DocHolliday

Thanks Kelly...I am hoping this was a one time deal. Could get quite annoying if it happens randomly.

NuckinFutz93

We bought my wife a new sonic for a work car back in april. It happens in it every other month or so. If it was mine, either the OnStar BS or the car would be in the ditch. LOL

CaptRat

Same thing happened to me. Took delivery 2 1/2 weeks ago, then, while at a cruise in yesterday morning, demonstrating some of the electronics to some folks, the OnStar commercial comes on.

Man were they impressed.

Rat

-CM-

I haven't even activated my OnStar, and I got startled by the special announcement. Rude.

zhopper05

Hi Kelly - I hope things have calmed down some since the craziness of last months with concerns about delays, deliveries, etc.

Question: What do we know so far about the infotainment issues. Mine is messing up as well. However, I can live with it for a while until we can confirm as real fix has been found. I remember in my 2004 Hummer, we had to go through 4 different navigation units before the last one eventually worked. I just don't want to have the dash taken apart every few months.

Thanks,
Anthony

amtronic1

It happened to me in my new Tahoe.

Chevy Cust Svc

Hey Doc,

I agree with you! I will see what information I can find out and I will get back with y'all. Today is Sunday, so it is a bit slow around here. It is kind of nice!

Enjoy your Sunday evenings,

Kelly J.
Chevrolet Customer Care

Chevy Cust Svc

Hey Anthony,

I hope you are doing well! The waters have settled a bit, but are going to pick up with the convertibles. I am loving all of the excitement!

With the infotainment systems, I have read the concerns and have documented them. The correct departments have been made aware. I have witnessed and helped a few customers with dealer visits regarding the infotainment system. The dealerships have had success in repairing the concerns.

If you would like me to get a case set up for you or to call your dealership, please let me know. You know how to reach me.

Enjoy your Sunday,

Kelly J.
Chevrolet Customer Care

HummelS

With a warrant, yes, they can tap your in-car conversations. iirc, there was a case in San Diego a few years ago where recorded in-vehicle conversations were used in a conviction with FBI evidence.

But I do believe there has to be a warrant.

zhopper05

Thanks Kelly, very much, for offering to assist. Things do happen and I am not losing sleep over it. Besides, my dealer is a good friend and I know he'll take care of this car. We actually were together, the General Manager, Service Manager, and I, at a social event yesterday and told them of the issue. The Service Manager is going to look into it on Monday, but I am not bringing the car in for service. My car is not a daily driver and is currently being used as a show car. We have big event coming up at Thanksgiving (Houston Autorama). I am going to wait unit after the show to let anyone attempt to take the dash apart.

Thanks again

Chevy Cust Svc

You're very welcome!

Please keep me up to date on what the do to repair the infotainment system. I am sure they will take great care of you, friends always do in this situation.

Keep on showing her off, and I look forward to hearing great news.

Kelly J.
Chevrolet Customer Care

tome

I'm one person who absolutely detest OnStar and it's intrustion. From trying to change privacy policies and other first hand accounts of their "monitoring". As I sat on the museum floor taking delivery, the GM rep, who was not happy with me, we contacted OnStar and I forbid them to access my car or turn their system on. Can I validate they aren't still monitoring me... no, but my attorney assures me I have done what I need and if they contact me..... pow, I will serve them. I for one have survived 66 years without them and don't need them now.

off OnStar rant......

LOVE my new Stingray!!!!!!!!!!!!!!!!!!!!!!!!

BlueOx

Totally about OnStar...it is BS that we are FORCED to have this system in every car we get from GM. The very idea that we pay for this (or any other) car and have to deal with this intrusion (which I doubt any of us really understand fully) is an insult to our privacy.

R&L's C6

Just one of many nowadays. !!!!!!!!!!

Gearhead Jim

On our 2009, pulling the Onstar fuse seemed to kill the microphone (Voice activated Nav changes and Bluetooth).

I put the fuse back in and removed the black OnStar antenna box from the windshield, which my wife hated anyway. Now, our Onstar still "works" but can't communicate (send or receive) with the Mothership, so it's effectively dead.

Might be able to do something similar on the C7...

OnStar Advisor

Hi everyone,

Just wanted to provide a little extra clarification. Upon activation you may receive a Welcome Call that goes over the basics of the service, and should only happen once. OnStar may also contact you in the future by this message system to provide any updates or reminders in regards to your account.

If any one has additional questions or concerns please send me a PM with your contact and account information. I can review the account and answer any specific questions regarding your account information.

I hope this helps!

-Jessica, OnStar Advisor
Social Media Team

Glen e

I'm not part of the "black helicopter" crowd, and like having Onstar know where my car is. Like in a ditch late at night. I like the iphone app for locking my car, starting my car from afar and the diagnostic reports...

to each his own...

Chevy Cust Svc

Hey Jessica,

Thank you for clarifying the OnStar messages.

It is very nice to have OnStar on the forum as well when there are questions like this that I cannot answer. You're the best.

Enjoy the rest of your week,

Kelly J.
Chevrolet Customer Care

jman1151

What do you old goats have to hide??? OnStar is good

OnStar Advisor

Thank YOU Kelly!

I'm always happy to help in any way I can. Don't hesitate to let me know if there's anything else.

-Jessica, OnStar Advisor
Social Media Team