Chevrolet Customer Service order tracking thread

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01-29-2014, 03:49 PM

#2761

Chevy Cust Svc

Race Director

Member Since: Mar 2010

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Quote:

Originally Posted by Thepiazza

Good morning Marissa,
I just wanted to look into a rumor I heard yesterday, which was GM does all their "Preferencing" on Tuesdays. From what I understand this is when GM accepts
my order from the dealer as long as they have an allocation. I'm hoping you can comment on this.
#RPDB3J FLA.
Thanks Chris

Hi Chris,

Our system updates on a daily basis, and your event code can change at any time. We cannot say when you will be accepted or on what day, all we ask is you continue to check in with us. As of right now, we still have you listed as 1100-Preliminary Order Accepted.

Marissa
Chevrolet Customer Care

01-29-2014, 03:53 PM

#2762

Chevy Cust Svc

Race Director

Member Since: Mar 2010

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Quote:

Originally Posted by c6miller

Hi Marissa; May I please have an update on RNJQVZ, Georgia. Thank you, Peter

Hi Peter,

We have you listed as 3000-Accepted by Production Control! Keep checking back, and we will continue to update you!

Marissa
Chevrolet Customer Care

01-29-2014, 03:55 PM

#2763

Chevy Cust Svc

Race Director

Member Since: Mar 2010

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Quote:

Originally Posted by cardude4

Marissa, please check RJXDZG louisana Thanks

Hi Cardude,

You are at 3300-Scheduled for Production. You're on your way, keep checking back.

Marissa
Chevrolet Customer Care

01-29-2014, 03:57 PM

#2764

Chevy Cust Svc

Race Director

Member Since: Mar 2010

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Quote:

Originally Posted by 14 Stingray

My order went in this past Friday, and was 1100, and the status on the Chevrolet Order Tracking site today updated to Queued for Production. Their person on the chat said I am at 3000 with no TPW yet. Does the TPW come at 3300 or 3400?

Thanks for your efforts Marrisa

RPDZ2S Louisiana

Hello,

I can confirm you are at 3000-Accepted by Production Control, and you do not have a TPW. Not all orders are assigned one, and if they are it will show up t 3000 or 3300.

Hope this answers your question!

Marissa
Chevrolet Customer Care

01-29-2014, 03:59 PM

#2765

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,584

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Quote:

Originally Posted by UNIVACER

Good morning,

Hoping for some good news on RKVMHG, NE. TPW was 1/20. Has it happened yet?

Many Thanks,
Russ

Hi Russ,

The day has finally come, you've been produced!

Build Date: 1/28/14
VIN: 1G1YK2D78E5113746

Marissa
Chevrolet Customer Care

01-29-2014, 03:59 PM

#2766

bennsdb

Instructor

Member Since: Sep 2013

Location: Mississippi

Posts: 120

Likes: 0

Received 1 Like on 1 Post

Hello

Would you please check on order RMSCMT LA please? TPW was scheduled for this week.

Thanks,

Stephen

01-29-2014, 04:01 PM

#2767

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,584

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Quote:

Originally Posted by ntonkin

RKCTRP from Wisconsin

Hello!

We have you listed as 1100-Preliminary Order Accepted. Check back with us soon!

Marissa
Chevrolet Customer Care

01-29-2014, 04:02 PM

#2768

tigger47

Intermediate

Member Since: Dec 2013

Location: Valencia CA

Posts: 30

Likes: 0

Received 4 Likes on 3 Posts

Marissa,

My order was placed in Sept. and still at 1100. Order number RHJWQX. I assumed the Z51constraints were slowly being lifted.

Joe

01-29-2014, 04:02 PM

#2769

Chevy Cust Svc

Race Director

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Quote:

Originally Posted by Old-Timer

Thank you for checking on my Stingray RNQB2N FL.

Hi Old-Timer,

You are at 1100-Preliminary Order Accepted. Let us know when you'd like your next update!

Marissa
Chevrolet Customer Care

01-29-2014, 04:04 PM

#2770

Chevy Cust Svc

Race Director

Member Since: Mar 2010

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Quote:

Originally Posted by C. Harold

Thanks for the update Marissa. Its been a week and I was hoping you could give me another update please. Thanks

Gladly!

In order to do so, please provide your order number. I'll check it as soon as possible!

Marissa
Chevrolet Customer Care

01-29-2014, 04:07 PM

#2771

DSC9254

Advanced

Member Since: Jan 2014

Posts: 51

Likes: 0

Received 2 Likes on 2 Posts

Hi could you please check on RNHRRB? Thank you!!

01-29-2014, 04:24 PM

#2772

olyeller

Heel & Toe

Member Since: Aug 2007

Posts: 21

Likes: 1

Received 0 Likes on 0 Posts

Quote:

Originally Posted by Chevy Cust Svc

Hi Ron,

Your vehicle is at 4D00-Vehicle on Hold. You were produced on 1/28/14, and have a VIN of 1G1YM3D78E5400097.

Marissa
Chevrolet Customer Care

01-29-2014, 04:25 PM

#2773

olyeller

Heel & Toe

Member Since: Aug 2007

Posts: 21

Likes: 1

Received 0 Likes on 0 Posts

Quote:

Originally Posted by Chevy Cust Svc

Hi Ron,

Your vehicle is at 4D00-Vehicle on Hold. You were produced on 1/28/14, and have a VIN of 1G1YM3D78E5400097.

Marissa
Chevrolet Customer Care

01-29-2014, 04:28 PM

#2774

ronvenna

Instructor

Member Since: Nov 2013

Posts: 203

Likes: 0

Received 25 Likes on 5 Posts

Would love to get an update on RNTV5B.

Thanks
- Rohan

01-29-2014, 06:01 PM

#2775

chase_drive

Pro

Member Since: Dec 2004

Location: St. Louis MO

Posts: 549

Likes: 5

Received 73 Likes on 18 Posts

Any good news on RNVRM2

Thanks!!

Frank

01-29-2014, 06:03 PM

#2776

C. Harold

Intermediate

Member Since: Jan 2014

Location: St. Gabriel La.

Posts: 34

Likes: 0

Received 0 Likes on 0 Posts

Quote:

Originally Posted by Chevy Cust Svc

Gladly!

In order to do so, please provide your order number. I'll check it as soon as possible!

Marissa
Chevrolet Customer Care

Ooops sorry the number is RNVMSF, La. THanks

01-29-2014, 07:58 PM

#2777

Cryokid

Intermediate

Member Since: Oct 2013

Location: Plainfield Illinois & Chandler Arizona

Posts: 46

Likes: 1

Received 0 Likes on 0 Posts

Can you provide me with my status for order RMDPKP from Illinois?

01-29-2014, 09:31 PM

#2778

kenmont05

Intermediate

Member Since: Apr 2011

Location: SLC UT

Posts: 26

Likes: 1

Received 2 Likes on 1 Post

Hi Marissa,
I'd like an update on RMPS5V please. It had a TPW Of 1/26/14 and am wondering if it's on schedule....
Thanks,
Ken

01-29-2014, 11:00 PM

#2779

Old-Timer

Advanced

Member Since: Sep 2006

Location: Deland Florida

Posts: 88

Likes: 234

Received 7 Likes on 6 Posts

Need an update on my Stingray RNQB2N Florida tks

01-29-2014, 11:55 PM

#2780

stgermain

Advanced

Member Since: Dec 2013

Location: harvey louisiana

Posts: 85

Likes: 0

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Please check my order rmkd9f LA. my car was produced 1/17 see if it left yet I was at 4d00
THANKS KEPT UP THE GOOD WORK MARISSA