Chevrolet Customer Service order tracking thread

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02-14-2014, 04:24 PM

#3461

Chevy Cust Svc

Race Director

Member Since: Mar 2010

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Quote:

Originally Posted by Eodgunny

Happy Valentines Day Marissa!

Are we at 3400 yet? RKKS0Z in KY

Have a great weekend,

Hal

Hi Hal,

Happy Valentines to you! You are at 3400-Broadcast, TPW 2/24/14.

Marissa
Chevrolet Customer Care

02-14-2014, 04:24 PM

#3462

Mike14

Intermediate

Member Since: Dec 2013

Location: Littleton

Posts: 35

Likes: 2

Received 5 Likes on 3 Posts

Quote:

Originally Posted by Chevy Cust Svc

Hi Mike,

We have you at 3300-Scheduled for Production. We don't have an ETA of when it will be completed, just keep checking in with us as our system does update daily.

Marissa
Chevrolet Customer Care

Thanks for the update. The anticipation grows! Since this is my first vette can you tell me what the Broadcast and TPW terms mean? Trying to get into the lingo but need a little assistance.

Thanks again,

Mike

02-14-2014, 04:35 PM

#3463

Chevy Cust Svc

Race Director

Member Since: Mar 2010

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Quote:

Originally Posted by mazdeuce

RPQPR1 in Oklahoma
Word on the street is that I have a production week?
That would be very cool.

You heard right, you have a target production week of 3/10/14. You are currently at 3000-Accepted by Production Control.

Marissa
Chevrolet Customer Care

02-14-2014, 04:38 PM

#3464

gtmless

3rd Gear

Member Since: Oct 2013

Location: NJ

Posts: 3

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Marissa, I live in NJ, my order # RMXCQM was accepted by production control on 2/4/14 is there any update thanks, Tom

Last edited by gtmless; 02-16-2014 at 09:14 AM. Reason: state

02-14-2014, 04:47 PM

#3465

BretSmith

Heel & Toe

Member Since: Feb 2014

Posts: 23

Likes: 0

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Quote:

Originally Posted by Chevy Cust Svc

Hi Bret!

You are at 4D00-Vehicle on Hold. Good news, you do have a VIN!

VIN: 1G1YK2D76E5115527
Build date: 2/13/14

Marissa
Chevrolet Customer Care

Thank you so much. Hopefully it won't be long now.

02-14-2014, 04:55 PM

#3466

Chevy Cust Svc

Race Director

Member Since: Mar 2010

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Quote:

Originally Posted by Hgar99

Ohio, ordered 12/13 RMBF7C

Thanks,

Hello,

You are at 3400-Broadcast, with a TPW of 2/17/14. Keep checking back with us!

Marissa
Chevrolet Customer Care

02-14-2014, 04:58 PM

#3467

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,584

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Quote:

Originally Posted by AWS

Good afernoon Marissa. Is there any update to my order, RNKSR9? Also, when will a VIN be given to my car?

Thanks,
Tony

Hi Tony,

You are at 3300-Scheduled for Production, and you have a TPW of 2/24/14. You will receive your VIN once your car hits produced.

Marissa
Chevrolet Customer Care

02-14-2014, 05:01 PM

#3468

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,584

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Quote:

Originally Posted by theDRisin

When you get a chance, can you please confirm a TPW of 3/3 on order RDGXSN in Mo for me?

Thanks!

Hi there,

I can confirm you have a TPW of 3/3/14, you have also moved to 3100-Available to Sequence.

Marissa
Chevrolet Customer Care

02-14-2014, 05:04 PM

#3469

Chevy Cust Svc

Race Director

Member Since: Mar 2010

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Quote:

Originally Posted by TXSB

Hello, could you please check
RPPVX0 TX

Thank you, Scott

Hi Scott,

You are at 1100-Preliminary Order Accepted. Keep checking in!

Marissa
Chevrolet Customer Care

02-14-2014, 05:07 PM

#3470

Chevy Cust Svc

Race Director

Member Since: Mar 2010

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Quote:

Originally Posted by keith821

I have been on order since 8/21/13 and am trying to get info on a production date. Order number is RFRW4C from a Connecticut dealer. Z-51 convertible.

Hi Keith,

We have you listed as 1100-Preliminary Order Accepted. If this doesn't sound right, we definitely recommend double checking with your dealer.

Marissa
Chevrolet Customer Care

02-14-2014, 05:14 PM

#3471

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,584

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Quote:

Originally Posted by s4d1k

Hi Marissa,
Please check order RPJWJN in NH
Thanks!
Daniel

Hi Daniel,

We have you listed as 3000-Accepted by Production Control, and you have a TPW of 3/10/14.

Marissa
Chevrolet Customer Care

Last edited by Chevy Cust Svc; 02-14-2014 at 05:17 PM.

02-14-2014, 05:52 PM

#3472

BretSmith

Heel & Toe

Member Since: Feb 2014

Posts: 23

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Quote:

Originally Posted by Chevy Cust Svc

Hi Warren,

You were produced yesterday (2/13/14)! You're currently at 4D00-Vehicle on Hold. Message me for your VIN!

Marissa
Chevrolet Customer Care

Looks like we have same build date and both at 4D00. I wonder if this is normal or if we have a QC issue.

02-14-2014, 06:41 PM

#3473

TopBeer

Racer

Member Since: Jan 2014

Posts: 317

Likes: 2

Received 80 Likes on 39 Posts

Looks like they updated my order, wondering if there has been movement or something?

RNNMS6 Tx

Please tell me something is happening with my order...

Thanks,
Eric

02-14-2014, 07:04 PM

#3474

1SG

Pro

Member Since: Aug 2001

Location: Chambersburg PA

Posts: 626

Likes: 1

Received 4 Likes on 3 Posts

Hi Marissa,

RPMK50

Thank You

Cal

02-14-2014, 07:57 PM

#3475

AWS

Heel & Toe

Member Since: Oct 2013

Posts: 19

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Received 0 Likes on 0 Posts

Quote:

Originally Posted by Chevy Cust Svc

Hi Tony,

You are at 3300-Scheduled for Production, and you have a TPW of 2/24/14. You will receive your VIN once your car hits produced.

Marissa
Chevrolet Customer Care

Thank you Marissa!!!