[Z06] GM response to LS7 valve guide issue summary confirmed
10-14-2013, 12:39 AM
#2081
Team Owner
I've always read the LS7 comments and felt bad for the ones it affected. Now it's my turn ...
My 2009 Z06 blew it's engine 80 days out of warranty and 40k miles on the engine. GM has agreed to replace the engine. They are going 60/40 with me and since the car is out of warranty I don't feel bad about the outcome.
The car has been to a few driving events (not racing) but is stock. No tunes and that really helped. The black box showed 70mph at failure and all stock calibrations. The dealer told me if there had been a tune it would not have been covered at all. I've learned a ton about how warranties work through this process.
In my case my dealer really helped and GM gave me a fair deal.
My 2009 Z06 blew it's engine 80 days out of warranty and 40k miles on the engine. GM has agreed to replace the engine. They are going 60/40 with me and since the car is out of warranty I don't feel bad about the outcome.
The car has been to a few driving events (not racing) but is stock. No tunes and that really helped. The black box showed 70mph at failure and all stock calibrations. The dealer told me if there had been a tune it would not have been covered at all. I've learned a ton about how warranties work through this process.
In my case my dealer really helped and GM gave me a fair deal.
DH
10-14-2013, 01:33 AM
#2082
I've always read the LS7 comments and felt bad for the ones it affected. Now it's my turn ...
My 2009 Z06 blew it's engine 80 days out of warranty and 40k miles on the engine. GM has agreed to replace the engine. They are going 60/40 with me and since the car is out of warranty I don't feel bad about the outcome.
The car has been to a few driving events (not racing) but is stock. No tunes and that really helped. The black box showed 70mph at failure and all stock calibrations. The dealer told me if there had been a tune it would not have been covered at all. I've learned a ton about how warranties work through this process.
In my case my dealer really helped and GM gave me a fair deal.
My 2009 Z06 blew it's engine 80 days out of warranty and 40k miles on the engine. GM has agreed to replace the engine. They are going 60/40 with me and since the car is out of warranty I don't feel bad about the outcome.
The car has been to a few driving events (not racing) but is stock. No tunes and that really helped. The black box showed 70mph at failure and all stock calibrations. The dealer told me if there had been a tune it would not have been covered at all. I've learned a ton about how warranties work through this process.
In my case my dealer really helped and GM gave me a fair deal.
10-14-2013, 07:34 AM
#2083
I've always read the LS7 comments and felt bad for the ones it affected. Now it's my turn ...
My 2009 Z06 blew it's engine 80 days out of warranty and 40k miles on the engine. GM has agreed to replace the engine. They are going 60/40 with me and since the car is out of warranty I don't feel bad about the outcome.
The car has been to a few driving events (not racing) but is stock. No tunes and that really helped. The black box showed 70mph at failure and all stock calibrations. The dealer told me if there had been a tune it would not have been covered at all. I've learned a ton about how warranties work through this process.
In my case my dealer really helped and GM gave me a fair deal.
My 2009 Z06 blew it's engine 80 days out of warranty and 40k miles on the engine. GM has agreed to replace the engine. They are going 60/40 with me and since the car is out of warranty I don't feel bad about the outcome.
The car has been to a few driving events (not racing) but is stock. No tunes and that really helped. The black box showed 70mph at failure and all stock calibrations. The dealer told me if there had been a tune it would not have been covered at all. I've learned a ton about how warranties work through this process.
In my case my dealer really helped and GM gave me a fair deal.
Glad GM is stepping up!
10-14-2013, 02:52 PM
#2085
I've always read the LS7 comments and felt bad for the ones it affected. Now it's my turn ...
My 2009 Z06 blew it's engine 80 days out of warranty and 40k miles on the engine. GM has agreed to replace the engine. They are going 60/40 with me and since the car is out of warranty I don't feel bad about the outcome.
The car has been to a few driving events (not racing) but is stock. No tunes and that really helped. The black box showed 70mph at failure and all stock calibrations. The dealer told me if there had been a tune it would not have been covered at all. I've learned a ton about how warranties work through this process.
In my case my dealer really helped and GM gave me a fair deal.
My 2009 Z06 blew it's engine 80 days out of warranty and 40k miles on the engine. GM has agreed to replace the engine. They are going 60/40 with me and since the car is out of warranty I don't feel bad about the outcome.
The car has been to a few driving events (not racing) but is stock. No tunes and that really helped. The black box showed 70mph at failure and all stock calibrations. The dealer told me if there had been a tune it would not have been covered at all. I've learned a ton about how warranties work through this process.
In my case my dealer really helped and GM gave me a fair deal.
My advice to anyone: If your LS7 has over 20k miles, take it to a dealer (hopefully a knowledgeable one) and have the guides checked. At least then you have a shot at GM helping to pay for a portion of the repair.
10-14-2013, 06:03 PM
#2086
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Not definitively, but when they pulled the heads you could see the damage, pretty extensive and it was most likely the valve guide issue we've been discussing. Cracked the cylinder wall, sheared bolts, metal all over the place.
Just wish I had gone for an extended warranty ... But soon she will have a new engine and I can't wait to drive the hill country
Just wish I had gone for an extended warranty ... But soon she will have a new engine and I can't wait to drive the hill country
10-14-2013, 06:53 PM
#2087
Not definitively, but when they pulled the heads you could see the damage, pretty extensive and it was most likely the valve guide issue we've been discussing. Cracked the cylinder wall, sheared bolts, metal all over the place.
Just wish I had gone for an extended warranty ... But soon she will have a new engine and I can't wait to drive the hill country
Just wish I had gone for an extended warranty ... But soon she will have a new engine and I can't wait to drive the hill country
What condition were the valves in?
10-15-2013, 09:27 AM
#2088
Well since noone really seems to post some good news about this:
- 2008 Z06 49k miles is clean, but having ported/polished and valve job done anyways since it's out already.
- 2008 Z06 49k miles is clean, but having ported/polished and valve job done anyways since it's out already.
10-16-2013, 08:32 AM
#2090
Pro
Drop my 09 Z bone stock 18K miles off this morning and asked if they would check the valve guides and since no listening issues, it would be an out of pocket expensive. $385 bucks... Good thing I have the GMPP and will not be letting it expire. Long live the warranty... I just hate not having them checked to prevent this same issue but if I paid for a GMPP, why should I have to pay more to have preventive work dive to save a possible huge issue?
There is clearly a problem with these engines. I guess until we see a TB these will be case by case.
There is clearly a problem with these engines. I guess until we see a TB these will be case by case.
10-16-2013, 09:03 AM
#2091
Drifting
Drop my 09 Z bone stock 18K miles off this morning and asked if they would check the valve guides and since no listening issues, it would be an out of pocket expensive. $385 bucks... Good thing I have the GMPP and will not be letting it expire. Long live the warranty... I just hate not having them checked to prevent this same issue but if I paid for a GMPP, why should I have to pay more to have preventive work dive to save a possible huge issue?
There is clearly a problem with these engines. I guess until we see a TB these will be case by case.
There is clearly a problem with these engines. I guess until we see a TB these will be case by case.
10-16-2013, 11:12 AM
#2093
Looks like a broken exhaust valve.
Good thing that they are going to pick up some of the cost for you. I hope they're picking up the 60 of that 60/40
Good luck kattigrr.
Good thing that they are going to pick up some of the cost for you. I hope they're picking up the 60 of that 60/40
Good luck kattigrr.
Last edited by '06 Quicksilver Z06; 10-16-2013 at 11:49 AM.
10-16-2013, 12:43 PM
#2094
Le Mans Master
Member Since: Jan 2009
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St. Jude Donor '12
I've always read the LS7 comments and felt bad for the ones it affected. Now it's my turn ...
My 2009 Z06 blew it's engine 80 days out of warranty and 40k miles on the engine. GM has agreed to replace the engine. They are going 60/40 with me and since the car is out of warranty I don't feel bad about the outcome.
The car has been to a few driving events (not racing) but is stock. No tunes and that really helped. The black box showed 70mph at failure and all stock calibrations. The dealer told me if there had been a tune it would not have been covered at all. I've learned a ton about how warranties work through this process.
In my case my dealer really helped and GM gave me a fair deal.
My 2009 Z06 blew it's engine 80 days out of warranty and 40k miles on the engine. GM has agreed to replace the engine. They are going 60/40 with me and since the car is out of warranty I don't feel bad about the outcome.
The car has been to a few driving events (not racing) but is stock. No tunes and that really helped. The black box showed 70mph at failure and all stock calibrations. The dealer told me if there had been a tune it would not have been covered at all. I've learned a ton about how warranties work through this process.
In my case my dealer really helped and GM gave me a fair deal.
I'm glad you think GM gave you a fair deal when they know it IS a issue....personally, I think it stinks and mars these otherwise great cars reputation....
10-16-2013, 01:17 PM
#2095
They should have paid 100%!!! With only 80 days out of warranty, and only 40K, and stock tune. GM KNOWNS these engines are TICKING TIME BOMBS!!!GM is a BIG sport......
10-16-2013, 01:41 PM
#2096
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those are good points and believe me, I went through the gamut of responses/emotions when it happened
emotionally - I was freaking pissed, never should have happened, stock engine, only 40k miles, etc... my first conversation with GM was not friendly
logically - the engine should last longer and there definitely appears to be known issues, GM should cover
legally - I didn't have a leg to stand on - it was out of warranty and without my dealer's help GM would have said no. So in the end, I'm okay with the outcome.
The bottom line is I still love this car and it will get fixed. In the meantime I'm keeping my emotions in check
emotionally - I was freaking pissed, never should have happened, stock engine, only 40k miles, etc... my first conversation with GM was not friendly
logically - the engine should last longer and there definitely appears to be known issues, GM should cover
legally - I didn't have a leg to stand on - it was out of warranty and without my dealer's help GM would have said no. So in the end, I'm okay with the outcome.
The bottom line is I still love this car and it will get fixed. In the meantime I'm keeping my emotions in check
10-16-2013, 01:58 PM
#2097
Team Owner
those are good points and believe me, I went through the gamut of responses/emotions when it happened
emotionally - I was freaking pissed, never should have happened, stock engine, only 40k miles, etc... my first conversation with GM was not friendly
logically - the engine should last longer and there definitely appears to be known issues, GM should cover
legally - I didn't have a leg to stand on - it was out of warranty and without my dealer's help GM would have said no. So in the end, I'm okay with the outcome.
The bottom line is I still love this car and it will get fixed. In the meantime I'm keeping my emotions in check
emotionally - I was freaking pissed, never should have happened, stock engine, only 40k miles, etc... my first conversation with GM was not friendly
logically - the engine should last longer and there definitely appears to be known issues, GM should cover
legally - I didn't have a leg to stand on - it was out of warranty and without my dealer's help GM would have said no. So in the end, I'm okay with the outcome.
The bottom line is I still love this car and it will get fixed. In the meantime I'm keeping my emotions in check
DH
10-16-2013, 02:13 PM
#2099
those are good points and believe me, I went through the gamut of responses/emotions when it happened
emotionally - I was freaking pissed, never should have happened, stock engine, only 40k miles, etc... my first conversation with GM was not friendly
logically - the engine should last longer and there definitely appears to be known issues, GM should cover
legally - I didn't have a leg to stand on - it was out of warranty and without my dealer's help GM would have said no. So in the end, I'm okay with the outcome.
The bottom line is I still love this car and it will get fixed. In the meantime I'm keeping my emotions in check
emotionally - I was freaking pissed, never should have happened, stock engine, only 40k miles, etc... my first conversation with GM was not friendly
logically - the engine should last longer and there definitely appears to be known issues, GM should cover
legally - I didn't have a leg to stand on - it was out of warranty and without my dealer's help GM would have said no. So in the end, I'm okay with the outcome.
The bottom line is I still love this car and it will get fixed. In the meantime I'm keeping my emotions in check
I was thinking about this earlier, that I would have demanded that they cover 100% of the cost, as it is a known issue, and that they were just throwing you a bone by offering to cover some of it, and hoping that you would take it and not put up a fight for anything more.
But that likely would never have worked.
You are right. You really don't, from a legal standpoint, have a leg to stand on because the actual warranty is up.
In your case, whether they're covering the 60 or the 40, at least you're not covering all of it, and that's a good thing.
How soon should they have it back running for you?.
You say GM gave you a fair deal??? They (GM) certainly knows there is a problem here....engines w/less than 100k "street" driven miles blowing up, or swallowing it's own valve is NOT normal in this day and age.
I'm glad you think GM gave you a fair deal when they know it IS a issue....personally, I think it stinks and mars these otherwise great cars reputation....
I'm glad you think GM gave you a fair deal when they know it IS a issue....personally, I think it stinks and mars these otherwise great cars reputation....
But that's probably not the case.
GM is holding all the cards here, and since the warranty is up, they are not really bound to offer him any relief whatsoever if they don't want to.
But one way to look at it, is that for your share of the cost, you're getting hopefully a brand new engine, with a 3 year warranty on it.
Now whether or not you would have taken this "deal", if offered, while your car was running, is anyone's guess.
At least you would have had the "choice" to say "yes" or "no".
But in this instance, well, for a "less than retail price", you're about to purchase a new engine with a 3 yr warranty on it.
Whether you were in the market to do so, or not.
Last edited by '06 Quicksilver Z06; 10-16-2013 at 02:21 PM.
10-16-2013, 02:24 PM
#2100
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You say GM gave you a fair deal??? They (GM) certainly knows there is a problem here....engines w/less than 100k "street" driven miles blowing up, or swallowing it's own valve is NOT normal in this day and age.
I'm glad you think GM gave you a fair deal when they know it IS a issue....personally, I think it stinks and mars these otherwise great cars reputation....
I'm glad you think GM gave you a fair deal when they know it IS a issue....personally, I think it stinks and mars these otherwise great cars reputation....
