Chevrolet Customer Service order tracking thread
08-28-2014, 07:48 PM
William R.
Chevrolet Customer Care
08-28-2014, 07:49 PM
RWZSFV = 3400: Broadcast for Production. This means the vehicle order has been picked up by GM and is waiting to move towards production at the plant. Your tentative TPW is 9/1. However, this process can take time, is subject to change based on plant schedule, and does not mean that the vehicle is physically being built at that time.
William R.
Chevrolet Customer Care
08-28-2014, 07:50 PM
RWGVQT = 3400: Broadcast for Production. This means the vehicle order has been picked up by GM and is waiting to move towards production at the plant. Your tentative TPW is 9/1. However, this process can take time, is subject to change based on plant schedule, and does not mean that the vehicle is physically being built at that time.
William R.
Chevrolet Customer Care
08-28-2014, 07:52 PM
RVXJVS = 3400: Broadcast for Production. This means the vehicle order has been picked up by GM and is waiting to move towards production at the plant. Your tentative TPW is 9/8. However, this process can take time, is subject to change based on plant schedule, and does not mean that the vehicle is physically being built at that time.
William R.
Chevrolet Customer Care
08-28-2014, 07:54 PM
Was told earlier today by Chat that my order RWKV54 from TX (Case File # 71-1346583170) was:
Lakeshia [9:22 AM]: Thanks for holding Mike. As of 8/25/14 I see that the vehicle was shipped from the plant in Bowling Green, KY to the Vehicle Distribution Center (VDC) which is also in Bowling Green, KY. The vehicle shows to be bayed at the VDC, going through quality inspection and cleaning.
Checking with others on the Forum, no one seems to know where in Bowling Green this other VDC is. Can you please provide some additional information as to exactly where my order was taken.
Thanks,
Mike
Lakeshia [9:22 AM]: Thanks for holding Mike. As of 8/25/14 I see that the vehicle was shipped from the plant in Bowling Green, KY to the Vehicle Distribution Center (VDC) which is also in Bowling Green, KY. The vehicle shows to be bayed at the VDC, going through quality inspection and cleaning.
Checking with others on the Forum, no one seems to know where in Bowling Green this other VDC is. Can you please provide some additional information as to exactly where my order was taken.
Thanks,
Mike
Here's what we have for you:
RWKV54 = 4200: Shipped. It's en route
. Since timing of arrival could vary among orders, we wouldn't want to create an expectation that isn't met, so please see your dealer for the most specific location or timing of arrival at your convenience.William R.
Chevrolet Customer Care
08-28-2014, 07:56 PM
Here's what we have for you:
RWRT6Q = 3000: Accepted by Production Control. The order has been accepted in the system, but does not have a Target Production Week (TPW) at this time. The order will normally remain in the order bank until GM schedules the next batch of orders for production.
William R.
Chevrolet Customer Care
08-28-2014, 07:57 PM
08-28-2014, 09:24 PM
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Thanks for the response.
How long does it usually take for GM to officially accept an order? I put the deposit down back on July 26.
Thanks again,
Mike
08-28-2014, 09:41 PM
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L84Jim,
Here's what we have for you:
RWRT6Q = 3000: Accepted by Production Control. The order has been accepted in the system, but does not have a Target Production Week (TPW) at this time. The order will normally remain in the order bank until GM schedules the next batch of orders for production.
William R.
Chevrolet Customer Care
Here's what we have for you:
RWRT6Q = 3000: Accepted by Production Control. The order has been accepted in the system, but does not have a Target Production Week (TPW) at this time. The order will normally remain in the order bank until GM schedules the next batch of orders for production.
William R.
Chevrolet Customer Care
08-28-2014, 11:54 PM
Burning Brakes
Request a status please.
RWNKJC. LA
Thank you
Tony
RWNKJC. LA
Thank you
Tony
08-29-2014, 08:36 AM
Melting Slicks
Member Since: Sep 2005
Location: merritt island fl
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C1 of Year Finalist (stock) 2019
2016 C1 of the Year Finalist
2015 C2 of the Year Finalist
Is there a way to check the options on my order? The dealer mistakenly omitted the black wheels I wanted. He said he would fix it, but I have trouble communicating with him. I'd like to be sure it was done.
Dave
08-29-2014, 10:16 AM
Has RWWW4R Florida shipped yet? Also when was car released for shipping?
Thanks Heidemarie
Thanks Heidemarie
