Chevrolet Customer Service order tracking thread

Closed Thread Subscribe

Thread Tools

Search this Thread

03-12-2014, 12:20 PM

#4721

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,594

Likes: 0

Received 687 Likes on 510 Posts

Quote:

Originally Posted by Old-Timer

Could you check on RNQB2N Fl. Tks Bob

Hi Bob,

We are showing you as 1100-Preliminary Order Accepted. Hopefully, we see a change soon!

Marissa
Chevrolet Customer Care

03-12-2014, 12:22 PM

#4722

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,594

Likes: 0

Received 687 Likes on 510 Posts

Quote:

Originally Posted by Foozer

Called my dealer today for an ETA and it was already there today at 6pm. Built 03/01/2014 and delivered to Ft. Lauderdale, FL today (03/07/2014). Get to pick her up hours from now! Awesome turn around time.

Thank you Marissa and GM Customer Service for all the speedy updates.

-Mike

Great Mike! I hope you were able to enjoy your C7 over the weekend!

Marissa
Chevrolet Customer Care

03-12-2014, 12:26 PM

#4723

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,594

Likes: 0

Received 687 Likes on 510 Posts

Quote:

Originally Posted by onthebottom

Hi Marissa,

I have a TPW of 3/10 (here we go), on order RPPTQ2 - OH, can you give me (or when can you give me) an estimated build date/vin.

Thanks

Greg

Hi Greg,

Same TPW, with an event code of 3400 - Broadcast. No build date or VIN yet, but you are getting close!

Marissa
Chevrolet Customer Care

03-12-2014, 12:29 PM

#4724

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,594

Likes: 0

Received 687 Likes on 510 Posts

Quote:

Originally Posted by Sahuaro3

Marissa:

When you have time could you give me a quick update, RQCBS1.

Thanks so much for your time.

Larry

Hi Larry,

We have you at 1100 - Preliminary Order Accepted, keep checking in with us!

Marissa
Chevrolet Customer Care

03-12-2014, 12:35 PM

#4725

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,594

Likes: 0

Received 687 Likes on 510 Posts

Quote:

Originally Posted by MaineDoc

My order is RQAGVC in ME. The big question is did I get my order accepted before the price increase? I think that I am currently at 3000 but not sure.

Hi there,

Could you please double check your order number? I was unable to pull it up.

Thanks!

Marissa
Chevrolet Customer Care

03-12-2014, 12:37 PM

#4726

Flyingscot

Instructor

Member Since: Dec 2013

Posts: 192

Likes: 110

Received 20 Likes on 15 Posts

Hi Marissa,
Could I have one last update on RNRP0N-Michigan?
Thanks,
Kent

03-12-2014, 12:39 PM

#4727

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,594

Likes: 0

Received 687 Likes on 510 Posts

Quote:

Originally Posted by TRT SR

Order # RPHHCX from Michigan. Thanks!

Hi there!

We have you at 1100 - Preliminary Order Accepted, please keep checking back!

Marissa
Chevrolet Customer Care

03-12-2014, 12:48 PM

#4728

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,594

Likes: 0

Received 687 Likes on 510 Posts

Quote:

Originally Posted by go4kj

Hi Marissa

Could you check on order # RPKMHG when you get a chance.

Thanks.

Hi there,

You have been produced, and you are currently at 4200-Shipped. Hopefully, it won't be long now!

Marissa
Chevrolet Customer Care

03-12-2014, 12:53 PM

#4729

scottthej

Cruising

Member Since: Sep 2013

Posts: 11

Likes: 0

Received 0 Likes on 0 Posts

Would you please check #RPVNGX Ohio,
Thank you, Scott

03-12-2014, 12:55 PM

#4730

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,594

Likes: 0

Received 687 Likes on 510 Posts

Quote:

Originally Posted by martyj

Hi Marissa,

Looks like my Laguna Blue Z51 Vert was produced last week.

Can you please check to see if the status code has been updated and if it has shipped? Cleveland, Ohio

Thank you for all of your hard work and help!

Marty

Hi Marty,

As of 3/11/14 you have moved to 4200-Shipped, and are currently traveling by truck!

Marissa
Chevrolet Customer Care

03-12-2014, 12:58 PM

#4731

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,594

Likes: 0

Received 687 Likes on 510 Posts

Quote:

Originally Posted by Flyingscot

I have private messaged you, but you have not responded. Not good for me. You there Marissa or is it Jennie now?

Hi Flyscot,

Our apologies for the delay, I was out of the office. Check your inbox, I know I sent one yesterday!

Marissa
Chevrolet Customer Care

03-12-2014, 01:01 PM

#4732

Rossi6998

Drifting

Member Since: Oct 2009

Location: Whittier CA

Posts: 1,599

Likes: 20

Received 21 Likes on 16 Posts

Quote:

Originally Posted by Rossi6998

Hi Marrisa,

Can I get an update on RNTWM8 - California.

Thanks
John

Hi Marrisa,

Please don't forget my update (RNTWM8 - California). I know you are getting a lot of requests and pumping them out as fast as possible. Thank you for everything...

03-12-2014, 01:05 PM

#4733

Waytofastvette2006

Le Mans Master

Member Since: Aug 2006

Location: Michigan

Posts: 5,832

Likes: 0

Received 5 Likes on 5 Posts

Quote:

Originally Posted by Chevy Cust Svc

Hey Waytofastvette2006,

As of 3/12 your event code is 4200- Vehicle Shipped. This one is pretty self-explanatory, congratulations!!

Jennie R.
Chevrolet Customer Care

Thank you thank you thank you !

Seriously doing the happy dance right now

We're taking its straight to Florida from Michigan for vacation. So glad it's going to be here on time otherwise we would have take our toyota yaris 2500 miles. Much rather drive a new c7

03-12-2014, 01:11 PM

#4734

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,594

Likes: 0

Received 687 Likes on 510 Posts

Quote:

Originally Posted by Vette_It_be

Marissa:

Good morning. Any updates on Order No. RPDRFN?

Thank you.

Hi there,

We have you at 4200-Shipped, and it is traveling to you via rail. Have a great day!

Marissa
Chevrolet Customer Care

03-12-2014, 01:16 PM

#4735

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,594

Likes: 0

Received 687 Likes on 510 Posts

Quote:

Originally Posted by Crossed Flags Fan

Hi I think you may have skipped over my Friday request - can you please look this up, thanks

Sorry about that!

You have been produced, and are currently at 4B00-Bayed. Please private message for your VIN and build date!

Marissa
Chevrolet Customer Care

03-12-2014, 01:21 PM

#4736

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,594

Likes: 0

Received 687 Likes on 510 Posts

Quote:

Originally Posted by Bee attack

Hi Marissa, not to be a pest maybe you miss place my followup RPJD26, thanks for all your hard work.

Hi there,

You're not being a pest, I do have you in my rotation today! You are currently at 3400 - Broadcast, with a TPW of 3/10/14.

Marissa
Chevrolet Customer Care

03-12-2014, 01:24 PM

#4737

aquavettes

Racer

Member Since: Feb 2001

Location: Fishers IN

Posts: 446

Likes: 222

Received 55 Likes on 31 Posts

Quote:

Originally Posted by Chevy Cust Svc

Hey Aquavettes,

As of 3/12 your event code is 3000- Accepted by Production Control. This is the halfway point, congrats!

Jennie R.
Chevrolet Customer Care

Thank you Jennie, good to know things are moving along.

03-12-2014, 01:26 PM

#4738

petemoss

Instructor

Member Since: Jan 2012

Location: Cranford NJ

Posts: 154

Likes: 1

Received 1 Like on 1 Post

Hi Marissa, could you check on RPNZGD from NJ ordered 2/1/2014.

Thanks again for all your help.

Jim

03-12-2014, 01:28 PM

#4739

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,594

Likes: 0

Received 687 Likes on 510 Posts

Quote:

Originally Posted by ZEEGS

Marrisa
Do I have a build date or VIN yet for RNHMHR in SC?
Thanks

Hello,

Not just yet! We have you at 3400-Broadcast, with this as your target production week. Hopefully it is produced soon!

Marissa
Chevrolet Customer Care

03-12-2014, 01:33 PM

#4740

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,594

Likes: 0

Received 687 Likes on 510 Posts

Quote:

Originally Posted by ddacunha

Can anyone check on the status of RKNWNR from Pa

Sure we can!

Good news, you have been produced, and are currently at 4D00 - Vehicle on Hold. Please private message us for your VIN and build date.

Marissa
Chevrolet Customer Care