Chevrolet Customer Service order tracking thread
02-04-2014, 04:15 PM
Race Director
Member Since: Jul 2010
Location: Upstate NY
Posts: 10,548
Quote:
Originally Posted by
Chevy Cust Svc
Hi Bob,
Hope you are doing well! We have you listed as 3300-Scheduled for Production, with a TPW of 2/17/14.
I hope this is good news!
Marissa
Chevrolet Customer Care
You bet it is young lady! -- Thanks for being there for us!!
02-04-2014, 04:15 PM
Race Director
Member Since: Mar 2010
Posts: 15,584
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Quote:
Originally Posted by
ebaranski
Hi Marissa,
I received my order number today, RPQWMK, from my dealer in Ohio.
The chevy tracking site has no record of this number. Can you check it for me?
Thanks
We see you in there! Right now, you are at 1100-Preliminary Order Accepted.
Marissa
Chevrolet Customer Care
02-04-2014, 04:18 PM
Race Director
Member Since: Mar 2010
Posts: 15,584
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Quote:
Hi Marissa,
Please check order RNVH53 in AZ
Thanks
Jody
Hi Jody,
We have you listed as 2000-Accepted by GM. Keep checking in with us!
Marissa
Chevrolet Customer Care
02-04-2014, 04:20 PM
Race Director
Member Since: Mar 2010
Posts: 15,584
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Quote:
Originally Posted by
onthebottom
Rpptq2 ohio please.
Hello!
You are at 2000-Accepted by GM. Keep checking in with us!
Marissa
Chevrolet Customer Care
02-04-2014, 04:25 PM
Pro
Member Since: Aug 2013
Posts: 698
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Quote:
Originally Posted by
Chevy Cust Svc
Hello!
You are at 2000-Accepted by GM. Keep checking in with us!
Marissa
Chevrolet Customer Care
Thanks Marissa, just did the dance
02-04-2014, 04:50 PM
Instructor
Member Since: Jan 2013
Posts: 122
Quote:
Originally Posted by
Chevy Cust Svc
Hi Dave,
We have you listed as 3300-Scheduled for Production. Hopefully, the next time we talk you'll be produced!
Marissa
Chevrolet Customer Care
thanks for the info dave
02-04-2014, 05:03 PM
Cruising
Member Since: Jan 2014
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Marissa
Please check on rnfg3x...oh
Thanks
02-04-2014, 05:04 PM
Heel & Toe
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Quote:
Originally Posted by
Chevy Cust Svc
Hi Tony,
You are not looking in the wrong place! We are here now! I have looked up your order, and we do not have it on hold. We are showing it as 3000-Accepted by Production Control. According to our system, it appears that your order is right on track.
Marissa
Chevrolet Customer Care
Good afternoon Marissa. Any update/progress on my order?
02-04-2014, 05:54 PM
Intermediate
Member Since: Mar 2013
Location: PA
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Would you please check on order RJWF4H in PA
02-04-2014, 06:14 PM
Instructor
Member Since: Feb 2014
Location: Houston Texas
Posts: 120
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Just put my order in! RPFJMK from Texas. Dealer said it was at 2000 and tonight it might go to 3000. Fingers crossed. Marissa any input would be greatly appreciated!
02-04-2014, 06:22 PM
Intermediate
Member Since: Feb 2005
Location: Melbourne FL
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Hi Marissa,
Dealer called and said he had allocation so we placed our order this morning!
RPQWRD FLORIDA
Z51 Coupe, Torch Red/Adrenaline Red, 2LT, Mag Ride, NPP Exhaust, Nav, Auto
We're pretty excited, thanks for all your help,
Ron & Laureen
Melbourne, FL
02-04-2014, 06:32 PM
Race Director
Member Since: Mar 2010
Posts: 15,584
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Quote:
Originally Posted by
Eodgunny
Thank you Marissa! =)
You are welcome Hal!
Marissa
Chevrolet Customer Care
02-04-2014, 06:33 PM
Race Director
Member Since: Mar 2010
Posts: 15,584
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Quote:
Originally Posted by
14 Stingray
Marissa,
If you don't mind, my order is RPDZ2S, Louisiana
Last update was 3000 with a TPW of 2/24.
Is this still current?
Thanks,
Ken Turner
Hi Ken,
We still have you at 3000, with TPW of 2/24. Hopefully we will see movement again soon!
Marissa
Chevrolet Customer Care
02-04-2014, 06:36 PM
Race Director
Member Since: Mar 2010
Posts: 15,584
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Quote:
Originally Posted by
onthebottom
Thanks Marissa, just did the dance
WOO WOO!!! Doing a dance is definitely a good sign!
Marissa
Chevrolet Customer Care
02-04-2014, 06:37 PM
Race Director
Member Since: Mar 2010
Posts: 15,584
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Quote:
Originally Posted by
1955nomad
thanks for the info dave
You are welcome Dave!
Marissa
Chevrolet Customer Care
02-04-2014, 06:40 PM
Pro
Member Since: Oct 2008
Location: Michigan Thumb
Posts: 569
Can I get a check on RPKR9Z in MI please?
Thanks,
Mark
02-04-2014, 06:40 PM
Race Director
Member Since: Mar 2010
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Quote:
Marissa,
Does anything happen codewise between a TPW being assigned and the actual start of production or should I just sit on my hands so I don't use the computer to bother you?
Hi es,
You'll likely move to 3300, then 3400 before your TPW. You don't need to sit on your hands!
Marissa
Chevrolet Customer Care
02-04-2014, 06:58 PM
Melting Slicks
Member Since: Sep 2013
Location: Long Island New York
Posts: 2,299
Hi Marissa,
I'll try again as I didn't see a response.
I have order RNSCQF from NH.
Thanks.
02-04-2014, 07:27 PM
Navigator
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Hi Marissa, any update on RNHXG4 would be appreciated Thanks, Warren
02-04-2014, 07:53 PM
Intermediate
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Hi Marissa,
Please check order RPJWJN in NH
Thanks!
Daniel