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Chevrolet Customer Service order tracking thread

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Old 04-20-2014, 06:15 AM
  #6721  
ssa1211
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Please check RRQT94 Florida
Thanks for all your hard work keeping us up to date.
Sandy

Last edited by ssa1211; 04-22-2014 at 08:40 AM.
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Old 04-20-2014, 06:54 PM
  #6722  
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Hello girls; can you tell me if RNQB2N FL. has left the storage facility or is it on hold? Bob
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Old 04-20-2014, 07:09 PM
  #6723  
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I was just referred to this thread by a couple of members as I didn't even know it existed until now.

My dealer(Vic Koenig Chevrolet in Carbondale, IL.) called me last week and said my car, a Torch Red 1LT Z51, is supposed to be built on 4/21 so I was just checking to see if everything is still on track. The last name on the order is Madden, but I don't have any order # or anything like that as I never even thought to ask the dealer for it. Thanks in advance for your assistance.
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Old 04-20-2014, 10:36 PM
  #6724  
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Hello ladies,

Please update rqrd64 . Thanks in advance.
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Old 04-21-2014, 09:14 AM
  #6725  
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Hello, Please check happenings of RQGXFF PA Thanks - Larry
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Old 04-21-2014, 09:57 AM
  #6726  
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Default tracking my vette

RSGNCS texas thanks Bill
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Old 04-21-2014, 09:57 AM
  #6727  
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Originally Posted by BMadden
I was just referred to this thread by a couple of members as I didn't even know it existed until now.

My dealer(Vic Koenig Chevrolet in Carbondale, IL.) called me last week and said my car, a Torch Red 1LT Z51, is supposed to be built on 4/21 so I was just checking to see if everything is still on track. The last name on the order is Madden, but I don't have any order # or anything like that as I never even thought to ask the dealer for it. Thanks in advance for your assistance.
to save you and the cust svc girls time, your gonna need your order number lol (been there already) call your dealer , get the order number give the girls your order number and dealer state and they will hook u up with all the info they can get !
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Old 04-21-2014, 09:59 AM
  #6728  
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Default checking in

Ladies,
RRJCBP Texas
Got my TPW of 4-28 a while back, with an event code of 3300. Was wondering if I had made it to 3400 and what exactly does Broadcast for Production mean? After production can I get the serial number from you guys with a PM? Looking forward to 3800! My first ever new Vette.
Thanks in advance for your continuing help.
billy boy
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Old 04-21-2014, 10:20 AM
  #6729  
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Ummmm guys???

I see the name William working this thread, as a CSR, so "Ladies" might be a wrong choice for the salutation!

Hi William! Keeping busy?

Elmer
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Old 04-21-2014, 10:39 AM
  #6730  
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Hi Marissa/Jennie,

Hope you all had a great Easter and thanks for all the help along the way. Hoping for some last bit of information. My car has been in Transit status since last week. Can you tell me the latest production code and if it has left Bowling Green. Additional do you have a VIN.

RQZSZ9
Alabama


Thanks again.

R/
Matt

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Old 04-21-2014, 10:47 AM
  #6731  
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Originally Posted by 6spdg37s
to save you and the cust svc girls time, your gonna need your order number lol (been there already) call your dealer , get the order number give the girls your order number and dealer state and they will hook u up with all the info they can get !
Thanks for the heads up. I'm going to call my dealer now and get the order #, then I'll post back here with it.
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Old 04-21-2014, 10:56 AM
  #6732  
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Originally Posted by 12CentennialGS
Could you please check RNXTW4 NJ Thanks so much!!!!
Hi there,

You are at 3400-Broadcast, with a TPW of 4/28/14. Keep checking in, and have a great day!

Marissa
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Old 04-21-2014, 11:07 AM
  #6733  
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Originally Posted by ssa1211
Please check RRQT94 Thanks Sandy
Hi Sandy,

We are showing you at 3000-Accepted by Production Control, with a TPW of 5/12/14.

Marissa
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Old 04-21-2014, 11:11 AM
  #6734  
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Originally Posted by Old-Timer
Hello girls; can you tell me if RNQB2N FL. has left the storage facility or is it on hold? Bob
Hi Bob,

We are still showing you as 4D00-Vehicle on Hold. Hopefully, we see movement soon!

Marissa
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Old 04-21-2014, 11:15 AM
  #6735  
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Originally Posted by 82z28nd
Hello ladies,

Please update rqrd64 . Thanks in advance.
Hi there,

We have you at 3300-Scheduled for Production, with a TPW of 4/28/14. Keep checking in, and let us know if you have any questions!

Marissa
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Old 04-21-2014, 11:19 AM
  #6736  
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Originally Posted by Larry/car
Hello, Please check happenings of RQGXFF PA Thanks - Larry
Hi Larry,

Stop us if you've already heard this, but you've been produced! Your current event code is 4D00-Vehicle on Hold. Please PM us your order number for your VIN and build date!

Marissa
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Old 04-21-2014, 11:19 AM
  #6737  
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Hi Jennie R.,
Spoke to my dealer and he did indeed give me a new order number which is: RRWH69, PA. I'm hoping the car gets built and shipped before our cruising season which is rapidly approaching. If it's OK with you gals and guys, I'll keep checking to see if there is progress. Many thanks, in advance.

Bruce M.
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Old 04-21-2014, 11:21 AM
  #6738  
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Originally Posted by eboggs_jkvl
Ummmm guys???

I see the name William working this thread, as a CSR, so "Ladies" might be a wrong choice for the salutation!

Hi William! Keeping busy?

Elmer
Good eye, Elmer! William pops on to assist when Jennie and I are out of the office. He's an excellent resource!

Marissa
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Old 04-21-2014, 11:33 AM
  #6739  
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Hi there.. Checking on RQCBDN in FL. Thanks!
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Old 04-21-2014, 11:43 AM
  #6740  
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Originally Posted by BMadden
Thanks for the heads up. I'm going to call my dealer now and get the order #, then I'll post back here with it.
Hi there,

Shoot us a PM with your order number as soon as you get it! We'll take a look at where you're at.

Marissa
Chevrolet Customer Care
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