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[Z06] Local Chevy service dept wants $1200 to check for bad valve guides!

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Old 03-12-2014, 05:07 PM
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Uncle Meat
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Default Local Chevy service dept wants $1200 to check for bad valve guides!

Holy smokes! Just got a call from the dealership telling me that to perform service bulletin 13-06-01-001 it will take (according to the book) 6+ hours for one head and 5+ hours for the other. At almost $100 an hour for labor that's roughly 1200 bucks!!!!

I thought I read somewhere it was only supposed to cost around $250 to have this done. This sucks...

U.M.
Old 03-12-2014, 05:19 PM
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Mark2009
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LOL... I was wondering if you had left them a blank check in your other thread... good thing they called first!

Bottom line, most of these dealers don't know how to do it, don't understand it, and don't want to learn... and by charging prices like that, they mostly don't have to fool with it.

You'll have to find another shop to do it, but if the guides are bad GM won't honor their work. Welcome to the Screwed Club
Old 03-12-2014, 05:53 PM
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Too-Fast
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Originally Posted by Uncle Meat
Holy smokes! Just got a call from the dealership telling me that to perform service bulletin 13-06-01-001 it will take (according to the book) 6+ hours for one head and 5+ hours for the other. At almost $100 an hour for labor that's roughly 1200 bucks!!!!

I thought I read somewhere it was only supposed to cost around $250 to have this done. This sucks...

U.M.
OK, so where is our great Chevy/GM Customer Service rep? Lets get some help here!
Old 03-12-2014, 08:33 PM
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C6z06man
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WOW!! 11 hours for both heads?? That's nuts!!
Old 03-12-2014, 08:59 PM
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EdsC6Z06
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Sounds like they're pulling the heads to check them! That's insane. Fight it.
Old 03-12-2014, 09:04 PM
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sublime1996525
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Originally Posted by Too-Fast
OK, so where is our great Chevy/GM Customer Service rep? Lets get some help here!
I don't think they come to the C6 area anymore. Post this in C7 lol.
Old 03-12-2014, 09:08 PM
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Unreal
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They could replace the motor in 11 hours.
Old 03-12-2014, 09:24 PM
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U.M. just take the car to a real LSX specialty shop. I am sure there is one nearby.

F' the stealership. There are a lot better options out there.
Old 03-12-2014, 09:31 PM
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Frans96ss
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Originally Posted by Chonger
U.M. just take the car to a real LSX specialty shop. I am sure there is one nearby.

F' the stealership. There are a lot better options out there.

Old 03-12-2014, 10:25 PM
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cruzin2
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I got similar quotes too. I just decided to put a cam in and get the heads done since I was out of warranty.
Old 03-12-2014, 10:56 PM
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Generally speaking should we get this done just before the warranty is up or just get it done for peace of mind?, Opinions?

Last edited by Stevenyc777; 03-12-2014 at 10:57 PM. Reason: spelling
Old 03-12-2014, 11:08 PM
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Gary '09 C6
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The trick is to find a dealer that is familiar with the matter, and who knows how to do the test.

If the results indicate out-of-spec. parts, GM is supposed to authorize the warranty claim for
replacement heads (?) including covering the initial testing. Again, if the car still has warranty...
Old 03-12-2014, 11:30 PM
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valet_devil
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Have them call Rich at Abel Chevrolet so he straighten them out. He has offered his assistance in doing so.

If everyone did this, more dealers would know how to deal with it giving us more accessibility.
Old 03-12-2014, 11:30 PM
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Z.06
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Default Valve Guide Check

This indicates a dealer that is not experienced at all with the LS7 and not qualified to do the check. I had the same experience with Westside Chevrolet in Houston. Just move on and find someone who is competent.
Old 03-13-2014, 04:04 AM
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Uncle Meat
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Originally Posted by Too-Fast
OK, so where is our great Chevy/GM Customer Service rep? Lets get some help here!
I've been in contact with them, but not really getting anywhere. They just apologized for the cost and hinted it may be because I'm out of warranty.

Originally Posted by Chonger
U.M. just take the car to a real LSX specialty shop. I am sure there is one nearby.
There are a couple shops (Hinson & Speed South) in Northern Alabama, but to be honest I can't afford new heads at this time if they turn out to be bad.

Originally Posted by Stevenyc777
Generally speaking should we get this done just before the warranty is up or just get it done for peace of mind?, Opinions?
That's what I'm trying to do now. My warranty expires on the 22nd of this month.

Originally Posted by Gary '09 C6
The trick is to find a dealer that is familiar with the matter, and who knows how to do the test.
We have a couple other Chevy dealerships in the area I'll have to call today. I was just trying to give the local dealership in my town some business.

Originally Posted by Z.06
This indicates a dealer that is not experienced at all with the LS7 and not qualified to do the check. I had the same experience with Westside Chevrolet in Houston. Just move on and find someone who is competent.
I spoke with the mechanic yesterday and he readily admits he's never heard of the issue with the LS7 valve guides so he has no experience in this. He states he called another chevy mechanic buddy of his who actually has done the inspection before and replaced the heads on a Z06. Coincidentally the regional GM rep is supposed to be visiting the dealership today (13th) so they said they would talk to him about this and get his take.

U.M.

Last edited by Uncle Meat; 03-13-2014 at 04:07 AM.
Old 03-13-2014, 08:31 AM
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