Location: Cleveland Ohio

Posts: 541

Likes: 142

Received 245 Likes on 107 Posts

Would you be so kind as to check on order SMDZZ0

Thanks

03-20-2015, 03:45 PM

#16256

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,573

Likes: 0

Received 678 Likes on 505 Posts

Quote:

Originally Posted by PJ_vet

good afternoon

Could you please check the status on SJBRQ8 from California

Thanks
Ken

Hi PJ_vet,

Your Stingray is at event code 3000-Accepted by Production Control, which means she has reached the halfway point and only a few steps away from production! You are more than welcome to check with us for another update!

Kind Regards,

Jasmine F
Chevrolet Customer Care

03-20-2015, 04:03 PM

#16257

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,573

Likes: 0

Received 678 Likes on 505 Posts

Quote:

Originally Posted by David c6

Please check order number SMDWVI Ohio Thanks.

Hello David c6,

Can you confirm your order number? I am having trouble locating your order with the given order number.

Thank you,

Jasmine F
Chevrolet Customer Care

03-20-2015, 04:08 PM

#16258

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,573

Likes: 0

Received 678 Likes on 505 Posts

Quote:

Originally Posted by negesq

Can you please check my current status?? My order number is SJVT0J.

Hello negesq,

Hooray! Your Stingray has been shipped!

From this point, your dealership is the point of contact for updates and to get information on a possible delivery date. Congratulations and prepare a spot for her, she's coming home!

Kind Regards,

Jasmine F
Chevrolet Customer Care

03-20-2015, 04:16 PM

#16259

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,573

Likes: 0

Received 678 Likes on 505 Posts

Quote:

Originally Posted by oldbiker1369

Hello, Could you let me know whats going on with SKVRTJ, Ohio? Thanks

Hi oldbiker1369,

Your Stingray is in the early stages of the production process with an event code of 1100-Preliminary Order Accepted. You are welcome to check with us for updates throughout this exciting process and congratulations on your purchase of a beautiful car!