DirectionalMan

Like many others, I also had seemingly unresolvable issues getting my Homelink control programmed until a very friendly lady with Genie helped me solve the problem.

Equipment involved:
*2014 Z51 Stingray with Homelink on sun visor
*Genie PowerMax 1200 garage door opener with Homelink support

I followed the instructions provided on the Homelink website with no success because the sun visor button would never flash rapidly. I also called their support number but could not actually speak to anyone because the only support available for vehicles built after 2003 is a computerized step-by-step walk through which has no way to actually solve a programming problem. I thought this was extremely poor on their part. I attempted programming with & without putting the remote into Intellicode 1 mode with no success either way.

After a few days of frustration I decided to give Genie a call with little hope of success because Homelink is not actually a Genie service. I was able to speak to an actual person , a very friendly and helpful young lady who said she would help me even though Homelink is not actually their service or product. After going through the same steps I did for the previous days without any success again; she asked me to pull the clip off the back of the Genie remote I was using in an attempt to program the sun visor button with and give her the numbers stamped onto it under the spot where the clip goes. After giving these to her she said; "Aw, there's the problem". The last numbers on my Genie are "2.0.3". She then told me she was going to send me a different remote to use in programming the Homelink in my C7 because the original Genie remote roles the Intellicode codes so fast that the sun visor button could not catch it.

So after a few days I got the promised remote (At no charge) and was able to program the sun visor Homelink on the first attempt!

The model number of the remote she sent me is "GITR-3".

C7Z51_2014

Useful information, thank you.

IAmCole

You should put this in the sticky that Talon opened for issues and resolutions :-)

Bill B 1

good to know, you should post this in Talon90's sticky.
"Known issues and resolutions thread".

DirectionalMan

Thanks,
I've included the post in Talon90's Sticky "Known issues and resolutions" thread

hburks

DirectionalMan, thanks for the great writeup. It solved my frustrating problem with my 2005 C6 vs. new garage door opener. Called Genie support, told them what the problem was and the solution based on your writeup. They sent the "slower" remote (free) and it worked the first time. Kudos also to Genie for their customer-friendly support.

ATX-C7

Great cust service. Remind me to buy a Genie next time I need a garage door opener.

Zymurgy

I added a link to this thread in the DIY, FAQ's and TIPS sticky.

KenHorse

I have an older Wayne Dalton unit that isn't one listed as compatible with Homelink. But they do have an adapter (I'm assuming a receiver) that will allow Homelink to work with it. The thing is that they have a separate unit for what they're calling Homelink I or Homelink II.

I see nothing in the C7 manual that tells me which I'm dealing with. Anyone know (assuming II as it's a new model?)

Sallye M

I too have the 2.0.3 Genie remote. Was just on the phone with Genie and they are sending me another remote. I am grateful for the valuable information on this forum!

hburks

Had the same issue with the new 2015 C7 when trying to program the HomeLink visor buttons to operate the Genie door. Using the older "slower" remote solved the problem there too.

Bucknut2006

Odd, but our 2014 Acadia was able to program against the "fast" remote, but couldn't get my car to work. Dug out the 90's remote that came with the Genie unit and magically it started working.

BlueDevilZ51

Does the home link visor work with a craftsman garage door opener as well? Thanks

Boiler_81

Yes, it does with mine

c6miller

I went through the same method except I had to go to Home Depot to get the remote.

dmhines

My garage has original Craftsman garage door opener from when my house was built in 1991 ... C7 Homelink works just fine with it.