Glen e

This has to be the answer, because selling a car does not make GM any money if they have tons of warranty claims against it. Getting it on the road is only 1/2 the equation of success, it's getting thru the warranty period without having to shell out that profit you just made. If they were just haphazardly throwing the covers on the car, producing scratches and swirls, when they got to the dealer they would already have several hours of labor/warranty against the car. They are smarter than that.

warranty expense/profit retention is what keeps GM making a better car, almost more important that thinking of the customer....

That's why it's kinda a needless question....

BlueOx

I can't imagine they wouldn't clean them before covering them. Maybe you should call them and ask them NOT to cover yours if you have any concerns.

Daekwan06

GM business is building cars.

Not washing them.

Any more questions?

-CM-

Previous threads have established that GM has done a lot of practice shipments to iron out the details of shipping tue C7. I doubt that they overlooked the aspect of covering cars that have been in the lot for some time. I have confidence that they don't want to deliver cars that are flawed in any way.

cdavekirk

LOL. OMG the C7 forum is quite the volatile place. I don't have a C7 on order and I think it's great that GM is covering the car prior to shipment. However the thought did cross my mind about the cover. Throwing a cover on a car covered in grime and then having the wind slap the cover around for possibly a couple thousand miles while sitting on the carrier will not be good for the paint. Not sure if it's still close to plant or not but according to a BG worker that I talked to at Carlisle there is a concrete "plant" close by that likes to coat the cars with the dust depending on the prevailing breeze. I'm sure I'm not the only one that wouldn't be thrilled by paying 60-70 grand and getting a car scratched up by a cover slapping around on a layer of grime.

Maybe I'm a bit paranoid but I had a nightmarish experience a few years ago on a new 09 that had been on the lot for only a couple days. I made the mistake of thinking that since it just arrived and had only a couple miles on it that I didn't need to look for flawed paint. Turns out the next day as I was looking at the car in the sun I relaized the paint was contaminated by this sandy looking material that had embedded itself in the paint. The dealer tried to take care of the issue and totally trashed the car by buffing the &&**^ out of it. Chevy's regional manager looked at the mess and called it acceptable. I called it a bunch of BS. I took a pretty good hit on that car to get out of it.

Just lookin' out for my brothers..

rcallen484

You failed. GM's business is building and selling cars and car parts and thereby making money. Before installing a PROTECTIVE COVER on a car painstakingly assembled, commonsense in furtherance of the corporate purpose dictates the car be rinsed off.

Daekwan06

Or. Maybe you failed at thinking about this realistically.

As a person that has a used a car cover for several years on my own C6 that sat outdoor 24/7. I have no doubt that a brand new vehicle that has rolled off the production floor to sit in a parking lot 100 feet away, does not need to be washed before putting a cover on. Even if it were to rain on the parked C7's sitting at BG, these vehicles arent moving and getting shipped as fast as they can be produced. Its not like they are sitting in an outdoor lot for 6 months before shipping to a dealer. Many of these C7's just rolled off the assembly line in the past week or so.

They simply do not have a opportunity to get dirty enough, while sitting parked in an lot to warranty additional cleaning before installing a car cover.

HolyRoller

It would have been a very good question 30 years ago, in the era of "nobody sweats the details at GM" when cars would leave the factory in indifferent condition. Just pull out some 80s car mags to remember stories about Oldsmobiles with the "Ciera" nameplate upside down.

These days, asking whether the BG crew will do the right thing is an utterly stupid question. They are taking their time to get everything right, and it's just silly to worry yourself sick over wash-before-cover or vice versa. If the Corvette's surface is not to your satisfaction, then refuse delivery and go buy an Aston Martin that doesn't perform as well and probably won't be as reliable and definitely costs two to five times as much, but will have outstanding paint and interior.

rcallen484

I am the kind of person that tries to choose the words I use to accurately portray my thought. Thus, the word "rinse".

Wagon Master

It was noted that the cars need to get to Nashville. Is that a shipping point before they go to the dealers?

Fast Lane

GM has hired James Brown's cape man Danny Ray to install the covers right after the dyno test.

Michael A

I guess you haven't visited a car assembly plant. There are plenty of dirty cars waiting to be shipped. One day at some plants, and the car is filthy. They generally don't build them in the middle of a residential neighborhood.

Hopefully, they put the cover on right away, so it doesn't need to be washed.

Michael

R&L's C6

We just took delivery of a Buick Encore that was built and shipped from Korea. I clay barred it today and the clay bar was almost spotless and the paint near perfect. If they can ship something like that, from that far away and have it arrive in pristine condition, I'm sure that little ride from Kentucky will not be a problem....

rcallen484

Brief sidetrack--- meanwhile some KIAs are probably assembled here, right?

R&L's C6

Yes, I know, crazy isn't it?

0WildVettes

If I park my car outside for two weeks it is dirty as hell. My car was built on 9/4 and hasn't shipped yet. So today is 15 days sitting outside getting dirty. I have no doubt it will be swirled especially after the dealer gets done with it. Oh well, I will fix it.

0WildVettes

THIS RIGHT HERE is exactly why they probably don't care. If they mess something up then you can refuse it and there will be a hundred guys behind you that will buy it. That is why it really doesn't matter whether they have good CS or acceptable paint practices. The car is going to sell no matter what.

Glen e

hogwash...from the plant itself, to the dealer delivery to the actual customer score, this world now runs on CSI = Custmer Satisfaction Index and other metrics - even plants are scored for quality build/delivery satisfaction...

believe me they care....

http://www.nj.com/business/index.ssf...esults_le.html

0WildVettes

Overall yes I am sure they do, when production drops to 12,000 per year and Corvettes are sitting in rows on dealer lots..

If they did they wouldn't have told me I didn't qualify for a $1000 another customer did because I didn't get the pop up.

In my opinion a "private offer" is no longer private when someone knows about it and it should be honored when a customer asks about it.

As it sits right now there are people out there getting a free $1000 because they got a pop up. That is a seriously expensive pop up and honestly $1000 is $1000 no matter how much money you have.

There are plenty of GM employees on this site INCLUDING people that work in customer service and not one single time have they commented on the issues. If they care so much why wouldn't they address it on a site of 150,000+ enthusiasts?

Ok done venting my frustration for the day.

londonk

im with you on that they dont give a $hit about the paint..... my friends brand new ZR1 was delivered and it was in horrible condition he was not happy with the condition of the car it took 20 plus hours of correction to get it back to snuff.