Center Display issue 2 days after delivery
10-07-2013, 10:58 AM
#1
Burning Brakes
Thread Starter
Member Since: Sep 2007
Location: Cedar Rapids Iowa
Posts: 921
Likes: 0
Received 26 Likes
on
15 Posts
Center Display issue 2 days after delivery
Picked up my New Torch Red Z51 Friday. Only had weather to get about 50 miles on it, but I am impressed and love the car.
On Sunday I fired it up and noticed the center display was jumping around. It doesn't matter what's on the screen, it just jumps and glitches like there is an intermittant conection of some type. I'll be getting it to the dealer soon to diagnose. Hopefully it's just a bad ribbon cable connection or something simular.
Anyone else see this issue?
On Sunday I fired it up and noticed the center display was jumping around. It doesn't matter what's on the screen, it just jumps and glitches like there is an intermittant conection of some type. I'll be getting it to the dealer soon to diagnose. Hopefully it's just a bad ribbon cable connection or something simular.
Anyone else see this issue?
10-07-2013, 11:46 AM
#2
Drifting
Sorry about that. Since it's a touch screen, are there any drops of water on it? My phone's touch screen goes bananas if it gets sweated or rained on in the least.
10-07-2013, 12:38 PM
#4
Racer
Member Since: Sep 2013
Location: Sarasota Florida
Posts: 302
Likes: 0
Received 2 Likes
on
2 Posts
St Jude Donor '14
Mine has done that a few times. My radio is having issues though, just randomly changes channels all over the place and won't read the iPod from any of the ports. I'm taking mine in tom.
10-12-2013, 04:11 PM
#5
Hey odd job and Todd,
How did your dealer visits go? Were they able to repair the infotainment screen issues? Keep me posted, if there is something that I can do to help!
Kelly J.
Chevrolet Customer Care
How did your dealer visits go? Were they able to repair the infotainment screen issues? Keep me posted, if there is something that I can do to help!
Kelly J.
Chevrolet Customer Care
10-12-2013, 08:38 PM
#7
I don't care for the LCD screens they used to replace the six pack gage cluster. I was just looking at the dash on the C6, and I really like the way it is laid out. Personally I think this reconfigurable LCD cluster was a bad move, and is just a gimmick that is going to create more confusion in the cockpit.
10-12-2013, 09:43 PM
#8
Picked up my New Torch Red Z51 Friday. Only had weather to get about 50 miles on it, but I am impressed and love the car.
On Sunday I fired it up and noticed the center display was jumping around. It doesn't matter what's on the screen, it just jumps and glitches like there is an intermittant conection of some type. I'll be getting it to the dealer soon to diagnose. Hopefully it's just a bad ribbon cable connection or something simular.
Anyone else see this issue?
On Sunday I fired it up and noticed the center display was jumping around. It doesn't matter what's on the screen, it just jumps and glitches like there is an intermittant conection of some type. I'll be getting it to the dealer soon to diagnose. Hopefully it's just a bad ribbon cable connection or something simular.
Anyone else see this issue?
10-13-2013, 06:58 PM
#9
kurt f,
Keep us informed if you head in -- we want to make sure everything is resolved!
skip3389,
Do you think your father will bring his Corvette in to get this checked out? Let us know if there's anything we can assist with.
Sarah (Assisting Kelly)
Chevrolet Customer Care
Keep us informed if you head in -- we want to make sure everything is resolved!
skip3389,
Do you think your father will bring his Corvette in to get this checked out? Let us know if there's anything we can assist with.
Sarah (Assisting Kelly)
Chevrolet Customer Care
10-13-2013, 09:36 PM
#11
4th Gear
Member Since: Sep 2013
Posts: 4
Likes: 0
Received 0 Likes
on
0 Posts
GM rep thanks for being on this thread. I cannot have my center module checked for a week or two as I will have the car out of town. Also, if it is general problem maybe GM will have the fix.
10-14-2013, 03:15 AM
#12
Safety Car
Will any Chevy dealer be able to fix the cars that need these "issues" fixed that pop up on the C7 or will the customer need to ship the car to a dealer that had special C7 training? I mean some people could be out of state buyers that have issues.
10-14-2013, 08:47 AM
#13
Burning Brakes
Thread Starter
Member Since: Sep 2007
Location: Cedar Rapids Iowa
Posts: 921
Likes: 0
Received 26 Likes
on
15 Posts
My issue was fixed quickly. GM overnighted a new center display unit and I was on the road again. There is a switch that causes the screen to come on once it's up. It seems that it had an intermittant connection and would cause the screen to flash on and off (also causing the display to jump). The fix at this time is to replace the whole unit. I'm sure GM wants to look at it and attempt to determine the root cause to prevent it from happening in the future.
10-14-2013, 12:15 PM
#14
Race Director
Member Since: Jun 2006
Location: Lawton, OK
Posts: 10,306
Received 9,531 Likes
on
2,323 Posts
C7 & C8 Events Correspondent
Tech Contributor
2020 C8 of the Year Finalist - Unmodified
2020 Corvette of the Year (track prepared)
2020 Corvette of the Year Finalist (appearance mods)
C7 of Year Winner (appearance mods) 2019
2017 C7 of Year Finalist
2015 C7 of the Year
St. Jude Donor '14-'15-'16-'17-'18-'19
My center screen did the same thing once. All I did was lower it and raise it back up and it quit doing it.
10-14-2013, 12:18 PM
#15
Team Owner
The screen in the car I borrowed didn't start once. That was annoying. Hit everything I could and it wouldn't turn on. Shut the car off, grabbed a snack, went back outside and it worked fine next start up.
10-14-2013, 02:22 PM
#16
1st Gear
Member Since: Oct 2013
Location: Michigan
Posts: 1
Likes: 0
Received 0 Likes
on
0 Posts
Picked up my C7 last Wednesday. My screen does the same thing, doesn't matter what mode it is in. Dropping the screen down and bringing it back up sometimes fixes it. Cleaning the screen doesn't seem to help. Yesterday when I put my blinker on the whole screen went black.
10-14-2013, 02:26 PM
#17
My issue was fixed quickly. GM overnighted a new center display unit and I was on the road again. There is a switch that causes the screen to come on once it's up. It seems that it had an intermittant connection and would cause the screen to flash on and off (also causing the display to jump). The fix at this time is to replace the whole unit. I'm sure GM wants to look at it and attempt to determine the root cause to prevent it from happening in the future.
10-15-2013, 01:02 PM
#18
I agree VRMMMM! I love it here, y'all are wonderful. 
You're welcome Kurt. If you would like me to call your dealership prior to your appointment let me know. I am more than happy to set it all up for you, when you are ready. Thanks,
Kelly J.
Chevrolet Customer Care
Kelly J.
Chevrolet Customer Care
10-15-2013, 07:39 PM
#19
3rd Gear
Member Since: Mar 2006
Posts: 3
Likes: 0
Received 0 Likes
on
0 Posts
Kelly, thanks for the help. I could not wait a week so stopped by my dealer on Monday with a video of the screen with the problem. He is discussing with the service manager while I am out of town this week. If you want to contact the dealer- great. Dealer is Dan Vaden in Savannah, GA. Service rep is Heath. Thanks again for the help.
10-15-2013, 07:56 PM
#20
The problem is, they build the car and then install the electronics. They should build the electronics first, then install the car around it. I used to fly an airplane that was built that way, and once it was finished there wasn't a hole big enough in the fuselage to get the computer out intact.