Chevrolet Customer Service order tracking thread
03-13-2014, 09:34 AM
#4801
Intermediate
Member Since: Jun 2013
Posts: 44
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the salesman called yesterday and said he wanted another $3000 , i said no, this is five days after putting the deposit down and agreening to the price,, what kind of a business are you guys running anyway,,, he said he would send my deposit back looks like i might be not getting a new stingray help !!!!!!!!!!!!!!
03-13-2014, 09:38 AM
#4802
Race Director
Member Since: Mar 2002
Location: Retired Suffolk County Police Dept NY South Carolina
Posts: 14,611
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I will shorten up a long story.
Early Nov I ordered a C7 convertible
RKGCHD SC dealer
Then a few weeks later in late Nov I switched to a coupe
CRMDN5X same SC dealer
A few days ago ago when I checked the Chevy web site below I discovered that both orders are still in the system
http://www.chevrolet.com/order-tracking.html
I informed my salesmen that it seems that my original order was not canceled and both orders were still in the system. I told him that at this point I would be willing to take whichever car that would be available the soonest. I was also concerned about the price increase and told the dealer I may want to add an additional option but I did not want it to have any effect on my grandfather in pre March 3rd price, and if changing anything would lose my place in line or it change the price to the March 3rd increase I did not want to change anything.
Last time I checked on this thread CRMDN5X was still at 1100
I have not had any update from my dealer but when I checked the Chevy tracking site last Tuesday I got this message for CRMDN5X
Sorry, the order information you entered did not match any results in our system. Please try again or contact your dealer to verify your information
Does this mean that the order for the coupe no longer a valid order?
Would you please let me know if the coupe order has been dropped from the system and please confirm that I have a valid order for something be it coupe or convertible at the pre March 3rd price?
Early Nov I ordered a C7 convertible
RKGCHD SC dealer
Then a few weeks later in late Nov I switched to a coupe
CRMDN5X same SC dealer
A few days ago ago when I checked the Chevy web site below I discovered that both orders are still in the system
http://www.chevrolet.com/order-tracking.html
I informed my salesmen that it seems that my original order was not canceled and both orders were still in the system. I told him that at this point I would be willing to take whichever car that would be available the soonest. I was also concerned about the price increase and told the dealer I may want to add an additional option but I did not want it to have any effect on my grandfather in pre March 3rd price, and if changing anything would lose my place in line or it change the price to the March 3rd increase I did not want to change anything.
Last time I checked on this thread CRMDN5X was still at 1100
I have not had any update from my dealer but when I checked the Chevy tracking site last Tuesday I got this message for CRMDN5X
Sorry, the order information you entered did not match any results in our system. Please try again or contact your dealer to verify your information
Does this mean that the order for the coupe no longer a valid order?
Would you please let me know if the coupe order has been dropped from the system and please confirm that I have a valid order for something be it coupe or convertible at the pre March 3rd price?
Last edited by 2 Ag R8Cs; 03-13-2014 at 10:03 AM.
03-13-2014, 12:51 PM
#4807
I apologize if we missed you! You are at 1100 - Preliminary Order Accepted. Your order is in our system!
Marissa
Chevrolet Customer Care
03-13-2014, 12:52 PM
#4808
03-13-2014, 12:55 PM
#4809
03-13-2014, 12:58 PM
#4810
03-13-2014, 01:00 PM
#4811
Safety Car
03-13-2014, 01:04 PM
#4812
3400 means you are one step before produced, and at this point may not receive a TPW. Have no fear, not all orders receive one! We do not have an ETA of when should expect delivery, as you you have not been produced or shipped. Keep checking in with us, we'll do our best to answer all your questions!
Marissa
Chevrolet Customer Care
03-13-2014, 01:10 PM
#4814
03-13-2014, 01:14 PM
#4815
You have been produced, and are currently at 4D00-Vehicle on Hold. Please private message us with your order number, and we will provide your VIN and build date.
Marissa
Chevrolet Customer Care
03-13-2014, 02:08 PM
#4818
