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Chevrolet Customer Service order tracking thread

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Old 03-09-2014, 09:36 PM
  #4521  
Ronbear
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Hi Marissa Happy Monday
How we doing on RQRJRN? Thanks, Ron

Last edited by Ronbear; 03-10-2014 at 12:19 PM. Reason: Mispelled
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Old 03-09-2014, 10:22 PM
  #4522  
AlexMartinez
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RQNMWQ
Quebec,canada
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Old 03-09-2014, 10:30 PM
  #4523  
jdf14
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Default RQMFF6-3000 Accepted

Originally Posted by Chevy Cust Svc
Hi Joe,

We have you listed as 3000-Accepted by Production Control, without a TPW. Keep checking in, you're on the right track!

Marissa
Chevrolet Customer Care
Hi Marissa,
Thanks, my wife and I are so excited.
We were at 3000 last week, can you advise where the order stands now?
thank you for all you do.
Regards,
Joe
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Old 03-10-2014, 08:06 AM
  #4524  
salty4728
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Originally Posted by Chevy Cust Svc
Hi there,

We have you listed as 3000-Accepted by Production. Check back again soon!

Marissa
Chevrolet Customer Care
Hi Marissa, Any movement on RGTQ6T NJ. Thank you
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Old 03-10-2014, 09:01 AM
  #4525  
martyj
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Default Rmcgtr

Hi Marissa,

Looks like my Laguna Blue Z51 Vert was produced last week.

Can you please check to see if the status code has been updated and if it has shipped? Cleveland, Ohio

Thank you for all of your hard work and help!

Marty
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Old 03-10-2014, 09:22 AM
  #4526  
T&J
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Good morning,

Do you by any chance see our CRM Z51 on the line?

RNVH53 is waiting to be born this week all of the parts are quivering in the boxes waiting.

Can you tell we can't wait!! Please update us.
Thanks Marissa
Jody
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Old 03-10-2014, 09:46 AM
  #4527  
petemoss
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Default Waiting for my C7 to go to 2000!!

Need advice here. I ordered my Z51 Coupe on 2/1/2014. It is still at 1100. I went to my dealer to bust chops on Saturday on not at least being at 2000. He tells me he has an allocation for (3) C7’s and that 2 are coupes. Also tells me there is no different in having an allocation for a Z51 or base coupe as both are just based on the same allocation. He told me that the national production of Z51’s was 22 last week. I saw that I was number 1 in his orders of a C7. He is a Phase 2 dealer(not one of the first 900), and said that the Z51 allocations are on a first-in first out basis, and that Phase 1 dealers don’t get preference. He is going to have the regional GM rep give me a call to discuss.
I have a copy of the printout he gave me and based on this document can someone tell me what is going on?
Do you think I have an honest dealership or is he playing games?
Thanks Jim
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C7 stats 3-31-2014.PDF (24.6 KB, 118 views)
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Old 03-10-2014, 11:59 AM
  #4528  
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Hi Marissa,

It has been a while but I know it is very close to arriving at the dealer. Can you check on RMJZPM.

Thanks,

Gary
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Old 03-10-2014, 11:59 AM
  #4529  
keith821
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Hi Marissa, Do you show a TPW yet for RFRW4C from Connecticut yet? My dealer says 3/17. Can you confirm? I am supposed to go watch them build it and would like a little notice to get there. Thank you!!! Keith
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Old 03-10-2014, 12:08 PM
  #4530  
MarshallJCM800
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Hi Marissa,

Another CT guy here hoping for good news on RQJB73!!
Have I left the 1100 Starting Block yet?

Thanks much,
Mitch
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Old 03-10-2014, 12:09 PM
  #4531  
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Marissa,

I'm a little confused. My forum dealer says I'm still at 1100 while the Chevrolet Order Tracking site lists me as queued for production. Which might be closer to the right status. Thanks for all you do.

RQRKPC from Michigan

Bob
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Old 03-10-2014, 12:21 PM
  #4532  
C7Joy
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Default Shoe's on the other foot...

Hi Marissa,

For once I am able to give YOU and event code! I want to report that RNSBW7 is now a "6000" and safely home! Thank you sincerely for all you did to make my journey through the process, and that of so many others, much more comfortable. Keep up your great work!

Thanks also to the Mod's for setting up this thread and service!

Bob

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Old 03-10-2014, 12:41 PM
  #4533  
Corvette Ole
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An update please on RQJJ2B Thanks
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Old 03-10-2014, 01:15 PM
  #4534  
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Good afternoon,
How is the status of RNQK5W
Thank you
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Old 03-10-2014, 01:22 PM
  #4535  
Highway 61
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Good afternoon Marissa,

Any updates on Order #RQFZK9 for MN this week? Thank you.

-Jeff
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Old 03-10-2014, 01:25 PM
  #4536  
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Hello,

Just stopped in to see if any updates on RQJN9S, GA.

Thanks in advance.
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Old 03-10-2014, 01:43 PM
  #4537  
Highway 61
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Originally Posted by petemoss
Need advice here. I ordered my Z51 Coupe on 2/1/2014. It is still at 1100. I went to my dealer to bust chops on Saturday on not at least being at 2000. He tells me he has an allocation for (3) C7’s and that 2 are coupes. Also tells me there is no different in having an allocation for a Z51 or base coupe as both are just based on the same allocation. He told me that the national production of Z51’s was 22 last week. I saw that I was number 1 in his orders of a C7. He is a Phase 2 dealer(not one of the first 900), and said that the Z51 allocations are on a first-in first out basis, and that Phase 1 dealers don’t get preference. He is going to have the regional GM rep give me a call to discuss.
I have a copy of the printout he gave me and based on this document can someone tell me what is going on?
Do you think I have an honest dealership or is he playing games?
Thanks Jim
Jim,

The Z51 are a constraint item at this time. I ordered my base model from a Phase 1 dealer just a few weeks ago. I was #11 on their list with 8 of them being for Z51's. I have already moved to 3000 and bypassed 7 of the waiting Z51's orders who have been waiting a lot longer than you. Remove the Z51 and you will get built very soon, other wise you will just have to be very patience.

Good luck
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Old 03-10-2014, 01:48 PM
  #4538  
mazdeuce
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Good morning Marissa,
This is my production week. Should I ask you every single day about order RPQPR1 in Oklahoma? It's a very exciting week.
Thank you.
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Old 03-10-2014, 02:08 PM
  #4539  
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Default Z51 Order

Originally Posted by Highway 61
Jim,

The Z51 are a constraint item at this time. I ordered my base model from a Phase 1 dealer just a few weeks ago. I was #11 on their list with 8 of them being for Z51's. I have already moved to 3000 and bypassed 7 of the waiting Z51's orders who have been waiting a lot longer than you. Remove the Z51 and you will get built very soon, other wise you will just have to be very patience.

Good luck
Hi - I ordered my Z51 on 1/14 still at 1100. Glad I still have my C6.
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Old 03-10-2014, 02:12 PM
  #4540  
just not right
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Happy Monday!
If I could get this weeks status please.... RQGHMT & RPZJ3P NC orders
Thanks in advance, Rob

Last edited by just not right; 03-10-2014 at 02:49 PM.
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