Chevrolet Customer Service order tracking thread

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01-27-2015, 11:08 AM

#15041

676911vettes

Instructor

Member Since: Dec 2011

Location: South Carolina

Posts: 191

Likes: 44

Received 26 Likes on 15 Posts

Have we lost Chevy Cust Svc?
Haven't seen a post from them in a couple of days?

01-27-2015, 11:09 AM

#15042

flachsbarth

Advanced

Member Since: Jun 2013

Location: Garden Ridge TX

Posts: 75

Likes: 67

Received 3 Likes on 3 Posts

I'm a first time user of this thread, and I'm hoping it is still in use. Could you please check the status of Order # SHNBR8. I received a Workbench Order a week ago that had a 2000 status on my Z06 A8 Coupe. I'm not sure how soon the status is supposed to change, but I am hoping for the best.

Any help would be much appreciated!

Skip Flachsbarth; my dealer: Koepp Chevrolet, La Vernia, Texas.

01-27-2015, 12:07 PM

#15043

stillcrazy

Burning Brakes

Member Since: May 2009

Location: So Cal

Posts: 1,053

Likes: 4

Received 194 Likes on 125 Posts

Quote:

Originally Posted by stillcrazy

Brandon, happy holidays, could you give me an update on the my order SGRP3Z.

Could you give me an update on my order. SGRP3Z
THANKS
Tommy

01-27-2015, 03:33 PM

#15044

roper2

Instructor

Member Since: Aug 2012

Posts: 108

Likes: 0

Received 0 Likes on 0 Posts

Customer service order #

Please check my order #SGQG2B

01-27-2015, 03:40 PM

#15045

amzstinger

Intermediate

Member Since: Dec 2014

Posts: 41

Likes: 0

Received 1 Like on 1 Post

When you have an opportunity, I would like an update on my order -

SHHKMD
Velocity Yellow 2LT Z51.

Thanks.

01-27-2015, 04:03 PM

#15046

AgVette80

Cruising

Member Since: Dec 2014

Posts: 10

Likes: 0

Received 0 Likes on 0 Posts

Hey AgVette,

Happy Production Week

! There has been a little bit of movement as your 'Vette is currently at 3400- Broadcast. I hope this brings a little bit of sunshine to your day! Feel free to check in with us at the close of the week for a potential VIN and Build Date.

Happy Wednesday!
Anisha T.
Chevrolet Customer Care[/QUOTE]

Good Afternoon Anisha

How are things looking for SGGM12 - Texas ?

Laguna Blue 3LT / Z07

01-27-2015, 04:21 PM

#15047

BadgerBadger

Heel & Toe

Member Since: Mar 2008

Location: Green Bay WI

Posts: 18

Likes: 0

Received 0 Likes on 0 Posts

Update for SBCTW1 WI. Please and Thank you.

01-27-2015, 05:51 PM

#15048

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,584

Likes: 0

Received 684 Likes on 508 Posts

Quote:

Originally Posted by longgar

Hi, Just ordered a Z06 two weeks ago.

My GM order number is

SHPVBS From Oklahoma

Thanks!

Hey longgar,

Congrats, your order is currently at 3000- Accepted by Production Control. This is what we consider the half way point, so it's moving along! You also have a TPW of 03/09/2015, which is tentative and subject to change. Keep checking back for updates.

Sincerely,

Alison B.
Chevrolet Customer Care

01-27-2015, 06:22 PM

#15049

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,584

Likes: 0

Received 684 Likes on 508 Posts

Quote:

Originally Posted by 11B250

Checking in for SHCDCR dealer NH. Shipped to FL. Should be 3000 now I hope with TPW of 2/9

Hey 11B250,

You are correct, your order is currently at 3000 - Accepted by Production Control. This is what we consider the half way point

You also have a TPW of 02/16/2015, which is tentative and subject to change. Keep checking back for updates!

Sincerely,

Alison B.
Chevrolet Customer Care

01-27-2015, 06:29 PM

#15050

ATC

Racer

Member Since: Jul 2007

Location: Indianapolis Area

Posts: 452

Likes: 1,089

Received 73 Likes on 45 Posts

Checking to see if I have a TPW yet, SHSGVW In.

Thank you very much!

01-27-2015, 06:43 PM

#15051

corvetter14

Cruising

Member Since: Apr 2014

Location: MN

Posts: 11

Likes: 0

Received 0 Likes on 0 Posts

CSDRQ34orvetter14

SDRQ34 MN Thank You

01-27-2015, 07:23 PM

#15052

SunsetRay

Cruising

Member Since: Oct 2014

Location: Mesa AZ

Posts: 14

Likes: 1

Received 0 Likes on 0 Posts

SDKJQZ, NH

Thanks,
Bill

01-27-2015, 07:41 PM

#15053

Ced4jets

Instructor

Member Since: Jan 2015

Location: SW Florida

Posts: 180

Likes: 0

Received 11 Likes on 8 Posts

Would you please check mine? SHFT2V. Thanks!

Ed

Last edited by Ced4jets; 01-27-2015 at 08:30 PM.

01-27-2015, 08:26 PM

#15054

LMB-Z

Le Mans Master

Member Since: Jan 2006

Location: Texarkana Texas

Posts: 6,627

Likes: 364

Received 441 Likes on 395 Posts

30 requests still waiting to hear status. What has happened to Customer Service?

01-27-2015, 08:49 PM

#15055

FLS2K

Pro

Member Since: Jul 2004

Location: Florida

Posts: 545

Likes: 26

Received 193 Likes on 77 Posts

Quote:

Originally Posted by 676911vettes

Have we lost Chevy Cust Svc?
Haven't seen a post from them in a couple of days?

Starting to worry a bit myself.

01-27-2015, 09:22 PM

#15056

stillcrazy

Burning Brakes

Member Since: May 2009

Location: So Cal

Posts: 1,053

Likes: 4

Received 194 Likes on 125 Posts

Quote:

Originally Posted by FLS2K

Starting to worry a bit myself.

No they were back for a VERY short time this p/m. Hope for longer time tomorrow.

01-27-2015, 10:00 PM

#15057

jbynum1947

7th Gear

Member Since: Oct 2014

Posts: 7

Likes: 0

Received 0 Likes on 0 Posts

Sgrn6r

Pls Check SGRN6R in Missouri.

Thank you

01-27-2015, 10:15 PM

#15058

Along4theRide

CF Old Timer

Member Since: May 2000

Location: SF Bay Area Ca

Posts: 2,035

Likes: 34

Received 19 Likes on 10 Posts

St. Jude Donor '14-'15-'16

Quote:

Originally Posted by Along4theRide

I tried to ask Chevrolet.com online chat for status, they told me Status Code 500, and that my order was accepted. But I haven't been able to find a code 500. To me it sounds like the dealer hasn't even entered the order. If someone in the know can check SHZRZV it would be greatly appreciated. Thank you so much!

Ok, ok ... they provided me a new order code today ... SJBRX4.

Can someone look up the status code? I just want to know the order is accepted.

Thank you so much!

01-27-2015, 10:22 PM

#15059

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,584

Likes: 0

Received 684 Likes on 508 Posts

Quote:

Originally Posted by Norm66

Can you please provide an update for Order # SHCP73? It was ordered from an Ohio dealer. It was at 2000 on 1/16. Thank you very much.
Norm

Hey Norm66,

Your order is currently at 3000 - Accepted by Production Control. This is what we consider the half way point! You also have a TPW of 02/23/2015, which is tentative and subject to change. Keep checking back with us for updates.

Sincerely,

Alison B.
Chevrolet Customer Care