My dealer is horrible...
10-07-2013, 09:18 PM
#44
Drifting
10-07-2013, 09:18 PM
#45
Burning Brakes
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10-07-2013, 09:21 PM
#46
Le Mans Master
What the sill issue?
Edit: Nevermind, I see your thread about the door sills missing. I have to wonder what they were doing in Nashville during this so called QC hold. I don't see how someone would miss this. It's pretty obvious.
I wonder what else is missing?
I'd do an inventory.
Michael
Edit: Nevermind, I see your thread about the door sills missing. I have to wonder what they were doing in Nashville during this so called QC hold. I don't see how someone would miss this. It's pretty obvious.
I wonder what else is missing?
I'd do an inventory.Michael
Last edited by Michael A; 10-07-2013 at 09:25 PM.
10-07-2013, 09:22 PM
#47
We just purchased a new GM vehicle for the Mrs and they told us several times about the survey and if we couldn't answer completely satisfied or excellent let them know. They said if one answer isn't excellent, GM considers the whole survey a fail to the dealer.
10-07-2013, 09:23 PM
#49
Burning Brakes
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This is very true
10-07-2013, 09:27 PM
#51
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we can start here, let potential customers know what kind of dealer they are.
https://www.facebook.com/RadleyChevrolet
https://www.facebook.com/RadleyChevrolet
10-07-2013, 09:30 PM
#52
Burning Brakes
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It's so sad because the service department they have is absolutely amazing!! But it's this one individual who I have a problem with... Who calls a customer on their cell to threaten with holding their car?
10-07-2013, 09:33 PM
#53
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Looking at your tone here and comments on the "missing sills" thread it would seem to me that you've become quite important and for Christ sake, Don't they know who you are? Disrespect begets disrespect. Sometimes the customer thinks being a dick is going to get more done and I can promise you, it does not. I'm not saying for sure that's occurring here with your transaction, but as an owner of a business that has fairly high transaction averages, every once in a while a customer "escalates" to me that thinks his poop don't stink and if he's a real dick, I am pretty good at making him feel even more irritable and pissy.
10-07-2013, 09:35 PM
#55
Burning Brakes
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Looking at your tone here and comments on the "missing sills" thread it would seem to me that you've become quite important and for Christ sake, Don't they know who you are? Disrespect begets disrespect. Sometimes the customer thinks being a dick is going to get more done and I can promise you, it does not. I'm not saying for sure that's occurring here with your transaction, but as an owner of a business that has fairly high transaction averages, every once in a while a customer "escalates" to me that thinks his poop don't stink and if he's a real dick, I am pretty good at making him feel even more irritable and pissy.
Last edited by Drake Heminger; 10-07-2013 at 09:38 PM.
10-07-2013, 09:37 PM
#56
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its quite apparent to me that they emply a company such as reputation.com that kills negative reviews of your business by making hundreds of fake ones that appear higher up on google etc
10-07-2013, 09:39 PM
#58
Burning Brakes
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No different than buying followers for twitter and Facebook... They are all computers but you can't buy comments
10-07-2013, 09:39 PM
#59
Le Mans Master
Looking at your tone here and comments on the "missing sills" thread it would seem to me that you've become quite important and for Christ sake, Don't they know who you are? Disrespect begets disrespect. Sometimes the customer thinks being a dick is going to get more done and I can promise you, it does not. I'm not saying for sure that's occurring here with your transaction, but as an owner of a business that has fairly high transaction averages, every once in a while a customer "escalates" to me that thinks his poop don't stink and if he's a real dick, I am pretty good at making him feel even more irritable and pissy.
Last edited by BeaZt; 10-07-2013 at 09:43 PM.
