Chevrolet Customer Service order tracking thread

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05-21-2014, 01:49 PM

#8141

Plexoer

Pro

Member Since: Jan 2013

Location: Tampa

Posts: 593

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Received 374 Likes on 144 Posts

oh no it looks like customer service took the day off!

05-21-2014, 01:57 PM

#8142

John Micheal Henry

Drifting

Member Since: Jan 2005

Location: Marshall Texas

Posts: 1,560

Likes: 818

Received 275 Likes on 195 Posts

Good Afternoon Customer Service Group. When you can check my order RPWVBS from the Great State Of Texas. I feel like my car is Close To Being Built. Thanks for your time.
John Micheal.

05-21-2014, 04:42 PM

#8143

y2kvett

Racer

Member Since: Aug 1999

Posts: 355

Likes: 6

Received 13 Likes on 6 Posts

Quality hold?

Quote:

Originally Posted by Chevy Cust Svc

Hey there,

You’re welcome. Vehicles go on hold, because they all go through quality checks after production, and then receive their carrier assignment before they can ship. “Bayed” and “On Hold” are normal statuses before the Vettes are sent off. Let us know if you have any further questions on this. Have a great day!

Jennie R.
Chevrolet Customer Care

How long is the quality hold? usually?

05-21-2014, 05:01 PM

#8144

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,584

Likes: 0

Received 684 Likes on 508 Posts

Quote:

Originally Posted by MIKE1STVETTE

Hi can I please get an update for RQVVFW-OHIO

Thanks in advance
Mike

Hi Mike,

You are at 4B00-Bayed, and have been produced. Congrats! If we haven't already provided your VIN & build date, please PM your order number!

Marissa
Chevrolet Customer Care

05-21-2014, 05:13 PM

#8145

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,584

Likes: 0

Received 684 Likes on 508 Posts

Quote:

Originally Posted by Raheel821

Hey guys,

Could I please have an update?

RSHG2C - MI

Thanks
Raheel

Hi Raheel,

You have been produced, congrats! Your current event code is 4D00-Vehicle on Hold. Please PM us your order number, and we will provide your VIN and build date.

Marissa
Chevrolet Customer Care

05-21-2014, 05:19 PM

#8146

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,584

Likes: 0

Received 684 Likes on 508 Posts

Quote:

Originally Posted by Greenkirby21

hi! I placed my order at my dealership last thursday! Any info would be appreciated : )

Will this car be a 2015 model, or still 2014? Any word when 2015 prices will come out, i'd rather have that ;D. Will GM supplier discount still apply to 2015 models?

Thanks!!!

Order #: RTRCH3 - TX

Hi there,

We have you listed as 1100-Preliminary Order Accepted, and as far as our records show it will be a 2014. We will have more info on the 2015 in the coming months, keep an eye on media.chevrolet.com as well!

Marissa
Chevrolet Customer Care

05-21-2014, 05:30 PM

#8147

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,584

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Quote:

Originally Posted by C1-Curt

Can I get one more check on RSBJFC MI?

Thanks!

Hi there!

We have you at 3000 - Accepted by Production Control, with no TPW listed. Please keep checking in!

Marissa
Chevrolet Customer Care

05-21-2014, 05:33 PM

#8148

BAP55

Cruising

Member Since: May 2014

Location: Peru IL

Posts: 14

Likes: 0

Received 0 Likes on 0 Posts

Hello Customer Service Folks,
Could I please get a status update on my order: RTWBV5 from Illinois?
This will be my 3rd Red/Red Corvette. Looking so forward to seeing it!
With Sincere Thanks!
Bob

05-21-2014, 05:42 PM

#8149

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,584

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Received 684 Likes on 508 Posts

Quote:

Originally Posted by Plexoer

Good morning, can I get an update on RRJX6Z in MI please. Thanks!

Hi there,

We have you at 4B00-Bayed, and are still waiting on you to ship out. Keep checking in!

Marissa
Chevrolet Customer Care

05-21-2014, 05:47 PM

#8150

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,584

Likes: 0

Received 684 Likes on 508 Posts

Quote:

Originally Posted by Drdavid121

Jesscia, Marissa: could you give me an update on RNHRD7, Maryland.

drdavid121

Hi David,

You are at 4B00-Bayed, and we are still waiting on you to ship out. Keep checking in, and have a great day.

Marissa
Chevrolet Customer Care

05-21-2014, 05:53 PM

#8151

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,584

Likes: 0

Received 684 Likes on 508 Posts

Quote:

Originally Posted by slownlo

good morning,

please could i get the status code for rrtcb0 nh , thanks

Hi there,

Congrats, you are at 3800-Produced! Please PM us your order number for your VIN and build date.

Marissa
Chevrolet Customer Care

05-21-2014, 05:56 PM

#8152

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,584

Likes: 0

Received 684 Likes on 508 Posts

Quote:

Originally Posted by csixweapon

Good Morning CS Team,
Well she was built on the 14th, where is she now? RSFMPR, Mo
Eager in KC!
J

Hi J,

We see that you are available to ship, but are currently at 4B00-Bayed. Keep checking in!

Marissa
Chevrolet Customer Care

05-21-2014, 06:04 PM

#8153

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,584

Likes: 0

Received 684 Likes on 508 Posts

Quote:

Originally Posted by chivettebk

Good morning. Can I have an update on RSQW88, MI?

Thanks.

Hi there,

We are showing you at 3300-Scheduled for Production, with a TPW of 6/2/14.

Marissa
Chevrolet Customer Care

05-21-2014, 06:15 PM

#8154

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,584

Likes: 0

Received 684 Likes on 508 Posts

Quote:

Originally Posted by BBBOOMR

RFPQQG Mn. I'm gonna be bothesrome until my vette is in transit.........thanks

Hi there,

Quite alright! You are at 4B00-Bayed currently. Hopefully, she ships out soon! Let us know if you have any further questions.

Marissa
Chevrolet Customer Care

05-21-2014, 06:19 PM

#8155

C8gman

Racer

Member Since: Apr 2012

Location: Austin TX

Posts: 408

Likes: 33

Received 70 Likes on 40 Posts

Hi there Chevy!

Pretty new to all this.

Checking on RTPCXP

Z51 Coupe in Austin, TX

Shows queued for production. Other than that, not sure what number code I'm at.

Thanks!

05-21-2014, 06:20 PM

#8156

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,584

Likes: 0

Received 684 Likes on 508 Posts

Quote:

Originally Posted by firemon

Good morning, would you be so kind as to check on rsmmk1 az for me please. Thank you , hope you have a great day. Bruce

Hi Bruce,

You are at 3000-Accepted by Production Control. You are looking good! Let us know if you have any questions, and have a great evening!

Marissa
Chevrolet Customer Care

05-21-2014, 06:24 PM

#8157

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,584

Likes: 0

Received 684 Likes on 508 Posts

Quote:

Originally Posted by DucMan 888

Would you please provide status update on RQQTF8 IL?
Thank you, David

Hi David,

You are at 3000-Accepted by Production Control. Keep checking in!

Marissa
Chevrolet Customer Care

05-21-2014, 06:29 PM

#8158

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,584

Likes: 0

Received 684 Likes on 508 Posts

Quote:

Originally Posted by C6 YES

Can I check on the status of RRQD16? Drop shop from LS in MI to TX

Hi there,

We are showing you as 1100-Preliminary Order Accepted. Hopefully, we see some movement soon!

Marissa
Chevrolet Customer Care

05-21-2014, 06:31 PM

#8159

Masool

Cruising

Member Since: Apr 2014

Posts: 11

Likes: 0

Received 0 Likes on 0 Posts

RSZGT4
North Carolina
Thank you.

05-21-2014, 06:36 PM

#8160

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,584

Likes: 0

Received 684 Likes on 508 Posts

Quote:

Originally Posted by w5pie

Hi!
May I have the status codes for our club's cars?

RJWJ61 TX TPW?
RJPCT2 TX

Both Z51 coupes ordered in Oct from same dealer.

Thanks so much as usual,
Rick

Hi there,

RJWJ61: 3000-Accepted by Production Control, no TPW
RJPCT2: 4200-Shipped by rail

Keep checking back!

Marissa
Chevrolet Customer Care