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Has anyone got a response from faq e-mail

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Old 09-20-2013, 05:52 PM
  #1  
tbasco 6
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Default Has anyone got a response from faq e-mail

-----other than the auto response saying they will contact you shortly?
Old 09-20-2013, 05:54 PM
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Glen e
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yes I did today:

Dear Mr. J. Glen Exxxx,

Thank you for contacting Chevrolet regarding your 2014 Corvette Stingray order. We apologize for the delay in our response. We have received a large number of inquiries since Wednesday’s shipment announcement. We are working as hard as we can to provide the latest updates.

As of September 20, 2013, the status of Order Number RH**Z3 is the following:

Order has been placed by your dealership and accepted by Chevrolet and is now in line for production. This process can take time, is subject to change, and does not mean that the vehicle is physically being built at this time. The next step in the process will be the assignment of a Target Production Week (TPW.) However, at this time a TPW has not been established for this order.

We appreciate your patience and recognize the high amount of anticipation for the 2014 Corvette Stingray.

Thank you for contacting Chevrolet!

Sincerely,

The Chevrolet Marketing Team
Old 09-20-2013, 05:54 PM
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Rock2014
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Emailed them 3 days ago and have got nothing back!
Old 09-20-2013, 05:55 PM
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tansor
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Nope
Old 09-20-2013, 05:58 PM
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DRDR
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Nada
Old 09-20-2013, 06:12 PM
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tbasco 6
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OK, I posted too soon. I just got my response, identical to yours other than name & order #.
Old 09-20-2013, 06:18 PM
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Bill17601
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Nope...think it was a waste of time..
Old 09-20-2013, 06:18 PM
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agapsdiver
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Sent e-mail on the 17th and still have not got
any response.
Old 09-20-2013, 06:19 PM
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Desmtg
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3 days and nothing
Old 09-20-2013, 06:25 PM
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MeanDean43
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I e-mailed them either 2 or 3 days ago, and just got an answer. My car is 'going to be' a convertible. The last that I saw of it was maybe an hour before the system went down, and it had me listed at 3000. According to the answer that I just got back the car is now at 2000. (Does the phrase ''Hurry up and wait" ring any bells with any of you?)
Dean
Old 09-20-2013, 06:37 PM
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Tannman
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Nope.
Old 09-20-2013, 07:41 PM
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RJ111
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It's been a few days and nothing.
Old 09-20-2013, 07:49 PM
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JerryU
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Originally Posted by tbasco 6
OK, I posted too soon. I just got my response, identical to yours other than name & order #.
Ditto with my message just received!
Old 09-20-2013, 07:59 PM
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CCDawg69
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I have also heard nothing!! Here we go again, same path as Track Your Chevrolet, Chevy Chat, and now FAQ. Love the car, can't wait for it to arrive but sorely disappointed in the ability of GM to keep its customers informed. Don't say it can't be done, it's done and done well by countless companies and businesses out there.
Old 09-20-2013, 08:00 PM
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jman1151
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I requested info on 9/17 and same answer

Dear Mr. Jman1151,

Thank you for contacting Chevrolet regarding your 2014 Corvette Stingray order. We apologize for the delay in our response. We have received a large number of inquiries since Wednesday s shipment announcement. We are working as hard as we can to provide the latest updates.

As of September 20, 2013, the status of Order Number RFXJC0 is the following:

Order has been placed by your dealership and accepted by Chevrolet. The next step in the process will be the assignment of a Target Production Week (TPW.) However, at this time a TPW has not been established for this order.

We appreciate your patience and recognize the high amount of anticipation for the 2014 Corvette Stingray.

Thank you for contacting Chevrolet!

Sincerely,

The Chevrolet Marketing Team
http://www.chevrolet.com
Old 09-20-2013, 08:04 PM
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Glen e
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Originally Posted by Kerbecker
Here is the response I received:

Dear Mr. Harry Balzonia,

Thank you for contacting Chevrolet regarding your 2014 Corvette Stingray order. We apologize for the delay in our response. We have received a large number of inquiries since Wednesday s shipment announcement. We are working as hard as we can to provide the latest updates.

As of September 20, 2013, the status of Order Number RMVHD is the following:

Order has been placed by your dealership and accepted by Chevrolet. The next step in the process will be the shipment of your vehicle. However, at this time, a major defect in the cylinder head of the LT1 motor was found in a small batch of cars. These cars have shipped to a facility in Nashville, TN where they will get the quality inspection and attention your brand new Chevrolet deserves.

We appreciate your patience in this matter.

Thank you for contacting Chevrolet!

Sincerely,

The Chevrolet Marketing Team
http://www.chevrolet.com
totally bogus crap....they would not tell you that....
Old 09-20-2013, 08:04 PM
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runutzzzzz
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Originally Posted by Kerbecker
Here is the response I received:

Dear Mr. Harry Balzonia,

Thank you for contacting Chevrolet regarding your 2014 Corvette Stingray order. We apologize for the delay in our response. We have received a large number of inquiries since Wednesday s shipment announcement. We are working as hard as we can to provide the latest updates.

As of September 20, 2013, the status of Order Number RMVHD is the following:

Order has been placed by your dealership and accepted by Chevrolet. The next step in the process will be the shipment of your vehicle. However, at this time, a major defect in the cylinder head of the LT1 motor was found in a small batch of cars. These cars have shipped to a facility in Nashville, TN where they will get the quality inspection and attention your brand new Chevrolet deserves.

We appreciate your patience in this matter.

Thank you for contacting Chevrolet!

Sincerely,

The Chevrolet Marketing Team
http://www.chevrolet.com
TROLL!!!

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Old 09-20-2013, 08:06 PM
  #18  
C7Z51_2014
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Originally Posted by Glen e
yes I did today:

Dear Mr. J. Glen Exxxx,

Thank you for contacting Chevrolet regarding your 2014 Corvette Stingray order. We apologize for the delay in our response. We have received a large number of inquiries since Wednesday’s shipment announcement. We are working as hard as we can to provide the latest updates.

As of September 20, 2013, the status of Order Number RH**Z3 is the following:

Order has been placed by your dealership and accepted by Chevrolet and is now in line for production. This process can take time, is subject to change, and does not mean that the vehicle is physically being built at this time. The next step in the process will be the assignment of a Target Production Week (TPW.) However, at this time a TPW has not been established for this order.

We appreciate your patience and recognize the high amount of anticipation for the 2014 Corvette Stingray.

Thank you for contacting Chevrolet!

Sincerely,

The Chevrolet Marketing Team
I received the exact same message today. Although mine added, and I quote, "If you know Glen on the corvette forum, we will move you ahead of his slot" LOL
Old 09-20-2013, 08:13 PM
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Glenmcp
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Quick background info: 9/13 given a vin, 9/17 told my car was on the floor being built.

The email I received today:
Thank you for contacting Chevrolet regarding your 2014 Corvette Stingray order. We apologize for the delay in our response. We have received a large number of inquiries since Wednesday s shipment announcement. We are working as hard as we can to provide the latest updates.

As of September 20, 2013, the status of Order Number RDKTJ0 is the following:

Order has been placed by your dealership and accepted by Chevrolet and is now in line for production. This process can take time, is subject to change, and does not mean that the vehicle is physically being built at this time. The next step in the process will be the assignment of a Target Production Week (TPW). However, at this time a TPW has not been established for this order.

We appreciate your patience and recognize the high amount of anticipation for the 2014 Corvette Stingray.

Thank you for contacting Chevrolet!

Sincerely,

The Chevrolet Marketing Team

My take away: yes you placed an order and some day GM will build it.

My action: ten days, no build, canceled order, 911s
Old 09-20-2013, 08:34 PM
  #20  
BPhillyc8
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No calls back three days running...nor any emails.


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