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Old 10-07-2013, 08:42 PM   #1
Drake Heminger
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Default My dealer is horrible...

So after finding the sill issue I called customer service and they are handling the issue thankfully and koodos to them... My General Manager Jonathan Pittman calls me and threatens me over the phone because I called customer service to let them know... He told me is going to hold my car and I asked how long and he said as long as he likes.... I will be escalating this with the regional manager
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Old 10-07-2013, 08:43 PM   #2
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Uh...what?
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Old 10-07-2013, 08:45 PM   #3
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Originally Posted by Drake Heminger View Post
So after finding the sill issue I called customer service and they are handling the issue thankfully and koodos to them... My General Manager Jonathan Pittman calls me and threatens me over the phone because I called customer service to let them know... He told me is going to hold my car and I asked how long and he said as long as he likes.... I will be escalating this with the regional manager
Whoa...WTF? Really? So you had not taken delivery yet either?
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Old 10-07-2013, 08:47 PM   #4
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Whoa...WTF? Really? So you had not taken delivery yet either?
Well our original agreement said they can hold it for three days keep in mind that the situation changed but out of the kindness of my heart I allowed them too but then I get threatened by him because I called customer service to report this issue... He wasn't doing a damn thing to fix it Radley Chevrolet stay away from them I will no longer do business at this dealership
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Old 10-07-2013, 08:48 PM   #5
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Originally Posted by Drake Heminger View Post
So after finding the sill issue I called customer service and they are handling the issue thankfully and koodos to them... My General Manager Jonathan Pittman calls me and threatens me over the phone because I called customer service to let them know... He told me is going to hold my car and I asked how long and he said as long as he likes.... I will be escalating this with the regional manager
That jerk is lucky it wasn't this old geezer, not good to push the wrong buttons on me.
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Old 10-07-2013, 08:49 PM   #6
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that is insane. you are buying the most expensive car that dealership sells and they treat you like crap. totally bs. For this expensive of a car, i would be contacting everybody to get it fixed. heck i would tell the GM he can keep it forever and get your money back.
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Old 10-07-2013, 08:49 PM   #7
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I love the fact these old school dealers haven't figured out their old games don't work in the age of social media and forums.
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Old 10-07-2013, 08:53 PM   #8
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Thank you guys for the support it feels good to let this out... I have never been so disrespected in my life I can honesty say that
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Old 10-07-2013, 08:53 PM   #9
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Quote:
Originally Posted by Drake Heminger View Post
So after finding the sill issue I called customer service and they are handling the issue thankfully and koodos to them... My General Manager Jonathan Pittman calls me and threatens me over the phone because I called customer service to let them know... He told me is going to hold my car and I asked how long and he said as long as he likes.... I will be escalating this with the regional manager
In the last thread you writing about how great your dealer was..
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Old 10-07-2013, 08:55 PM   #10
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In the last thread you writing about how great your dealer was..
Yes they were but this was after the threatening phone call I received... He was nice to me earlier then totally flipped out on me for no good reason
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Old 10-07-2013, 08:57 PM   #11
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Quote:
Originally Posted by Drake Heminger View Post
So after finding the sill issue I called customer service and they are handling the issue thankfully and koodos to them... My General Manager Jonathan Pittman calls me and threatens me over the phone because I called customer service to let them know... He told me is going to hold my car and I asked how long and he said as long as he likes.... I will be escalating this with the regional manager
The General Manager reports to an owner.

The owner reports to nobody directly, but a well-placed call to GM will work wonders.
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Old 10-07-2013, 08:57 PM   #12
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Does he know that you post on the largest Corvette forum in the country? If not, you should gladly link him to this post. I bet he will be kissing your ***
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Old 10-07-2013, 08:58 PM   #13
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Remember, you'll get a survey! Dealers hate to get anything less than 100%.
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Old 10-07-2013, 08:58 PM   #14
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What did he threaten you with? You've been having issues with this dealership for some time haven't you?
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Old 10-07-2013, 08:59 PM   #15
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The General Manager reports to an owner.

The owner reports to nobody directly, but a well-placed call to GM will work wonders.
Haha damn right! I love this community! All you guys are great and I'm so happy to be apart of the corvette heritage!
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Old 10-07-2013, 08:59 PM   #16
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Quote:
Originally Posted by Drake Heminger View Post
So after finding the sill issue I called customer service and they are handling the issue thankfully and koodos to them... My General Manager Jonathan Pittman calls me and threatens me over the phone because I called customer service to let them know... He told me is going to hold my car and I asked how long and he said as long as he likes.... I will be escalating this with the regional manager
That ******* can't do that. Once you sign your papers or pay cash they have to release the car because you are owner. You need to tell us who this guy is and we will see he never sales another Corvette. I would be on the phone with Detroit every hour on the hour.

Last edited by CorvetteBradley; 10-07-2013 at 09:03 PM.
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Old 10-07-2013, 09:00 PM   #17
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What did he threaten you with? You've been having issues with this dealership for some time haven't you?
Not really but on a personal level jonathon Pittman has never liked me and I still to this day don't know why... I believe he is bitter and highly insecure... I'm a psych major I study behavior as a habit lol
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Old 10-07-2013, 09:01 PM   #18
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Quote:
Originally Posted by JeffC5;1585117889[B
]Remember, you'll get a survey! Dealers hate to get anything less than 100%.[/B]

^ That is your opportunity to share how he treated you - bad reports on those surveys have real consequences to the dealer.
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Old 10-07-2013, 09:01 PM   #19
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Originally Posted by tonybsr View Post
That ******* can't do that. Once you sign your papers or pay cash they have to release the car because you are owner.
They told me they can reverse the check? My bank says they can't without my authorization lol dumb a$$es
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Old 10-07-2013, 09:02 PM   #20
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^ That is your opportunity to share how he treated you - bad reports on those surveys have real consequences to the dealer.
They will be getting a big fat 0 (: haha
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Old 10-07-2013, 09:02 PM
 
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